Engine & Transmission World

Worst company i have ever dealt with! RUN they charged 1000 dollars to my credit card for nothing! cannot get anyone to call me back, nobody cares. please call LKQ they are reputable

Unfortunately — there is no minus category on Unilocal.I purchased a used BMW engine. The engine that arrived was not for the same model — and it was full of sludge and had been messily spray-​painted to hide the rust.
Customer service was the worst I have ever experienced — and I AM an attorney. That did not matter to this company.
Fortunately, I had paid with a credit card — and, after my bank investigated this matter — they reversed the charge on my card.

Do not use this company. I’m current trying to get my money back. They have bad customer service and they don’t care. John and Dale (managers) will hang up on you. I have a recorded call of my cancelled order and John and Dale have said I didn’t cancel yet I have the recording which they don’t want to hear. They are now trying to charge me freight both directions 249.00×2 plus a 25% restock fee. Scam. DONT USE THEM. SAVE YOURSELF SOME TIME AND DEAL WITH SOMEONE ELSE. ALSO BE CARE THEY OPERATE UNDER SEVERAL BUSINESS NAMES CALL BBB OF WI BEFORE YOU DO BUSINESS WITH THEM.

do not ever do business with this company!
for the past two to three months ive been trying to get an apology from anyone for receiving an e mail from some punk employee that told me «fuck you, you piece of shit!»
i just got an e mail from another customer service rep tell me the following…
«„that person is no longer working for this company. but this remark is also unacceptable. (man! you are really slow!!!). just please do not contact our company again. i see that this is from dec 5^th and you are still looking for the parts. this means that you are not a customer, otherwise you would have purchaced them somewhere by now.“»
what kind of business operates like this! i’m going to file a claim with the better business bureau ! these guys deserve an ««» f ««» rating and a audit from the government.

Wow… these guys didn’t even know their own business names — they answered the phone SW Engines and had no idea that they had emailed me from:
— ALREADY NOT CREATING CONFIDENCE. When going to buy the engine they emailed me about they jacked up the price from what was sent to me — then the engine they emailed me was suddenly sold and out of stock. When looking up another engine on their site and calling about it… then the story was that their system was out of date, and before hanging up on me said, and i quote, «go ahead and call back a third time and we’ll tell you the same thing». WOW — THIS IS SOME CLASS ACT. I could only imagine how fun it would be to deal with any warranty issues if the sales people don’t even know what customer service is all about. Best to look somewhere else…

When checking out this company, make sure you click on the filtered reviews below on left. It appears that a company can have them filtered out and not counted towards their rating even though Unilocal claims that it is done randomly. It took only days to get a new review on them filtered out. They have 6 filtered out as of now and are pretty bad experiences by the buyers… dont waste your time and money with these people,

MAJOR SCAM ARTISTS BEING INVESTIGATED BY DEPARTMENT OF JUSTICE!
Do yourself a big favor and read all reviews. I would bet that any positive reviews are not legit. They take money from people who are desperate to get their old car running and send scrap metal. Along with the busted engine they will send fraudulent carfax paperwork. You will not get anywhere with them if you complain. Their employee manual must outline how to lie, cheat, steal and ruin people financially and emotionally.

DO NOT BUY FROM THIS COMPANY!!! COMPLETE FRAUD!!!
I HAVE CLAIMS WITH BBB AND WITH MY CREDIT CARD COMPANY. IM SO UPSET THAT IM ALSO GETTING A LAWYER TO DEAL WITH THIS ISSUE!
Ordered an F150 engine that supposedly had 38,558 miles. Ordered it on March 1, 2011. they said that I would receive it within 7 – 14 business day. after calling and calling and getting the run around getting promises that I would get a tracking number soon I finally received the engine on 03/​25/​2011.
Fine, I got the engine. I had my mechanic come take a look at it before installing. Mechanic states that the parts are all rusted, it has oil leakage and needs MAJOR work on the engine.
Wait what about the carfax? NEVER RECEIVED!
Called company to come to an agreement on what to do about the engine and every time I call they hang up and me and say that they sold me a great engine! That they don’t know what I’m talking about!
Wait there is more! I go online to see their inventory just out of curiosity they are selling THE SAME EXACT ENGINGE WITH THE SAME EXACT MILES 30 DAYS LATERR!!! So they have 2 even 3 of the same engines with the exact mileage?
I pray that God does justice with these crooks and that they get shut down!
BOTTOM LINE, PLEASE PLEASE PLEASE DO NOT BUY FROM THEM! ITS A SCAM! SAVE YOUR MONEY OR FIX YOUR OWN ENGINE!