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I normally fill out my taxes myself(using the old pen & paper technique), but I had to itemize for the first time, so wanted some help. I made an appointment at this H&R Block location. I set it up online and received a confirmation e-mail; the before the appointment, I recv’d a confirmation call. So far, so good! I arrived and immediately met my Tax Adviser, John V. John was very professional and spent a good deal of time telling about things to think about for next year(things that were too late for my 2011 returns, but things to do throughout this year, I could use next year). He was very thorough and double-checked every number(and even triple checked the most important ones)! It was a fairly quick process — I was out in about 40 minutes. The only problem was the price, seemed a little high to me. Overall, a good experience, albeit an expensive one!