Eleven Eleven Companies

The famous Scott — (I lived in the apt for 4 years but never actually met him) is a total slumlord. As others explained on this site, he is non-​reactive to any maintenance issues that come up. The poor maintenance guy that they can con into finally responding is so frustrated and disillusioned with Scott that he just shrugs and walks away. I was warned by a former roommate to never let him begin a construction project. He will pretend to sway you by telling you about the great improvement it will make to the place. The reality is that he will start the project, stop paying the contractor, and the contractor will leave, frustrated and angry, leaving a toilet in your bathtub for 4 months and 1 bathroom completely unusable. Every tenant in the building could bond over our common hatred of him. The list I was keeping on his illegal acts was long. When I complained about it, I was accused of being a «hysterical stupid woman».
I’m sad about all of my hard earned money that pads his pockets. I’m also sad that these older beautiful vintage properties and going into total disrepair because of this slumlord. He will always find a poor innocent student to screw. Just don’t be one of them!

I work with the Boston office and have had nothing but bad experiences.
1) Difficult to get in touch with. Phone goes to an answering service — not an actual office. Shady.
2) Go through maintenance guys like they go through underwear, and also seems to burn bridges with these guys. Hopefully they don’t still have the keys to the building … This means repairs take an absurdly long time, such as a couple months to fix a crumbling cement step from the entrance. Not good /​smart for their liability.
3) Offered to split the cost of insulating my bedroom … THIS IS NOT MY RESPONSIBILITY
4) And the inspiration for this review: today they accused my roommates and I of not sending out rent checks even though they were clearly cashed by the company. Thank goodness for online banking and the option of view check images.
However, I do love my apartment and despite all these negative occurrences, I am not planning on leaving any time soon. I am patiently waiting (perhaps idiotically) for Eleven Eleven Cos. to get their act together.