Park Victoria Dental

My comprehension on the term, «Floss the teeth that you want to keep» has been engraved in my mind for years. I admit that I was not always good at taking care of my teeth. My life changed 17 years ago when I started going to Park Victoria. Both Dr. Chann and Dr. Lam have been encouraging through the years. Quickly, my fear and anxiety dissipated and I looked forward to every visit.
The next steps to improving my bite and smile was through ortho care. I had requested a referral from Dr. Chann and Dr. Lam four years ago to go see Dr. Woo from Lee and Woo Orthodontics but I chickened out, fearing for the worst (the length of time and pain associated with the whole treatment). Prior to that time I did receive consultations from a few different doctors at various locations and I just couldn’t do it.
Finally, two years ago I made a new request and went for it. From the moment I met Dr. Woo and his team, I knew it was time to face my fear straight ahead. It didn’t take long to realize that my decision was the right one.
During my ortho treatment I was required to have two teeth pulled. Dr. Lam helped me get through that fear I had. He was able to pull out two teeth that was necessary with great precision and care.
I am now six months free from wearing braces. I have a beautiful smile and an improved bite.
Yep! Good oral hygiene practice will promote a healthy and happy smile and I am proof of that.

Dr. Gina Chann is THE best dentist I have seen in the Bay Area. I saw three other dentists before when I was working at different cities. The last dentist before I made the switch was very nice person as well, but she just could not fix my tooth pain for 7 years — this was the only reason drove me away. I am so glad I found Dr. Chann, who is the star in this field!
In my first appointment, I told Dr. Chann my chronic tooth pain and the fixes done by the previous dentist. Dr. Chann did a through examination, and surprised me that she thought what’s causing the pain is actually the tooth next to the one where I felt pain. She suggested a diagnostic approach to pinpoint the problem. She put on a temporary band to bond the tooth. And just like the magic, my tooth pain immediately went away. After one month monitoring, I came back to see Dr. Chann with big smile — yes, Dr. Chann, you found the problem. Of course, putting on a crown later became a easy solution.
Dr. Chann is honest, gentle, and a great communicator. What I appreciate the most is her excellent skills in diagnosis. I think it has to be true in all medical fields: a successful treatment starts with the correct diagnosis! Dr. Chann is also a respected teaching professor in the nationally renowned dental school, University of Pacific. One class she taught is actually Diagnosis — that explains the excellent work she did for my tooth. I will definitely come back to see her again, and bring my family cause I trust we are now in good hands.

When looking for a new dental office I was referred to Park Victoria Dental almost 10 years ago by a co-​worker after another dentist left a broken drill tip in my molar during a routine root canal and I had to go to a specialist to finish up the job. I am so glad I decided to give them a try.
I moved out of the area a few years ago but am now close enough to once again visit my favorite dentist. I have seen both Dr. Chann and Dr. Lam and must say that they are great! They put you at ease, and are both very gentle dentists. Dr. Chann has done two root canals for me and a a crown or two and I had no discomfort, pain, or swelling. When I tell people that my root canals were a breeze they are in disbelief, but it’s true! They also have great dental hygienists working for them who are gentle and provide a great dental cleaning. Going to this office has definitely helped me get over my fear of going to the dentist and I recommend them to anyone who will listen.
Added bonus is that they are open on Saturdays, responsive to urgent appointments, and when you call after hours they actually pick up the phone (at least they one or two time I called at odd hours in the past they did)!

this is a long overdue review! I have been coming to PVD for ~ 17 years. Dr. Chann and Dr Lam are wonderful dentists. They are very thorough and patiently explains what needs to be done, how it’s going to be done, and explains the costs beforehand if you are on a budget. If there is an emergency, they are very accommodating and would try to squeeze you in. Staff is VERY friendly! Every time I come in for an appointment is like catching up with friends, whether it be the front office staff, hygienists, or assistants. No matter where I’ve moved to or where I work, I always make the trip for my appointments.

What a nice neighborhood dental clinic! I found this place on Unilocal (thank you) and was very happy with my first visit there for cleaning. Friendly staff, well equipped and clean. I look forward to going back for my next cleaning. Highly recommended!

I’ve used a number of different dentists over the years and Park Victoria Dental is by far the best. Both Dr. Lam and Dr. Chann provide great care, and have always gone out of their way to provide excellent service. I never feel rushed, and the staff is very welcoming and friendly. Highly recommended.

I used to HATE going to the dentist. I’ve been to a few offices where i just sit and wait, get called in and wait… Then the dentist comes in n start to work on me. They didnt even talk to me. Its like they’re in a rush to finish because they have 4 other patients waiting. At Park Victoria Dental, this is never the case. Everytime i come here, i feel so comfotable and welcomed. Dr. Lam and Dr. Chann always make conversations and get to know YOU, and make you feel so comfortable you forget you’re at a dentist. And the most important thing for me is that they are so great with shots, i never felt a thing (im terrified of needles).

Me and my family have been patients of Dr Lam & Dr Chann for over 15 years. They are so friendly and genuine that I look forward to my dentist visits. Even my kids like them which is amazing. They are very skilled, considerate, does a great job with our teeth and just everything I can hope for in my dentists.
Simply cannot recommend them highly enough.

I would never go anywhere else. My family and I have been using Park Victoria Dental for 15+ years. Since we moved 10 years ago, we have been making the commute from Portola Valley/​Menlo Park and it’s worth it! Dr. Chann and Dr. Lam are honest, thorough, very skilled and have a sense of humor to boot. We mostly use Dr. Chann — she always explains everything and I know that she is very honest about what is necessary and what isn’t (my husband’s cousin is a dentist too). She is very good with my 3 kids, putting up with my daughter when she’s had to have 9 teeth pulled (not at once). The staff is very friendly and the offices are modern and pleasant.
I highly recommend them!

If you wanted to be treated like a number, look elsewhere. If you like personal service and be treated like a family, there is no other better place.
My sisters and their families have been going to Dr. Chann and Dr. Lam for many years. A few years ago I wanted to look for a new dentist for my own family, and so my sisters recommended me here. Since then, I and my kids have been going to Dr. Chann and absolutely love this place. We’ve definitely been treated just like family at every single visit.
Dr. Chann says: «I would give the same service to you and your family as I would to my own family.» Gotta love that!

Dr. Lam is best and most honest dentist I have been to in the bay area.

I’ve been going here for about 5 years now. Good people. Very friendly. They’ve done deep teeth cleaning, regular cleaning, and a lot of fillings. They are very communicative about making sure i don’t have to pay for each visit. my work insurance only covers 2 visits per year. so when i get x work done they make sure to tell me what is covered and what is not covered. so far i’ve got healthy teeth and i’ve paid $ 0. AWESOME!!! Good people. I wish they’d update their offices though… maybe put some LCD TV’s up. thats why it’s not a 5 star.

I started going to Park Victoria about 6 years ago, when I was working in the area. I have since changed offices and moved. I now live approximately 60 miles away and STILL commute to this office to get my dental work done. Dr. Chann is a great dentist who is gentle, patient and reasonably priced. She takes the time to get to know her patients and explains the procedures and options to you so you can make informed decisions. Not like other places that do not explain things well and overcharge for services. Since it is a family owned and operated business, the entire staff there is very helpful and friendly.