Furniture N Mattress

We bought a Ashley sectional sofa from these guys. Just after 3 months the sitting cushion started sagging so we contacted these guys and they said somebody will come to your house to look at it. The guy showed up after a month and that too after repeatedly calling them. Guy who showed up started educating my wife how to sit on the sofa and blamed it’s because we sit on the corner of the seat. Hilarious. I called the store again and complained about the guy. They said they have contacted the Ashley on our behalf. After a month I called back and response I got is they haven’t heard back from Ashley yet. I asked them can you please forward the email that you have sent to Ashley and store people denied saying they cannot share the email.
This sounds suspicious and I am sure they haven’t contacted Ashley.
Bad part we tried contacting Ashley, they said we have to contact supplier and supplier should work with Ashley. In case case supplier are these «Furniture N Mattress» people who are doing nothing.
I called few months later and store guy said the same thing again.
So now I have decided to small claim court case against them. will up update how will it go.
If you looking for after sales service, these guys are pathetic at that so beware.

No room for negotiation. I went in, looking for a sofa that I wanted to buy. The store lady told me it was the best price she could offer. I knew it wasn’t true because I’ve seen the same model for less. I walked out, thinking that she would bring the price down. She didn’t keep me. It’s as if they don’t care whether they have business or not.

First off, there are a few things I spotted that caught my eye.
The people who work there are Vietnamese and didn’t know my boyfriend was and tried to tell us a whole different price.
Not cool.
We were going to go back here, but not after knowing they’re trying to make more money off of us not knowing the FACT that we are not dumb!

I was pretty disappointed when I stopped by this store. It’s not an actual store but it’s more like a warehouse that was turned into a store. You walk in through the big warehouse door into a small showroom.
The selection isn’t that great so you’re not missing out on much if you don’t come here. The furniture is the same as other discount furniture stores so I didn’t see anything I hadn’t seen before.

Competitive prices & great customer service. They’ll give you even a better deal if you can pay in cash.