Bath & Body Works

I came in over the weekend surprised they had such a great deal on their three wick candles for only $ 8. It was super busy, but regardless I had this shorter woman help me to try and find some of my favorite scents. Unfortunately, all they had were the dessert type of scents which my boyfriend and I hate. All of my favorite were sold out. However, she was very patient with me and knowledgeable with all of their products and scents. It was a great experience. I will be back at their store later this season.

WOW! Ashli was amazing !! Usually I get bothered with sales reps (especially at great mall) but Ashli actually helped me figure out what scents I wanted to get. She asked what scents I like and went running around the store bringing me samples until i found my perfect fall fragrance! The other employees were also on task and helpful !

The store itself is very clean and organized. Associates are very friendly. I got helped by Jasmeet, who approached me promptly to make sure I was doing okay. Later, when I was sampling different body mist fragrances, she helped me find one that fits my taste and gave me her own opinion on each. The selection is huge, so after around 4 – 5 samples, my olfactory system can’t take it anymore lol. The gentleman at the register was also very nice, asking me if I found everything I was looking for. I’m not a regular Bath and Body Works customer, but will be after this pleasant experience! :)

Five stars just for Morgan only. She was the only one who greeted us during our visit last night. Plus, when I realized the cashier rung up my coupon wrong, I went back to Morgan and she was so helpful. She explained that the cashier probably gave me 20 cents off instead of 20% off, and then quickly amended the situation. Kudos to Morgan for being so kind while helping us as well as not passing any judgment over a coupon discrepancy. :)
As for the cashier who initially wrung up my transaction incorrectly, please make sure all employees know how to ask for help when they don’t know how to do something. I remember the first cashier was surprised when my coupon wouldn’t scan and she kind of took a while to find a discount code to manually hit on her register. I feel like she just hit anything in a rash decision to get my transaction over with. I would’ve appreciated it more if she had just asked for help. I don’t mind waiting if I know that an employee is going out their way to assist me.

STORE: This store is inside the Great Mall. I can’t complain much about the store considering it’s your typical BBW store, and they’re all pretty much setup the same with all the same merchandise.
MERCHANDISE: They’ve got all kinds of scents whether floral, sultry, or fruity depending on your preference. Lotions, bath gel, body shimmer, body spray, candles, soap, shampoo, conditioner, exfoliators, hand soap, anti bacterial gel, car fresheners, air fresheners, shave gel, lip balm, lip gloss, face wash, face moisturizers, and just a ton of products for your body overall.
SALES: I look forward to their semi-​annual sales they have in December/​January and again in June if I remember right. They deeply discount their stuff during these times of the year (see photos). My favorite is to stock up during their sales for gifts to give throughout the year. You can purchase up to $ 30 and get an extra discount by filling out the online survey listed on their receipts. With their semi-​annual sales plus the receipt discount the prices are really good.
OVERALL: I thoroughly like that they have testers so if my hands are dry sometimes I stop by to try out a new scent and might as well moisturize my hands at the same time.

Ok! So I got a coupon to purchase any item in store or online! $ 10 or more & get one for free of up to $ 13 of value! So! I buy candle for $ 12 (2) each so I can one for free! Um No the girl at the cash register says so freaking confusing crap that it has to be this or that! Freakin REALLY!!! Coupon should be easy & it should DO what it says! Not that Hard!!! Sooooo STUPID!!!

The employees were all super helpful, thanks!

If youre in the area make sure you go to alex! he was such a great help and so kind! :)

Great place to stock up on small gift. They often have really amazing after holiday sales. It is a tradition in my family to go to the after holiday sales and buy a year’s worth of shower gel, hand soap, and lotions. I never feel that the candles are a great deal, though.
Some of the products smell great. Lately, they have begun to smell to much like real food, though. I don’t actually want to wash my hands with something that smells like the breakfast syrup that I am trying to wash off.
I will be going back and buying out all of the good stuff.

great staff and great stuff. but i what i really love is that they didn’t care that my friend and i took an hour (or two) to find the right lotion…(:
register is kinda slow but otherwise staff is okay and everything is neat and nice.

Their aromatherapy line is better than their usual gourmand selection of hyper perfumed soaps, lotions and potions. Try Eucalyptus Spearmint for morning energizing showers and Lavender Chamomile for evening soporific ones. The price point is higher than the rest of the store, but that’s a reflection of quality. This cost/​value model cannot be extrapolated to romantic relationships where the emotional cost is usually inversely proportional to their value. Emotional cost does not equal emotional investment, which is a necessary component of any relationship worth having. Perhaps emotional vampirism is a more appropriate word.
Christina, the store manager, was very helpful. There were also no lines at the store which reiterates that savvy shoppers don’t do Black Friday or other hyped up non-​deal days. Of course, if you love waiting in a seven hour line of 1,000 people to get a $ 4 toaster, then disregard this tip.
–1 star for not providing the wooden scoop with the sugar scrub. Even for a few dollars extra, it would be well worth it. When I looked online to find the scoop it was shocking to read most people used their hand to scoop out the sugar and oil. This is not only unsanitary, but also inefficient. Still searching for additional scoops to supplement my current one that I purchased years ago at BBW.

Horrible service.
I was given a coupon for a free 3-​wick candle when spending more than $ 20, and I sent it to my boyfriend to pick me up a few candles, well the sales associate said it was already used but that is not possible because I just signed up and received that code and the link I sent to my other friends, they redeemed a new code and were able to use at another BBW in San Francisco (Stonestown)
I find this very time consuming and horrible customer service and I hope as a corporation who constantly has promotions, teaches their employees to honor coupons across the board, not discrimite because my boyfriend did not talk back or argue that the coupon is valid. Unfortunately, I was not available, but I would have asked for the manager on duty at the Great Mall store in Milpitas before leaving.
And have them honor it. I hate when store associates play dumb because the person buying is passive aggressive.

I’ve been a huge fan of Bath and Body Works since the 6^th grade!!! My first favorite scent was cucumber melon and at that time I was only able to afford the small ass lotion that was like $ 5. As I got younger I started liking other scents and over the past decade I think my overall favorite scent is Country Apple. That is one of the classics so they only bring it back in season once a year during their annual sale. I usually stock up like CRAZY the sprays and body wash. Till this day I still have my huge stack cuz I bought a lot thinking it was rare but they actually bring it back quite often so no need to hoard. There are so many scents I actually lost track and don’t have a favorite cuz they keep coming out with new ones. I love how at the end of the receipt they print out a survey you can take via phone and get $ 10 off $ 30 future purchases. Because of that, I keep on coming back. We usually just stock up on hand soap because that is the thing that we run out the fastest. I don’t go crazy over the lotions or body washes because I don’t use lotion and to me body wash is just body wash. I do have a bunch of their body washes that I bought a while back for $ 3 each cuz they are always having sales it seems. The candles are super popular but I haven’t tried any of them yet. Maybe one day I will with the coupon. Overall, I love Bath and Body Works! During the holidays there are great gift items you can buy. The workers are usually nice. I usually get greeted and offered a bag for my shopping. The only con is the long lines. Sometimes there are long lines and the waiting is the hardest part (Tom Petty voice). When its Black Friday and Christmas time… man oh man… good luck. The line is HELLLLLLLLA long. I remember putting my stuff back because the line was THAT long. Yup they lost my business because of the long lines. I hope they find a way to speed up the process when it comes to the holidays because people don’t wanna waste their time in line. But overall, I like this place and will come back for more soap.

Typical bath & body works with super nice women working here. The employees always greet you when you walk in & always ask if you need help finding anything. I just don’t understand why bath & body works discontinued Country Apple! They need to bring it back. :(

I always make a pit stop here to stock up on the anti-​bac soaps. But they were selling some new perfumes yesterday, and I left sneezing since I’m so sensitive to those dang perfumes!
They always have lots of deals going on, and thats why I like coming to this store. Workers are very friendly, and the store is large to maneuver around when it’s packed.

You know I just love the buy three products and you get two more products for free, right? Well-​I like shopping here because the products here smell wonderful and make you relax.
I am glad Bath & Body Works Stores are located all over the world. I’ll write about all the Bath & Body Works I shopped when Unilocal opens up the Far East Region, ok?

Great employees, good products, and super location.
I love getting the little pocket hand sanitizers 5 for $ 5.00. I also love to get the hand liquid and foam soaps here.
The staff are really helpful and nice. They are very attentive to my needs. If I’m holding more than one item, someone always quickly comes over to offer me a basket. The cashiers are so effervescent and friendly. I love this location.

BATH & BODY WORKS
Love the soap, shampoo, conditioner, lotions, and various creams here. BBW offers the best-​smelling flavors and there are so many varieties! I love the cucumber-​infused soaps. Great place to buy gift baskets too for friends and family. Best of all is their Semi-​Annual sale!

Good store and well packed. I happen to come in the other day when they were having a huge sale. As I hate shopping, I hated the long lines but am sure it’s not like that every day. Store manager seemed very nice and helped me find what I came in to buy. As there was a big sale, I ended up buying more than what I planned to buy.
The girls at the register are a bit slow but nice.

I came in this store on Saturday and I was in a BIG hurry… the guy working in the front was so completely friendly, gave me a shopping bag and made sure I was aware of the sales without being super obnoxious.
I quickly picked out what I needed and ran to the register. I was telling the girl that i was running late and still had to go buy tissue paper for my gift blah, blah, blah… She was so sweet… she rang up my stuff, took off the tags and gave me tissue paper so I didn’t have to run to another store.
I’ll definitely be coming back when I have more time to enjoy this lovely place with the friendly people.