Professional Audio Consultants

Millburn, United States

1

1 review

Accepts Credit Cards

Contacts

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Telephone:
+1 973-467-1950
Website:
www.pac-nj.com
Address:
269 Milburn Ave, Millburn, NJ, 07041
Nearby public transportation stops & stations:
920 ftMillburn
0.9 miShort Hills
1.7 miMaplewood
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Bussiness info

Accepts Credit Cards
Yes
Parking
Street, Private Lot
Bike Parking
Yes
Wheelchair Accessible
Yes

Today

Today –
Local time (Millburn) 18:38 Sunday, 1 June 2025

Business hours

Monday 8:30 am – 4:30 pm
Tuesday 8:30 am – 4:30 pm
Wednesday 8:30 am – 4:30 pm
Thursday 8:30 am – 4:30 pm
Friday 8:30 am – 4:30 pm
Saturday 10:00 am – 4:00 pm
Sunday –

Description

Specialties

PAC has been designing world class audio, video, and automation systems for your home and business since 1973. Our custom home entertainment systems enhance your lifestyle and living spaces both inside and outside your home. Included are dedicated home cinema rooms, whole house music systems, and media servers. For your business we provide custom systems for board rooms, executive conference rooms, training rooms, reception areas, etc.

PAC provides a turn key solution for all your home and business technology needs. And our loyal clients love our aftercare, which includes a lifetime warranty on all installations.

History

Established in 1973.

Ralph Tarnofsky founded P.A.C. in 1974 based on the satisfaction he derived from helping friends and relatives select fine quality music systems. Ralph’s unique personal approach and the desire to provide the best sound solution within his client’s budget helped establish the reputation of P.A.C. for uncompromised quality and exceptional customer service.

Meet the Business Owner

Ralph J.

Business Owner

My love of music and movies motivated me to start a small HIFI business back in 1975. I have been on the scene from the time the home electronics world revolved around the vinyl LP and the vacuum tube, through today’s digital revolution.

After 33 years of doing business on Essex Street, Professional Audio Consultants (PAC) has moved to a larger showroom located at 269 Millburn Avenue. PAC is the preeminent home entertainment dealer in northern New Jersey, providing audio and video system design, installation and maintenance.

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1 review of Professional Audio Consultants

No registration required
Place rating: 1
Staten Island, NY
AVOID PAC AT ALL COSTS
If you are in the market for a high end audio or home theatre system, or perhaps a seamless wireless internet system, you should seek out a business specializing in these services. You should expect to pay more for the components than at Best Buy or PC Richards, because the selection of the components, the expertise in designing the system, and the overall service pre and post the sale are part of what you are purchasing.
But what if you do not get good service, such as being double billed for installation when the component recommended did not meet the proposed purpose? Or if you are billed for service provided and the system is less functional than when the person arrived? Or if you are told to solve the problem yourself through a website, which requires speaking with that company’s technical expert, purchasing components you must assemble and install on your own, but the home theatre business decides to sell you those components at MSRP plus shipping, even though they expended no time and left you to solve the problem alone? Or if the head of the service department is nasty and totally lacks any interpersonal skills and is unwilling to accept any responsibility for any issues that are not satisfactory to the customer and will not even grant the slightest credit?
I would say that you should avoid that business at all costs and find one that is committed to its customers and provides the services promised as outlined above.
This was my experience at PAC and why I would never use them again. It is also probably why I never received the survey mentioned on their website, which I doubt if they ever received back would take it seriously.
PAC Client Satisfaction
Every project is followed by a survey mailed to the client with a postage paid reply addressed to the owner of PAC Ralph Tarnofsky.
I never got this survey and when I did provide feedback, I got the cold shoulder and no satisfaction. Instead, I received contempt and no consideration.