Gambert Custom Shirts

I’ve read the negative reviews that Unilocal decided to hide because they felt they weren’t helpful but they were true. That old guy was absolutely terrible. I suffered through his absolutely horrible attitude and insulating nature with his endless stories about how the business couldn’t survive without him and the owner couldn’t care less about it until I just couldn’t take it anymore. I bought app. 50 shirts then I just had enough and never went back. However, I am happy to report I just went back today, even though I had literally put it off for years because i didn’t want to deal with him, to have a few of my shirts i had made taken in. I am happy to report that infact that incredibly disagreeable old guy is gone and in his place is a very nice woman. She is helpful, solicitous, great attitude and really tried to make the experience pleasant instead of pure hell. I also have to say I do like the shirts. I think they have a tremendous array of fabrics and styles and without that guy there I see no reason not to go back.

As the last review posted is from 2011 it is clear that most people just avoid making the effort (i am generally in the same boat, though this seems to be fresh on my mind).
Stopped by the shop today as I truly wanted to have some custom shirts made. In my early 40’s and have had custom shirts made for the last 15 years. Was looking for a new custom clothing maker as the last one, in Roseland, closed up shop a few years ago, and as a local business owner in the area I believed that this was a reputable establishment that I truly wanted to use for the long term.
From the moment I walked in, as a previous reviewer mentioned, the old gentleman at the place greeted me with the ‘i do nothing and why are you make me do something’ attitude. I replied that I was interested in custom shirts and after he, without any interest in establishing a business relationship with me, went into his minimum shirt and pricing routine. As soon as I said thats all good and I was just hoping he will be able to make me better fitted shirts then the previous maker, as I felt the measurements he made on me were not that flattering, the old man, who wears shirts by the way that dont look very custom fitted, quickly said that we are not a good fit for each other. I was apparently too demanding in asking him how he could make a better fitted shirt and I seemed like more trouble then what he wanted to deal with in the future. This is what he said to me. Rarely do I, or anyone for that matter, come across a situation where you are kindly asking for someone to provide a service you will be paying a lot of $ for and they just tell you that they decided you are not worthy. lmagine hearing that. I was somewhat shocked as I walked in there ready to make a commitment to how ever many shirts ($ was not an issue) I had to purchase initially (have done this before quite a few times) and hoping to be a customer for life.
The 70+ year old man and I had a short conversation that followed regarding possible misunderstanding but it was clear he was not interested in doing any business for his business. He kept on repeating, not sure why, that because I asked for something better fitting then the previous shirt maker made, I was not a worthy customer. If anything I was only looking for a better shirt maker and he just couldn’t comprehend this. He did inform me, after I asked, that this is not his business. He just runs the place. He also opens all of the mail as I asked him if it was possible for me to mail the owner a letter informing him of the deteriorating business model he may not be aware of that is in place. He said he opens all of the mail so thats out of the question.
As a relatively young and successful business owner it is so difficult for me to believe that the owners of this place are engaged in the establishment and have any interest in its success, unless of course they are just never there to see what transpires. The one gentleman that is employed there, and is the face of the shirt maker, would not be hired by any business looking to maintain and grow its brand name. It is truly a shame that I will see the doors shutter on this place in my lifetime for sure. But then that whole 1933 established thing, as per google, is just the year the original Gambert started the shirt making business in Newark. These owners, who hired a man that cannot sell wood to eskimos, are surely from a different cloth.