Move 4 Less

Look very carefully at Cecily C.‘s well thought out, eloquent review. Every word she said about Marcos and his team is true. Beware! They quote you one price on the phone and then have you sign a very vague document that includes «materials and travel time» that they add on to the bill. My bill should have been $ 1000, but they tacked on these hidden fees and added OVER $ 700 for tape, paper and cardboard. Then they had the audacity to ask me if I wanted to tip the crew! I refused to pay the full amount. I have learned a hard lesson, I was too trusting and didn’t take time to check out this company in advance. Please don’t make the same mistake I did.

This review is for «EXPRESS MOVERS», «A EXPRESS MOVERS», and «MOVE 4 LESS», so I am posting this same review for each of these businesses on Unilocal!BEWARE, they may be «dba» (doing business as) other names under the same parent company. Behind them all is an owner/​scammer named MARCOS. If the business lists any of the following phone numbers, or if you receive a call from these numbers, AVOID THEM, and DON’T USE THEM. They are liars, they will damage your furniture without claiming responsibility or attempt to make provisions to repair any damaged items, they will quote you one rate and charge you another, and they will hang up on you or not return your calls. Beware of any moving companies with the following phone numbers because all roads lead to the unprofessional and unethical owner, Marcos, and his team of equally unprofessional people.
808−753−5555
808−217−9104
808−840−7070
808−797−3401
855−259−9366
808−341−8171
808−341−2030
94 – 205 Kiaha Loop
Mililani, HI. 96 789
After booking initially with another reputable moving company which quoted me $ 100/​hour for a 2-​hour job, I received a late callback from Marcos. He is a con artist, in hindsight. He asked what the other company was charging do I said how much does his company charge. He said he would «beat the other price» but I would not reveal the other price. Then he quotes me «$ 65/​hour». I confirmed that «for a 2-​hour job that means $ 130 total then, correct?» He said «yes».
What he did not disclose: time does not include «travel time». And my husband had to help the movers himself. Total bill: more than $ 204.
After they left, we discovered damage to one of our dressers. I called all the numbers above to report it and ask for it to be repaired or replaced, and everyone at the awful company gave me the complete runaround. They said I had to speak to Marcos but he never returned my call, not once. I called him repeatedly, and only he answered the phone, probably inadvertently thinking I was another prospective sucker. He said, «I’ll look in to it, I’ll call you back on it,» etc. When I pushed for a commitment as to «when» and «please explain the process to expect» he hung up on me! And not surprisingly, he never called me back to follow up. It’s been five weeks.
He can’t be bothered, they definitely do not care. Threatening Better Business Bureau would be ineffective because they won’t care about that either. I’m glad I paid for the service by credit card, as I will be disputing the charge.
I would give this establishment NO STARS. My loss is a valuable lesson I will pass on to you. A competitor’s price may seem slightly higher, but they are probably more honest, will have the proper insurance to handle any damage claims, and treat you with more respect and care as a customer.
If I save even one prospective Unilocal customer from being ripped off by Marcos and his company, this review would be worthwhile.