Timber Oaks Apartments

If all the other negative reviews haven’t convinced you, listen up… Don’t do it!
This is going to be long, detailed, and every bit deserving.
I have lived here for 10 months now. I just submitted my non-​renewal (which they claim to need 2 months out or they’ll raise your rent $ 400 but never mentioned upon moving in/​signing lease)
They never let us view an apartment. They claimed they were all «full». I said it didn’t have to be my exact floorplan, I just wanted to see cabinets/​countertops/​flooring. They wouldn’t do it. They had a VERY nice set up in the lobby (which they have recently re-​modeled but still gives off nice vibe) of a kitchen area. Let me tell you that it DOES NOT match the apartments whatsoever and is decieving. We decided to go ahead and sign the lease considering that the outside is very nice and so is the lobby.
Upon entering our apartment, we discovered that they use actual nice tile in a maybe 3×3 foot area by the door, but in the kitchen and bathroom it is a cheap laminate. The carpet is carpet. The kitchen counters are not anything like what is shown in lobby, nor are the cabinets. It all looks cheap.
After using my shower for a few weeks I discovered that the previous tenants had stained the tub and the management had painted over it. So after getting wet multiple times, it began flaking off. I couldn’t report this on the form for previous damage when I moved in because I couldn’t see it. I know I’m not going to get my deposit back for something that wasn’t my fault. CHEAP.
My AC has been acting funky for a month, and after three maintence requests, I’m currently sitting in an 84 degree apartment. Once agian, CHEAP.
I live on the 3^rd floor and the automatic light in the stairwell was out when I moved in. I submitted multiple requests, mentioning how it was wreckless for the safety of their tenants to have an un-​lit stairwell at night. This took 7 months to get fixed. Turns out they had the main power to the lightswitch TURNED OFF. Again, CHEAP.
The workout room is okay. It has a few decent cardio and arm/​leg machines. Unfortunately, they turn the AC off when they aren’t there, so if you work out early in the morning or late at night (as most people with full time jobs do) you get to sweat your *** off more so than you would normally do. CHEAP CHEAP CHEAP.
The pool area is nice, except for the fact that they insist on servicing the pool themselves. I’ve watched them service it and I’ve never seen them use a vacuum. They try to get the leaves off the bottom with a net, which doesn’t work. There are always leaves in the pool. There’s a TON of black algae all over the pool walls; this is from not knowing how to balance the chemicals. Do you know what I’m about to say? You should. CHEAP.
The management has changed multiple times since I’ve been here. The rent has been raised. Sketchy tenants are starting to move in. The gates work half the time, and the other half they leave it wide open. I’ve witnessed people come to use the workout room or the pool, and then leave.
Save yourself.

Overpriced and terrible management. You pay $ 15 for trash pick up, only they don’t pick it up. You pay $ 15 to take your OWN trash to the curb. Greediest management I’ve ever lived with. Oh, and hardly any parking available unless you want to pay an extra $ 40 a month for that too.
I took a job out of state, gave notice of my move out date on April 23^rd (THE day I found out I got the job) since I would need to be at my new job on June 6. Even though I’ve been paying month-​to-​month they are still requiring A 60 day move out notice and charging me for the month I won’t even be living there.
If I had 60 days I would’ve given 60 days but I didn’t have 60 days notice. I’ve lived here over a year and they are unwilling to even help me in anyway. They’re even going to charge me termination fees for breaking my lease. I’m not even on the lease. I am month-​to-​month. Everywhere else in town only requires 30 day notice so it’s nearly impossible to know what will be available if you wanted to move out. This complex literally traps you.
Do yourself a favor and find a different place to live. There are brand-​new townhomes going up right next door. I promise, it’ll be much better than this complex.

They allow online rent payment, which seems like a great idea, except their system has been down twice now and wouldn’t accept payments. The second time the office was closed and there is no night drop box. They charged me $ 100 for being a day late on rent, even though I had no other way to pay. ($ 25 of that was a notice fee, for them to tell me that I owed a $ 75 late fee and was not written in the lease)
They have curbside trash pickup, which seems like a great idea, except ANTS! All that trash on the sidewalk attracts ants and they will get into your apartment. And they bite. You pay for pest control every month, but from what I could tell, they either weren’t actually coming out, or they were totally ineffective.
Parking here is terrible. Good luck finding an open spot in the evenings, unless, of course you don’t mind paying extra for covered parking.
BH Management runs the place and they are AWFUL. Just read the Better Business Bureau reviews and google reviews. They don’t give a crap about you.
And just try to get a phone number to contact them. They won’t give it out. You have to fill out an online form and then wait for them to get around to you.
I’d avoid them if I were you.