I recently visited this store to ship a couple of items after Christmas. The experience in the store during the shipping process was fairly quick and professional. My review is centered more on my experience following up with one of the packages that was shipped to Houston. The recipient notified me on Thursday evening(01⁄21) that she had not received the package. I could not locate the tracking number as it had been almost 3 weeks since I shipped the package. I called this store and after a few minutes, the young man who answered the phone was able to track down the tracking number & was able to tell me that packaged had been delivered to the apartment complex office on 01÷06÷16 as scheduled. The delay was due soley on the recipient not checking with the complex. The store employee was helpful, courteous, and understanding. I will use them again.
Shawn L.
Place rating: 2 Norman, OK
I have to update this to say that they incorrectly sorted this at the wrong destination. This was a mess and my packages are now delayed at least one or more business days.