Courtyard Midland

Was visiting for a wedding and decided to try this place out. Had a great experience and the staff we came across was extremely great. The place was clean and was in a great location. It very easy to access the city at any point form here, plus not too far from the airport.

The room was nice enough but they slipped me into a much more expensive room without warning… beware and don’t screw up by not asking the rate at check-​in. As business slows down in the Permian these hotels are going to any length to protect their margins… they know and plan to take advantage of «expense account» travelers who everybody knows wouldn’t be in Midland if they didn’t have to be.
It’s time for hotel rates to follow WTI!!!

Just fine for a quick nights stay — they need to upgrade the gym there but the beds were pretty comfortable the internet was good. Thanks for the time.

This is definitely a newer (seems brand new) Courtyard and it is pretty standard for newer Courtyard properties. Everything in the room and lobby seems new and clean and in good working order. My stay was trouble free and the staff was nice and friendly. There isn’t much else close by other than lots of other hotels. It amazes me how full this place can get as to me there isn’t a lot in this town. Amazing what a little oil can do. Next time I’m back I’d gladly stay here again.

My experience at this hotel was terrible. Let me repeat… TERRIBLE. Don’t get me wrong, the amenities are nice enough. The rooms were clean and the beds were fairly comfy. It is the customer service at this establishment that leaves much to be desired! Let me share with you the events upon my arrival…
When we first walk in the door and look around, there is nobody to be found. Nobody. (Customer service/​Greeting= FAIL #1). We are left standing around for about 5−7mins staring at the walls wondering if anyone really works here. The bartender notices us and does say a friendly hello, apologizes for not being able to assist us and yells for the check-​in gal to come help. We are left standing around for several more minutes and in strolls Lexar (at least I think that is her name… She never introduced herself and her name tag was covered, it was just the name that the bartender called for) First words out of her mouth, «What is you last name?» No hello, welcome, how can I help you or even eye contact… (Customer service= FAIL #2) I proceed to give her the information requested, my ID & credit card and explained that I booked 1 reservation for the evening for 2 rooms under 2 different last names with the credit card I handed her through
and gave her the confirmation information they provided to me. She informed me that no such reservation existed and that I had the wrong confirmation information/​PDF and that the booking number I had from
was invalid. (Arguing with the customer= FAIL #3). I asked if there was a manager on duty, or a more experienced Guest Service Rep that could assist me with my reservation she stated no that she was the only person on the property at 3:30 in the afternoon on a Friday. I assume she thought I was unable to read the «Manager on duty» sign listing a Mr. Alan Solovay (Lying to customer, acting entitled and like guests are beneath you= FAIL # 4) She proceeded to inform me that she would just do a different reservation for me, then I, the customer, could call
and cancel my reservation and try to sort it out so I am not double charged for my stay, all while failing to note the 24 hr. cancellation policy that
has. (Just wrong on so many levels I don’t know where to start= FAIL # 5) At this point another uniformed employee is standing by looking shocked and alarmed at how this is going down and recommends that Lexar call another employee «Kelli» who had trouble looking up a
reservation on a previous day and seeing how she was able to find it. Lexar rolled her eyes and got on the phone and discussed with this employee how I must not have done the reservation right on my part because everything I had in front of me in black and white was wrong and I should just let them do a different reservation and I, the customer, can spend more time trying to sort it out with
to make their job easier… (Just FAIL # 6) Meanwhile, I call
. Within 2 minutes of my call, giving them the same confirmation number, my reservation is pulled up and I am placed on hold so the
Rep can call the hotel and straighten out the issue. Lexar answers the phone and speaks with the
rep and is immediately able to find my reservation. The
Rep then came back on the phone with me and thanked me for my business and asked if there is anything else she could assist me with. (Yay! I will definitely be using
in the future!) Lexar proceeded to tell me that I didn’t give her the correct information or else she would have been able to pull it up and handed me 4 room cards and said «The elevators are over there.» Not giving me any kind of orientation to where «over there» is, any kind of information about the hotels accommodations or even what floors my rooms are on. (FAIL #7)
The next morning, we inquired about the advertised complimentary breakfast buffet as well as cooked-​to-​order items to which we were informed was no longer offered. (False advertisement= FAIL # 8)
I chose to stay at this establishment based on the accommodations and reputation of the parent company, Marriott. I have been extremely disappointed with my experience with this establishment. I would have received better service at the Motel 6. In the future, I will definitely chose to stay with Hilton or DoubleTree when I travel where I know I will receive the accommodations and amenities that are advertised and where the reputation speaks for itself.

I stayed here for a total of three weeks and forced myself to wait to write this review to see if they truly deserved 5 stars. An now that those 3 weeks are over, I assure you that they do.
On my first morning I noticed that the shower left a large pool of water on the bathroom floor. It turns out that it was missing a plastic seal where the door met the wall. I realized that after my shower the next day didn’t leave a giant mess. I can only assume that the maid took the initiative to report the problem herself!
Beyond that though there are always those little things that the maid at every hotel do that just big me. Like rearranging my perfectly clean and orderly bathroom effects. Not once did they touch my things in three weeks. They cleaned, replaced what needed to be replaced, and did a great job at it, and I never had to hunt to find my things.
In general, the staff was friendly and helpful, but the maids were phenomenal.

They’re having trouble getting good staff, as there’s a massive staff shortage in midland. The staff they do have are doing their best and the place is clean, bright and convenient. Beware the prices, with the current oil boom expect to pay between $ 250 and $ 350 a night for a $ 110 room!
Also, don’t order the room service. They just bring you a plate with the food to your room. No condiments, cutlery, cover for the plate or tray… odd.
The biggest positive for me is that you can open the windows in the room. Not so at the Townplace Suites nearby, the open window helps air out the room freshener chemicals they use.

Where is the ZERO star rating?
No hot water for the shower, the pool was over chlorinated, no towels, didn’t even look like it was filtered, the «fitness center» consists of two treadmills, two bikes and one machine, and the bar closed two hours early with no notice.
Go ANYWHERE but here!

Stayed here again and it looks like they have made some improvement since my last review. It looks like they have hired a new cook, and overall the service was very good. Breakfast is still very expensive. Should be included with the room.

The entire staff is very friendly, and the hotel is kept up nicely. However, the continental breakfast is lacking. I stayed there 2 nights over a weekend, and the cook was unavailable to work both nights, so they had no food for dinner and no one working the bar. This wouldn’t be a big deal if there were other options near by, but the only other place near by mostly had fried food. I was bored out of my mind with no one working the bar and I was hungry with no food. In addition, the hotel should upgrade to a sports cable package in the bar so those of us visiting from other states can watch our favorite teams on TV.

This Courtyard is conveniently located off of Loop 250 close to restaurants, Target, and the medical centers. Trying to navigate to the parking lot of this Courtyard is a bit taxing. If you are coming off of Loop 250 you basically have to drive through a Sam’s Warehouse parking lot to make your way towards the hotel. There is also a bus stop right in front of the hotel, so a bit of transient activity going on. The actual hotel is very nice, and the lobby is spread out with plenty of tables and a nice size bar area.
The rooms are a bit smaller than what I expected, although the set up is perfect for business travel. King rooms have small couch, desk, and coffee table. The TV channels actually included Bravo, MTV and E! Win! The bathrooms are updated, but are walk in shower only not a bathtub. Just a note in case you’re traveling with kids. The wifi was a bit spotty, but Sam’s has free wifi that I was able to tap into.
I bought bottled water at the shop downstairs, and both containers exploded when I opened them almost as if they had either been refilled or sat out in extreme heat. Bring your own bottled water-​the water out of the tap is terrible which is the same at any hotel in the area.
For the price of this hotel, it’s a better value to stay at the Residence if they are not sold out. For business travel it will do though.

I’m sorry if I may offend some people, but there really isn’t a whole lot to see in the Midland area and it’s not very scenic unless you like the many oil well drilling machines that dot the landscape, so staying in a nice hotel can be comforting. With that said, most of the hotel choices are the major chains and depending on which chain you prefer you have many to choose from. Knowing what to expect from a chain isn’t a bad thing. You know the room will be clean and the expectation of certain amenities is very comforting — exactly what I received at this Marriott Courtyard. The staff was very friendly and willing to answer any questions I may have had. The property offers a restaurant that serves breakfast, lunch and dinner, a full service bar, pool, laundry facility and an exercise room. In addition to all of that, the room comes with a mini fridge, microwave and coffee maker.
It’s not far from the airport is a great place to stay whether passing through or there for a business trip.

For those of you reading this looking for a decent hotel in Midland I first want to ask you… why ARE you in Midland?
Seriously?
No need to diss the area, I know West Texans have a lot of pride, but I’m a Cali girl. I must admit, I was very shocked by the amount bare land for miles in between each gas station and McDonalds.
I made my first trek to West Texas for an impromptu business trip on the way to my friend’s wedding in Houston. I’ve heard horror stories about Midland-​Odessa because a colleague of mine used to work there back in the day.
For those of you who have no idea where and what Midland-​Odessa Tx is… think: Baby Jessica in the well and Friday Night Lights. Seriously, those things took place in Midland-​Odessa.
Anywhoo, after getting a little lost I found my hotel (where my stay was free btw. Thank you Marriott Rewards!). It looks like it is in the middle of nowhere, but then again I was driving at 11pm.
The first good thing I noticed about this place was that parking was FREE and that’s always a plus for me.
After getting over my happiness of the free parking I make my way to the frontdesk with my heavyweight luggage in tow. One thing I disliked when I first checked-​in was that NOONE offered to help me bring my bags up.
I understand it was close to midnight, but still! I’m a girl traveling solo with a suitcase that weighs just as much as me!
Anyways, one thing I noticed was that this place is a little on the tiny side. I mean, I wasn’t expecting a presidential suite or anything. I just couldn’t believe how narrow the hallways were and how tiny the elevators were… I mean c’mon…I thought EVERYTHING’S BIGGER IN TEXAS!!!
When I finally make it to my room and got settled, I realized what a cute and quaint set-​up the room had. It had a little couch, coffee table, desk, my king size bed and of course, my bathroom.
There’s also free Wi-​Fi which is great!
I was very cozy, but it was small. It was just me so that was cool.
As I was unpacking I did notice noone had taken the trash out and in my room’s garbage can there was an empty Diet Dr. Pepper bottle and a wrapper.
NO BUENO, COURTYARD! If the maids didn’t take out the trash, I wondered in horror what ELSE they may have forgotten to do!
Continuing on to the next morning I noticed they offered a breakfast bar. I was greeted by one of the Ying Yang twins who made sure I got my orange juice and coffee and escorted me to the breakfast buffet… which I thought was free until Lil’ Jon brought the bill. Ah, well it was a really good spread!
As I paid my bill and made my departure, the guy at the frontdesk saw me lug my HUGE suitcase to the car and not once offered to help.
Ugh, what happened to Southern hospitality?
Anyways, the reason I have this hotel 3 stars is because I was in Midland, what the hell did I expect? And because… it could have been worse.
If you’re in the area and looking for a place to stay I would definitely stay here. You can’t really go wrong with the Marriott and I advise you to belong to their points system. That whay if you have to stay here… at least there’s a chance you can get a deal!

This new Marriott Courtyard is definitely the best hotel I’ve tried in Midland. Conveniently located on 191 near Loop 250, the Courtyard is just a few minutes from the airport or downtown Midland and not far from Odessa.
A new property, this Courtyard features modern, comfortable décor. It looks identical to the Courtyard in Denton, TX. My guest room was large, with plenty of space for working at the desk. A couch and coffee table provide a comfortable area to relax, and the fridge/​microwave/​coffee area was out of sight but easily accessible. The flat screen TV was set up so that you could tilt and rotate it to watch from the chair, couch, or bed comfortably. I’m sure that set up was an extra expense for a relatively minor improvement, but the forethough and consideration impressed me.
This was my third city in as many nights, and I was ready to go home, but I actually enjoyed my stay here more than in Wichita Falls or Grapevine, partly due to the pleasant accommodations, but more so due to the friendly employees and good service. The courtesy and hospitality of the staff exceeded what I often get at more expensive hotels. I had to cancel my first night at the last minute (9pm) because of a missed connection at DFW, but the front desk didn’t charge me and was extremely nice about it. The next day, the front desk found a room for me right away even though I arrived early (10am). Another example of going above and beyond – when a FedEx package arrived for me, the manager delivered it to my room so I wouldn’t have to carry the heavy box. I didn’t even have to ask!
Free parking, a decent fitness center, free internet, in-​room coffee maker, mini-​fridge, and microwave are standard at most Courtyards, and I always appreciate that. Some Courtyards have free breakfast; this one does not. However, they do have an affordable breakfast buffet with prices based on what you choose (much like a Hilton Garden Inn). I paid about $ 4 for breakfast and coffee.
From now on, this hotel is my top choice in Midland.