Chili’s Grill & Bar

Middletown, United States

2.9

Open now

19 reviews

Accepts Credit Cards

Contacts

QR code, vCard

Telephone:
+1 845-692-4478
Website:
www.chilis.com
Address:
33 Crystal Run Xing, Middletown, NY, 10941
Nearby public transportation stops & stations:
0.8 miMiddletown
Categories:
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Bussiness info

Takes Reservations
Yes
Delivery
No
Take-out
Yes
Accepts Credit Cards
Yes
Good For
Lunch, Dinner, Dessert
Parking
Private Lot
Bike Parking
No
Wheelchair Accessible
Yes
Good for Kids
Yes
Good for Groups
Yes
Attire
Casual
Ambience
Casual
Noise Level
Average
Good For Dancing
No
Alcohol
Full Bar
Happy Hour
Yes
Outdoor Seating
No
Wi-Fi
No
Has TV
Yes
Waiter Service
Yes
Caters
No
Has Pool Table
No

Today

Today 11:00 am – 11:00 pm
Open now
Local time (Middletown) 17:33 Monday, 23 June 2025

Business hours

Monday 11:00 am – 11:00 pm
Tuesday 11:00 am – 11:00 pm
Wednesday 11:00 am – 11:00 pm
Thursday 11:00 am – 11:00 pm
Friday 11:00 am – 12:00 am
Saturday 11:00 am – 12:00 am
Sunday 11:00 am – 11:00 pm

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19 reviews of Chili’s Grill & Bar

No registration required
Place rating: 3
New York, NY
Stopped in here while I was on a road trip. This spot is very conveniently located next to the exit making it an easy lunch/​dinner spot on the go. Food was average nothing spectacular. Bar staff was friendly and attentive. I love how they have numerous healthy options on their menu. I wouldn’t go out of my way to stop here as it is a typical chain restaurant. However, if I was driving by again and it was of convenience I would probably stop back in.
Place rating: 2
Belmont, MA
They were out of both things I first ordered. They messed up our drink order. The drinks were watered down and the food just ok. This was my first time at a Chili’s, and I was wondering why everybody makes fun of this place. Now I know.
Place rating: 3
Chicago, IL
So we were staying at the nearby Marriott and decided to come here for dinner. I originally ordered chicken, quinoa, and broccoli. I was promptly told they were out of the quinoa which I found odd. My husband had the sirloin steak. My chicken came out and it was tough and rubbery. I told our waitress and she asked if I wanted it remade or a different entrée. I decided to get the same sirloin steak as my husband cooked medium well. After waiting now a good 20 minutes since my original chicken dish, the sirloin was tough and cooked well done instead of medium well like my husband. In the end, the waitress made great strides to rectify the situation and bill and I appreciate her for that. Otherwise, this place was nothing to write home about. However, with the limited choices to dine out, I would come back for a drink and maybe a salad.
Place rating: 1
Middletown, NY
Food was good however when it comes to customer service they fail. When the food came to the table I almost cut my hand the edge of the plate as it was chipped badly. Told the waitress who mentioned it to her manager and he came over and mentioned that they go trough so many plates. I mentioned this one should not have ever been used, again he agreed apologized and left. Maybe I should have sliced my hand on the damn plate and he would have shown more concern. On top they now have a tablet on the table advertising all their new dishes. Which also has a trivia game on it, which you can play while waiting for your order. It’s not too clear but when asked if you want to play and you respond yes it doesn’t tell you there will be a charge for playing. When the bill came my wife told the waitress, who said if you played games there is a charge. We got the game charge waived when another waiter came by and we complained about the charges. SEE PICTURE OF PLATE
Place rating: 3
Brooklyn, NY
You know, beggars can’t be choosers!
What more would a person want from an international casual dining restaurant like Chillis?
It’s simple: Be seated quickly, a nice waitress/​waiter, decent food, a drink where you can at least taste the alcohol, and a bill that won’t make you consider becoming a dishwasher for an hour or two.
With that said, Chilli’s was decent/“A-OK”.
I really liked that my husband and I played games on the tablet at the table. I especially liked the fact that I was able to pay right at the table and not have to wait for someone to bring my bill.
The food was good. I loved my Pina Colada and I would definitely return.
:)
Place rating: 4
Astoria, Queens, NY
I like it! When it’s not busy, good family environment. Go, when it’s not crowded. Friendly waitress and the bar is awesome!!! need to try the shrimp and steak quesadilla !
Place rating: 4
Providence, RI
Love their varied menu… from light choices under 600 calories to $ 20 dinners for 2… to rib specials, happy hours, etc.
I always find this restaurant chain reliable and consistent.
Place rating: 1
Slate Hill, NY
Horrible service. Ordered online. Went in to pick up and was ignored for about 5 minutes, then sent to the bar. Wandered back to pick-​up area and was ignored for another 5 minutes. When someone finally acknowledged me, my order still wasn’t ready. I watched someone package it and the kitchen looked disgustingly filthy. I will not be returning to the Crystal Run location. They probably cater to the hotel clientele and don’t have to worry about repeat business.
Place rating: 1
New York, NY
I talk a lot
Told 3 full stories to my boyfriend for over 20 minutes
and then we realized no one had ever come to the table
despite the fact
that we had… two servers and they kept looking at us… not having drinks.
Since this was the 3rd or 4th time we’ve experienced exceptionally horrible service here we walked out and won’t ever come back. We actually joke «Oh hey let’s go to chili’s…and starve to death at a table.»
Place rating: 3
Nantucket, MA
Service was very slow, food was okay, location is convenient to the hotels. The menu is WAY too big for me– too many pictures…
Place rating: 4
Middletown, NY
Another standard chain. The food was good and exactly what you expect. I tried one of their new enchiladas (chicken) and it was good. The extra star goes to our very nice waitress and the fact that they had a tablet where you could order drinks from AND have your kids be entertained with apps. For 99 cents my daughter played a bunch of their apps. And some were good and let her draw pictured freely instead of playing angry birds or barbie dress up. One of the chain rest I would go back to if no time to cook.
Place rating: 1
Middletown, NY
Awful service. I’ve walked in to get a pick up order and stood in front of the counter/​bar at the TO GO station for 20 minutes without being acknowledged on two separate occasions. The TO GO meal I ordered was cold each time. The steak tasted like some sort of over-​processed, pressed-​together deli loaf. I even once received their rendition of a Molten Lava cake, but it was cold with a frozen – yes frozen – chocolate center. Never ceases to disappoint. I won’t be returning.
Place rating: 3
North Reading, MA
We were staying @ a hotel nearby, so it was convenient. Food is fine, service is friendly, manager brought check when waitress got busy.
Place rating: 5
Astoria, NY
Considering it was Valentines Day weekend this past weekend, the wait wasn’t bad at all at this place. Everywhere else it was a 45min to an 1hr wait and although this place was packed, it was surprising when they said wait time was 10 – 15 minutes. We got seated withing 10 minutes and were waited on within 5. After ordering our food, it came within another 10 – 15 minutes. The steak I got was amazing and the loaded mash potatoes were out of this world. My boyfriend ordered a full rack of ribs and french fries … those were good too but nothing beat that steak I had. Also their strawberry lemonade is the best. Next time I’ll definitely get the 10 oz steak instead of the 6 oz. It was worth the trip and wait so I’ll be going back.
Place rating: 4
Delhi, NY
I love Chili’s, especially the honey-​chipotle chicken crispers. The food is almost always good, and the service and atmosphere is great. I went with a group of friends one time and we actually made friends with the waiter!
I try to support family businesses as much as I can, but I come to Chili’s when I want an experience that I know without a doubt I’ll enjoy. The food is quick, easy, and I know what to expect of it. It has the «forced» personality of many chain restaurants, but I really can’t fault them for that; it comes with the territory.
Place rating: 3
Douglaston, NY
Not usually fan of fast food chains and have had not so great dinners in the past at Chilis. However, this particular Chilis for some reason was above the rest and the service was out of this world. If I’m in the area I’d definitely go back.
Place rating: 4
New Castle, DE
I went to this Chili’s to use a birthday coupon because it is just off the highway on my way back home.
I was in a party of one. When I got there, the greeter was a bit too quick to suggest sitting at the bar when the dining area was not full but that is a minor problem, if at all. The service and food were decent. I had the jalapeño smokehouse bacon burger and a white chocolate molten cake. The burger and fries were fairly standard for a chain restaurant. The cake was very decadent. I had a decent time there.
Place rating: 3
Mililani, HI
Right next to the three hotels nearby. I had the mini burger with curly fries from here, Pretty good experience overall but Fridays right next to it is better.
Place rating: 4
Asheville, NC
Feeling sorry for the local businesses, I thought I’d give Chili’s some love. All of the usual chain resto’s have put most of the local places out of business. If the DW and I are looking for a quick bit to eat we will usually go here. Nothing jumps out as a signature dish but the service is good and the food is edible so I can’t complain. As an added bonus the bar always has 2 for 1 draft beers and they typically have one of Sams seasonal brews on a rotating tap.