There is one employee at this pharmacy who is completely incompetent. A few months ago I asked her when my birth control prescription would end. She told me about five months in the future. So this week I went to get my birth control, but my prescription was in reality already finished. I’m supposed to start my new batch tomorrow, but now I can’t. There is no time to make a new appointment before tomorrow, because with many clinics you have to make an appointment months in advance. If she had told me factual information a few months ago, I would not be in this problem now. Making mistakes in a pharmacy is not making a normal mistake. It’s Messing with peoples health and lives.
Lauren U.
Place rating: 3 Miami, FL
This Walgreens is in a really convenient location right on the corner of US-1 and Douglas Road. It’s where I end up when I’ve forgotten to buy something elsewhere and I need to pick up a few items quickly. I haven’t filled any prescriptions here, but their regular pharmacy section is pretty well-stocked. I have been here many a time for an emergency cough medicine, allergy pill, or what have you. I like the Walgreens brand products, as they are comparable to the brand names and quite a bit cheaper. The greeting card selection here is pretty good. I don’t like spending tons on a card that I figure is going to end up in the trash. Here, they have nice, pretty cards for a decent price. I can usually find one that I think is perfect for whoever I’m shopping for. Contrary to popular belief, some of us women hate asking for directions. I really would rather waste an extra 10 minutes just to find something by myself. I have found this store to be nicely organized, and the few times I’ve been in a rush and asked for help, the people have been able to point me in the right direction. The biggest issue I’ve had here was with the photo department. I ordered some prints online, and when I came to pick them up they were printed weirdly, like the picture was sized too big for the paper(despite the fact that I carefully checked the preview online). I had to go back a couple times just to get it right and was annoyed! Overall, this is my backup for little emergencies!
Virginia M.
Place rating: 4 Miami, FL
Just like every Walgreens though a bit pricy. Customer Service is 50÷50− you either get someone who is really nice or the complete opposite. The parking here is easy as there are always plenty of spots available.
Enrique C.
Place rating: 3 Miami, FL
It’s my local store. I’m able to get what I need at any time of the day. I likes. :^)
Rachel S.
Place rating: 4 East Meadow, NY
What’s not to like about Walgreens? Wide well lit aisles full of every product you could possibly need. Quick lines for the registers. Plenty of parking.
Nydia M.
Place rating: 2 Miami, FL
This Walgreens location has a serious issue with not being able to fill prescriptions. It’s as if there’s some sort of drug shortage affecting only this store. Meh.
Victoria A.
Place rating: 2 Tampa, FL
The closest walgreens to my house its a bit better then the one one 119th so I go. This saturday after work img sleepy and frustrated I go to pick up my lady products. Which they always have great stuff. As I’m going to the line to ring out the lady at the register is having the longest conversation. Shes taking about her life and the products the last bought. Then when I get to her shes yelling across the store how she needs someone to come relive her because her pee is coming down. Like how unprofessional is that mess and. its gross I dont want to hear that. It was so obnoxious and it added to my frustration.
Natalie P.
Place rating: 3 Chicago, IL
It’s a Walgreens. The cashiers are painfully slow. It’s a Walgreens. The store seems somewhat disorganized. It’s a Walgreens. Need help at the pharmacy? Be prepared to wait, wait, wait, even if there is no one in line ahead of you. It’s a Walgreens. Nothing special, but it’s there if you need it. In most cases, I prefer CVS.
Hannah S.
Place rating: 3 Asheville, NC
What can you say? It’s a Walgreens. This one happens to be my neighborhood Walgreens, where I frequent the Red Box and buy all kinds of necessary items, day or night. It’s open 24 hours, and that alone is probably the main reason I come here. They have your usual crap, and the checkout people are actually pretty friendly. I MUCH prefer Target, but it’s a far longer drive down Dixie Highway, so Walgreens has to do. ;)
Cristy M.
Place rating: 3 Coral Gables, FL
Came here to pickup/return my redbox movies. Has a lot of traffice. Besides that just like any other Walgreens
MICHELLE C.
Place rating: 4 Fort Lauderdale, FL
Bad headache and needed some Tylenol and drinks while driving all over to go shopping. One thing I really like about this chain is they have so many locations and I so prefer them over CVS. As we were driving I spotted this location, yay. This store was very clean and organized, very easy to find what you are looking for. The most dangerous part of Walgreens is you go there for one or two items and walk out with so much more. They do a great job at cross promoting through great merchandising especially up near the checkouts. Yes, stand in line and keep grabbing, oh this is cool, oh I need that. ha ha Not really. They offer weekly sales that are such good deals. I grab a sales flyer that they have right by the front door. Alway’s worth checking out. The staff were friendly here and gave good service. Thanks for coming to my rescue!
Paula R.
Place rating: 4 Miami, FL
I am a frequent customer of Walgreens. They are totally incredible for example, i particularly like their health sections. The items that i buy every now and again are as the follows: gree tea(this combats bloating), any time of health bar u chose whatever you like :). I particularly like their friendly staff. I never have any type of issues. Thank you walgreens for providing me with all my needs see you soon.
Rafael David G.
Place rating: 1 Miami, FL
Just recently, I needed a prescription refilled at my local Walgreens store. You may or may not be aware that nowadays, when you call your local Walgreens, your call is getting routed to a call center in Orlando, Miami, or perhaps elsewhere. This call center has access to all of your prescription history. What I don’t like about this call center is that the staff there will fight tooth and nail to prevent you from speaking to a human being in the actual store that is filling your prescription. Whereas before, it would take three numbers dialed on your phone once your call was connected to get an actual live human being at the Walgreens you were calling, nowadays, you must dial no fewer than four numbers on your phone just to have a chance at reaching a human being at your local store(namely, 1, 2, 0, 3). After you’ve dutifully dialed these numbers, you may get a recording that claims that«All representatives are currently assisting other callers. Due to extremely high call volumes, your expected wait time is at least seven minutes.» This is exactly the message I got now at 3:33AM on Monday morning, March 16th, 2009(wowzers, how many people are calling this place at 3:33AM – better question, how few staff are attempting to man the phones at this time!). Once you’re fortunate enough to get a human being on the line, they will question you to try to determine why you need to talk to your store, as I mentioned previously. Sometimes I wonder if it easier to reach the President at the White House than reaching any staff member at your local Walgreens. When the staff at the call center start questioning me, I have to resort to making up some BS like, «The pharmacist at my store is working on something for me and I have to talk to her.» Finally, your call gets transferred to your actual store, and the phone will usually ring a bunch of times before any human being actually picks up. Yesterday, I was at the store picking up my prescription, and the three-person staff, which included a pharmacist, seemed quite overwhelmed. This one customer at the drive through gave up on waiting there and walked inside the store, only to wait some more. Two additional cars were at the drive-through waiting while the line inside the store just got longer and longer. Furthermore, I think it is hysterical that they have a little sign inside the store several feet away from the actual register area that says«Please wait here for patient privacy.» This sign asks that you wait, oh, about seven feet at most, from the actual counter where the«private» conversations are taking place between the patient and the pharmacy staff. Of course, in Walgreens’ fantasy world, the human ear cannot hear anything that is seven feet away or more, so conversations between patients and staff are guaranteed to be confidential! Someone at corporate needs to do a little bit more research on human hearing. The drop-off window and the consultation window are things of the past. Only one window is available, even if all you’re doing is dropping off an empty bottle of pills for a refill. You must wait for the person who has a complicated issue with their copayment, or the customer who has to ring up 10 rolls of toilet paper, before you are helped. The new Walgreens format with all their calls being directed to a call center is a bunch of BS and any day now I will transfer to a local pharmacy in the Grove. I don’t do any traveling so my drug history need not follow me around everywhere I go. The last time I called Coconut Grove Pharmacy at 3001SW27th Avenue in Coconut Grove, I was pleasantly surprised to hear an actual human being answering the phone, not a robot that forces you to press umpteen million numbers on your phone, and, should you mess up on any of the buttons that you push, some robotic bitch scolds you and tells you that you have made an improper selection and urges you to try again. Coconut Grove Pharmacy is poised to take over my business and you best believe my next refill will be filled at their location. Walgreens, I’ve had it with you!