United States Post Office

Got one of those «sorry we missed you» peach delivery slips. Followed the instructions on the slip and requested a new date delivery. Never showed up on that date. Was told by the main postal office I had to call this location to obtain my letter. After multiple days of calling their office number (305−270−2091) to no response I finally got an answer on the 11^th of 15 days I have to resolve the issue before the letter is sent back to the sender. The guy who answered basically told me that even though I followed instructions on the peach slip that those rules are never followed. When confronted about why they haven’t been picking up the phone he had no response. Pretty pitiful excuse of a postal office.

Woof. Great place to go if you want a reality check, or a refresher course on how clueless people can be. The staff is either very helpful or very rude: it’s a gamble which you’ll get. It seems that most of the customers don’t understand how mailing things works, so prepare to stand in line and watch people shout at the postal workers, each other, etc.
The good news is there’s lots of parking.

I went to have a package delivered. I requested to have it delivered via flat rate shipping, but the employee insisted that I use the box that it was already in so that I wouldn’t have to repackage it and it would only cost one more dollar. So instead of allowing me to write the label right there, she tells me to go to the back where the labels are, thus making me lose my spot and having to make the line all over again. When I finish writing the label, the line was long and I waited about 15 minutes. When I would be the next in line, a lady was allowed to skip everyone because she had been in a situation like me where she was told to go back and write the label (which to me was fair even though I didn’t recieve that same kind of treatment), but I also wouldn’t doubt it was because the male clerk that had attended her before had the hots for her. So when it was finally my turn, I got a different person that had originally attended to me and when they weighed my package, it was now 4 more dollars than if I would have chosen the flat rate shipping. The employee refused to honor the quote and told me to go to the previous employee that had quoted me. When I looked back and saw the line, I decided to just pay the difference in fear that I would be forced to make the line again. This was some pretty crappy customer service and I will never go back here again.

I find this location less congested than others, which is surprising considering it’s in Kendall. The parking tends to be easily available and I can usually get in and out in about 5 minutes. That’s really all I can ask for from the Post Office.

The lines are not to long here usually. The staff is help full and friendly. Location is clean and safe.

Maybe I was lucky but I had a great experience here. The line was short and moved quickly and the employees were friendly and helpful. I was shipping a package to London and the lady helping me explained that I could ship Express.
I’d come back here in a heartbeat. The best part is how easy parking is.

Yikes! This is one of the WORST post offices I have ever been to! The parking lot is a frickin’ mad house & the lines are slow (for service & the automated thing).
Here is the conundrum about this place… it it so bad because the people in line are idiots or because the people working are rude? FYI, if you don’t know how to use the automated thing and are not electronically inclined DO NOT USE IT! When you do this it results in a postal employee standing next the the automated thing berating EVERYONE who wants to use it (even the people who can read and follow directions).
So, this place was just an aggravating experience all around. I don’t recommend going here — unliess you like being surrounded by idiots.