Total Wine & More

The assistant manager at this particular location is very unprofessional!!! I had the same situation happen as a a previous individual Eli B. The difference with my situation is that everyone did have ID and Janell Grigsby actually told me to leave the store because I refused to let the cashier copy our ID info on a clip board.
The corporate office thinks that it is completely fine to treat customers this way. I will never spend my money at this establishment or any Total Wine again.

Large selection of beer, wine, champagne, liquor, and hard liquor.
They have almost every type of libations you can think of. Plus they have a in house wine sommelier that can help you with your wine selection. They also have a large selection of craftbeers from all over the US and other countries. You can also mix and match six packs. They also display the ratings of the bottles they sell. The selections are also endless for the hard liquor as well. They also sell gift boxes of certain bottles and wine tops and accessories. They also have a large selection of mini bottles like the ones you find in hotel mini bars and airplanes. You can also join their rewards program for free gifts and other incentives. They have plenty of parking and shop carts for larger purchases. The staff is friendly and helpful in getting that specific bottle you’re looking for.

I once heard my brother in law who resides in a centric part of Miami, «All I’m missing around here is a Total Wine» I couldn’t agree more.
Total Wine not only has almost every choice you need, but the choice you didn’t know existed. This particular branch in Pinecrest is huge, organized, has great parking, surrounded with lots of other good business (across a mall), has decent amount of registers, workers and offers tasting and classes such as:
— wine (usually $ 20)
— cognac, whiskeys (starting $ 10)
— beers (usually $ 15)
— cocktails (I have always seen these free)
Interested in a spending a good time in a class?
I have attended to a beer class once and was able to try 13 different samples of beers, got to know about the history of them and types and they inspired me to make a purchase at the end of the class. Not by pushing me, but by feeling more knowledgeable and recognized the value of some of their items including some that are not longer available.
The class setup is in a room (which you can book for your special events) we several tables. The ambient was great, all good behaving adults. They have some finger food to clean to palate and it consisted of chicken wings, chips, and more.
The instructor knew the material, taught well, had fun while doing it, kept everyone engaged and answered all questions that he came across. We were able to finish all samples that were left at the end of the class, chit chatting with them and all participants. I couldn’t have been happier spending my money for a great time. You can spend more than 10, 15 or 20 in a bar and not gain the experience you do here. I highly recommend this ! !
Lastly, I took a friend who had recently arrived to US (less than 2 months) and was he surprised. He could not believe the variety, the tall bottle beers, their alcohol level and quality of my pick for him.
Some of my favorites:
Chimay Blue
Tripel Karmeliet
Samual Adams (tetravis — purple label)
Not to mention their holiday deals. Usually great packages.

Even though I am not in the habit of asking friends family and acquaintances to take up causes, boycott, send letters to any entity, it seemed that I should share my experience this morning at Total Wine and More in Miami.
After purchasing $ 50 worth of products I asked if I could please take some boxes. The cashier politely told me that there was currently a limit of two.
When I went to take the boxes, a «manager» and I use the term generously then informed me that I could take NO boxes because they needed them at the present time. I tried to explain that I needed them to pack up the apartment of my mother who had just passed away. She replied by saying I could not take any until after the first of the year.
So, for me anyway, its goodbye Total Wine. Have a nice life.
Merry Christmas to the Ebenezer Grinch masquerading as a representative of store management. You have a lot to learn about public relations, customer service and loyalty and possibly about humanity. Have fun with that!

Come here for the weekend for the samples if you’re looking for a free buzz! We got a $ 10 off coupon in the mail so we swung by to pick up some beer and wine. There was an assistant wine maker from a Napa winery sampling some wines. I got a nice sauv blanc with a smooth, dry finish. I also sampled some prosecco, which was only $ 9.99 a bottle plus an additional 10% off, because you get a 10% off coupon every time you sample something in store. We also got a margarita mixer and some vodka, because the owner Dave’s margarita mixer, Dave himself, was there mixing up delicious cocktails. We sampled an amaretto cocktail, a cosmopolitan, and a peach fuzzy navel. Delicious! Everyone handing out samples seemed knowledgeable about the offered beverages too. There was also a table sampling Smirnoff Ice but I passed on that because I love myself. No offense, but EW.
We also picked up a mix & match 6 pack (I got a framboise lambic, a couple of different Belgian ales and witbiers I never tried before because mix & match sampler packs are a good way to try new brews w/​o committing to a whole six pack, Michael’s Genuine Home Brew because I love Chef Schwartz, and my favorite Delirium Tremens!!) as well as a 4-​pack of Duvel. With our coupons, we only paid around $ 80 for everything! We saved A LOT. Not a bad deal.
I do find that there snacks are overpriced. If you want snacks for a good price, just go to Trader Joe’s. Plenty of good snacks to pair with your beer and cocktails for your own personal happy hour at home!

Total wine aka a frat boy’s paradise is great! For the people who go to the usual hole in the wall liquor store it’s a complete game changer. You usually walk in to a regular liquor store expecting to find the same basic brands… but here, it’s like DJ Khaled is on repeat when you walk through the aisles and you see something new «anotha one». Anyway, what makes it even better is that when I’m trying to get super sauced up at party I’m attending and need a keg they’ll help me carry it out! Not to mention the fact that it’s usually cheaper than some other places. The only reason it’s not getting a 4 star is because when I take one of my underage slam pieces they won’t sell me alcohol even though I’m over 21. So that’s when I have to tell the college freshman or sophomore girl with me to wait in my jeep.

They have some ridiculous rule where I can’t buy myself alcohol (when I’m over 21) if a family member who’s accompanying me is underage. It’s the year 2015, get with the times… Terrible customer service.

Disney for adults. How can you go wrong at Total Wine? Honestly, I only shop for beer here, but they always have the brand I want. I never have an issue with parking, or waiting in line. The only ding I can come up with us that the aisle in the back for craft beer is REALLY narrow… fortunately, us beer drinkers are laid back, so we share the space. My favorite beer ever is Ballast Point Grapefruit Sculpin IPA, and this is the only place I know to get it. I also love the idea of creating your own six pack. I’ve noticed a lot of supermarkets are trying this out, as well, but their selection will never beat Total Wine’s. I’m never disappointed when I shop at Total Wine.

They are frequently out of the wines I enjoy. The staff seems to be only interested in helping with and pushing their «winery direct» products. The prices are good if the product is in stock.

Unfortunately I unintentionally erased my previous posting while responding to someone named Alexis W answering my concerns. It is understood staff have job obligations aside from helping customers… BUT those should be secondary. I felt I was disturbing the young man stocking when asking about a list I had [I needed prices and getting some of the wines]. He helped to some degree but I was uncomfortable asking for more of his time. So, doing my own searching, I did not find many of the others listed. I will try a different wine vendor
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There isn’t anything negative I can say about this place. This is the very best adult beverage store in South Florida. I know this is a huge statement but seriously, Total Wine & More does not disappoint in any way.
If there is a particular wine you’ve discovered and want to locate; you can go online, check the store and see if it’s available. You think that is a fabulous service… it sure is and their site even tells you what aisle you can find it at too. Their wine and beer selection is amazing. Prices are competitive and sometimes even a hair cheaper than other locations including local supermarkets.
Another service they provide is educational classes for nominal fees. The only one I’ve recently tried was a sparking wine course that was educational and great fun. Make sure and sign up for their emails so you don’t miss out on their class advertisements.

Best prices & biggest selection enough said. Staff is very knowledgeable. Very strict with AGE restrictions so make sure whoever goes in with you has their ID as well. I would rate it 5 stars but rarely any specials on spirits

The store is HUGE-you’re definitely going to find what you’re looking for.
It’s a good place to come when you need to buy gifts and don’t want to settle for the wine bags (or even the wine/​beer selection) they have at other grocery stores.
The reason for my lack of stars is because they were super rude. I came in with my boyfriend and at the register they told me to leave because even though I wasn’t buying the alcohol, they still needed to see my ID (which I didn’t have at the moment.) I understand that’s her job, but she could have been a lot nicer about the situation. She was even saying how she didn’t have to ring my boyfriend up, and that we were lucky to still get the alcohol.
Just looking? BRING YOUR ID. With a friend? BRING YOUR ID. ALWAYS REMEMBER TO BRING YOUR ID!
Yes, I would like some cheese with my wine. Haha.

I don’t even know where to begin. It’s the Disney Store for adults that like to drink!
I can go in there and spend an hour or so just walking around seeing what they have. There is not much they don’t have.
I like beer. So I tend to spend the bulk of my time putting together 6 packs of things I have never tried. They are arraigned by country for the most part. If German brews are your thing, they have you covered. Same for Belgium (my fav) English, American, etc…
They also have a world class section of spirits and wines. This is one of the few places that has a decent selection of Absinthe.
Speaking of classes… they offer those too. Sign up… drink up, and learn something about your libations.
The prices are easily competitive with just about any liquor store big or small.
I love this place.

What can I say? I loooove this store! I could spend hours in here looking at all the different bottles and sampling. I specially like that I can order stuff online… pay for it and pick it up at the store! Talk about convenience!

Don’t go on a cruise to buy duty-​free… Go to Total Wine!
My eyes twinkle, my smile brightens, and all of a sudden I am a good mood at Total Wine… I feel like a 5-​year old kid at Toys-​R-​Us ! Every isle is filled with a million things I want to try and buy!
The selection of wines, champagnes, rums, tequilas, beers is INCREDIBLE … It’s like the United Nations of alcohol! Varieties of different bottles from all over the world and with almost «duty free» like prices! Bottles of Veuve Clicquot for $ 40 and Moet Chandon Imperial for $ 38 are extremely well priced!
My hubby always says he wished they carried more Johnnie Walker options then their typical black, double black, gold and blue selections. He wished they had the explorer collection, more special editions lie the Johnny Walker and Sons or King Jorge’s.
The beer selection is phenomenal! I was able to find EVERY BEER I drank when I was studying abroad in Europe! All of my Belgian faves are always in stock and I love the six pack — pick any 6 beers — approach they have going on.
Total Wine is always clean and staff is always friendly! I drive 20 minutes just to come to this Total Wine! It’s «cheers“fully worth it!

Love to get my wine here. All different kinds of wines from different countries and reasonable prices. They also offer many different liquors and beers. I have yet to purchase my own beer from here but been throught the aisles many times. I get overwelmed sometimes because I want to try many different wines, but I like what I like.
They also have a little cigar area in here. Never been in it but I’ve seen the area. The people are nice here and are always willing to help. Some also suggest other wines. I will be continuing to shop here. Every day is wine day! :)

So glad that Total wine is now in
Miami Dade. This store is Huge. Great selection of liquor, beer and wines. They have a lot of gift sets, great for when you can’t find the right gift. I like that they have their wine divided by region/​country. The store is very well organized and easy to find just what your looking for. The staff is very serviceable and will assist you in locating anything you need. They have wine tastings, be sure to check their schedule. Their prices are one of the best when it comes to liquor stores. The other place with decent prices but not a large selection would be costco. However for Spanish wine I still go to best time wine with unbeatable prices and unique selection of Spanish wine.

Amazing beer and wine selection.
You will leave a happy customer since prices won’t hurt your wallet.
Staff is friendly and helpful.

Warning: my review is VERY skewed.
I have been living in California for 6 months. So when I went to my local Total Wine, I was hoping to pick up a nice selection of Florida beers — specifically Cigar City. Unfortunately, that wasn’t an option here.
California beers, they had a plenty. So if you live in Miami and are looking for Stone, Ballast Point, Coronado, and a number of others I’m used to seeing, you are in luck.
If, however, you want some Cigar City bombers… look elsewhere. They had some cans of the usual stuff. But I was hoping to load up on bombers to take back across the country. I should have stayed longer in Tampa.