Studio by Carmen Photography

This summer I had a session with Carmen. She took great pictures however, I found her to be very unprofessional. I asked her to please not post any pictures of me when I went I sent in all my information and filled out all the forms she asked me to fill out. I was very upset when I saw her use two pictures of me as a promotional advertisement on facebook and her blog. When I told her to please take it off she said that there was no way that anyone could know that was me since all you could see was my body and mouth not my entire face. I told her that already friends had asked if that picture was me. I must have a very distinct smile was her reply. I believe that if a client asked you not to use any pictures from your session you should completely respect their decision and wishes. To her credit she did remove the pictures once I did get upset and asked her to do so.

i had heard wonderful things about carmen and seen her work numerous times. i was always impressed with her talent at capturing true beauty. after my experience with her i have no clue how she is so successful.
i had bought a couptessa deal as a gift to myself for my 30^th birthday, what better way to remember myself when im old lady then to have my sassy self photographed at 30.
i contacted her to schedule my appointment and got an out of office away message. about a week later i got a reply from her that i shouldnt have waited so long to book my appointment as she had no sessions left before the expiration date of the couptessa deal.
i went back and forth with her stating that one month prior to expiration was by no means «last minute». i was calling to book my appointment before expiration and that is what counted, if she could schedule me after expiration as a ‘courtesy’ since i did contact her with a month advance notice.
she said no.
(please note every other company i have ever dealt with using couptessa, groupon, living social, etc, always honors the deals as long as you book/​redeeem by expiration even if appointment is after)
i then asked her if she could send me her regular package rates and if she would credit me the couptessa deal and i would pay the difference of her regular rates. she said no.
it was clear to me at this point that she was totally uninterested in giving good customer service.
i was then left to deal with couptessa to try and get a refund. initially they wanted to offer me «store credit» i refused and asked for a full refund to my amex card. they were upset that she handled the situation this way and gave me a full refund as requested.
lesson learned on all ends, everything that glitters isn’t gold.

Carmen is amazing! I did my boudoir pics and my wedding with her. She is a sweetheart, a pleasure to work with, and so talented. I love my pics, they are exactly what I wanted. She has such an eye for awesome moments — my favorite wedding pics are those that aren’t posed, and she captures many moments on film I would’nt have if it wasn’t for her. She sat with me before the wedding and really talked about what I wanted (and who I didn’t want) in my pics. For my boudoir pics I was very nervous but she is so friendly and funny that she made the experience very comfortable and easy. She is SO talented… this review doesn’t do her justice.

I can’t believe I am the first person to write a review on Carmen!!! I highly recommend her services. I did Boudoir pics and an family session with my husband and words can explain how happy I was with the results. She is sooo nice and very professional. Some of my friends have used her for engagement and weddings and they have the same exact comments on her service. She is always booked so you need to reach out to her in advance but she really always makes an effort to accommodate you. She also recommended the best make up artist ever, which I have used for every special event (
). The only downside is that you will have to wait about 4 – 6 weeks to see your pictures but it is so worth the wait!!!