I like to shop at this Ralf Lauren store. They always seem to have something on sale. Maybe it’s the times I choose to go. Today there were a couple shirts for kids size 12 – 16 I picked up ranging from just under $ 5 to under $ 7. They looked just like the regular priced shirts, just in some way an older style on clearance maybe? Also picked up two pull over winter fair isle style sweaters for about $ 15 each. I spent about $ 57 and picked up about 7 tops. That’s not bad at all. The daughters golf so, the general dress code which may or may not be enforced for golf is a collared pull over shirt and slacks or shorts that aren’t made of jean material. There are clothes there that meet that criteria very well and while golf clothes for a shirt can be $ 60-$ 100, I spent around an average of $ 6 per top on sale. The slacks were not on sale at a steep enough price for me to pick up. There were some shorts there for about $ 22 on sale but I’m going to wait and see if they turn up on sale at a similar $ 5-$ 7 discounted price. The customer service is always very good. As usual a sales person handed me a bag to put the items I was buying in so I wouldn’t have to carry an armful of clothes. A small cart would be nice but the bag is sufficient. The only thing I can think of that they might need other than carts is a price checking scanner so customers can check prices without going through the cashier line. That might save them some wait time at the cashier line. I don’t mind the line at the cashier line because I know I’m getting some pretty good deals.
Daniel B.
Place rating: 2 Atlanta, GA
This particular Polo Factory Outlet is super busy. I visit this store inside Dolphin Mall about once per year and it’s always a madhouse. I’ve seen people buy cartloads of Polo merchandise at this store, presumably to sell off elsewhere. Nino R. made a great point in his review. The main purpose of the employees here is to fold clothes because there is such a high volume of customers coming through this store, that the employees are almost constantly folding and re-folding clothes. I’ve had mixed experiences with the staff here. A lot of them seem like high schoolers who couldn’t care less. For example, last week, I wanted to go into one of the fitting rooms. Inside the fitting room area, two employees ignored me and were chatting quite a bit. A manager-looking type came out from the back, saw what was going on, looked at one of the employees and said, «[Insert associate name here], why don’t you help this customer into one of the fitting rooms?» By his tone, I could tell he was not happy with them. In general, it feels like a bunch of kids are running the place. Combined with busy crowds, it feels chaotic in here. That said, some good deals can be had, especially on the classic Polo shirts. They had a Thanksgiving sale last week where everything in-store was 30% off. I received a postcard in the mail that gave me an additional 10% discount on top of that. I stopped in and grabbed a long sleeve shirt for only $ 15.
Nino R.
Place rating: 2 Hackensack, NJ
The best time to shop here is in afternoon during the week. At that time, most of the clothes won’t be in disarray and you’ll be able to sift through items with ease. If you come here at night or during the weekend, then bring your shovel and flashlight, because you’ll be digging and digging. I’m not sure that the purpose of the associate are here other than folding. You can’t expect them to do much else. There are mountains of unfolded clothes on almost every table. It’s a debacle. I would never work in a place like this, even if I received a 60% on items. Because even if you fold every article in your section, it will be in complete disarray within two hours. The foot traffic this store sees is as much as the anchor stores. People really love their Polo in Miami. You couldn’t pay me enough…
Missus F.
Place rating: 4 Miami, FL
Terrific selection — too bad its in Dolphin Mall(parking, crowds and screaming children) People who work there are helpful — but the sheer volume of customers is overwhelming and the wait in line makes me drop my selections and leave.
Pete O.
Place rating: 4 Miami, FL
Went a little polo crazy. I just started to wear lots of polo and collar shirts so where better to buy a polo then Ralph Lauren? I came in during a sale where everything was up to 75% off grabbed about 10 shirts and ended up spending a little over $ 200.00. I definitely will come back here or Tommy Hilfiger for polos they have the best comfort and style.