NY Bagels and Deli

This place gets undeserved bad reviews. Staff is very friendly. Delivery is always prompt. The menu is large so everyone can find something.
Wings might be the best in town with Tobacco Road closed.
Veggie Pizza is amazing.
I love several of their sandwiches.
Salads are huge and loaded with toppings and meat.
BUT the eggs SUCK. They are microwaved and have no salt, pepper or flavor. They really need to work on this as a mainly breakfast spot.

Good bagels and breakfast sandwiches. Probably as close taste wise as what you would get in brooklyn. Not the same, but close.

I love this place and I order breakfast here at least once a week. I will always get the food delivered and food is always hot or at least warm. I don’t know if they changed the guy in the kitchen or what, but my bagel bacon egg and cheese SUCKED! I always get the same sandwich and always order the same thing, but today my sandwich was cold, cheese was cold, they put a little piece of scramble eggs. Come on guys keep up with the service!!!

Not sure why this place only has 2 stars — their food is really fresh, they have a lot of variety, bagels are homemade and delicious as well as their spreads, and the customer service is always friendly.
Would definitely recommend for a good, quick breakfast or lunch!

Only giving one star because I can’t give less. Have ordered from this location many times without a problem. Today they were over 45 minutes late and when I called to check up on my order I was hung up on. Called back to talk to the manager and given the run around/​fake names/​and not told when manager would be ending his shift. Person answering the phone should be fired! Once the order arrived it was all wrong and cold. Never ordering again!

Ordered delivery and came very fast ! Had the salmon and cream cheese bagel and it was amazing, coffee was great as well. Price was decent.

Unfortunately we had the worst experience ordering from here. We ordered our food 2 hours ago and it still hasn’t even showed up! We called the restaurant multiple times and were told, your food is out for delivery. Well… we live one mile away, so not sure where your deliver guy is! The restaurant was apologetic and offered us 10% off on our next purchase. To bad we won’t ever be ordering from you again. Thankfully Grubhub has amazing service and helped us cancel with a full refund.

I used to come to this place a lot years ago and the sandwiches were PACKED with yumminess! Just got the French breakfast sandwich like I used to and it was a sorry excuse for a breakfast sandwich… Barely any egg and cheese. I think it had two slices of mushroom in it. Will not be coming back here again. The only reason I give this place two stars is because the service was fast and the carrot juice (standard carrot juice) was good but I can get that carrot juice anywhere… No need to go through the trouble of weaving my way through the strange streets of Brickell, including the annoying one way streets for this place.

If I could give them no star at all, I would. HORRIBLE! They were over an hour late for the delivery, the STAFF is EXTREMELY rude, the food is DISGUSTING, I will never order from them again.

I haven’t been on Unilocal for over a year but I thought it appropriate to break my hiatus for this place. I ordered a salmon bagel with cream cheese for myself and eggs and ham for a coworker. First, it took almost an hour for the food to arrive. They are only a couple of blocks from my place of employment. Additionally, I ordered breakfast at a non-​peak time.
Fast forward to finally receiving my breakfast, the delivery person gave me 2 bags and scurried off. I realized a couple minutes later that she gave me my order and someone else’s lunch order. Not having the time to run after her I placed the extra order in the fridge figuring she would come back to get it. I went to eat my salmon bagel. As I opened the container, multiple nats (small flies) flew out. And it looked as if the food had been sitting for that whole hour. The bagel was clearly not fresh. And the salmon was subpar. I was disgusted but I was so hungry by that point that I just ate it.
Fast forward another 30 minutes, the delivery person rushed into the office to get the lost order that I placed in the fridge. I’m not going to lie, after the first 10 minutes I assumed I had free lunch. Having placed the food in the fridge I realized it was an egg salad sandwich but the juices of the egg salad had spilled out. It was clear they didn’t keep it refrigerated as it should have been. But they sure did come back to deliver that stale meal. I actually felt bad for the customer who ordered that meal. Please take heed and order from another facility.

Great deli food in downtown Miami. Customer service was good and my bagel and lox was delicious. Free Wi-​Fi is also very convenient. Everything on the menu looked delicious, so I will definitely be back.

This review is for the customer service and smoothies only.
I’ve only had the Mango Coconut smoothie and let me tell you it is hands down one of the most delicious things I’ve ever had! It is definitely very sweet, so take that as you will, but dairy free and definitely fresh! Coconut cream is pretty heavy, and the small size is pretty large. The customer service is incredibly kind, as well.
One star taken off due to the fact that it is over priced (but I do understand it has to do with location, as well), and orders do take some time to make. Kind of random, but the cups that they use are Styrofoam? Not a deal breaker, just not something I’d expect.
Can’t wait to be back to try some other items — esp the smoothies!

Order from here a few times a week and the service is always great. Never has a messed up order! Love the smoothies you can add protein now and there’s every type of bagel imagine able. Besides the delivery service being super fast and convenient. Dining in is also nice, the workers are very polite & accommodating. Highly recommended place, even for lunch!

I came to NY Bagels upon recommendation. I called ahead, hoping I would receive my bagels in a more timely fashion. This was false. When I got there, approximately 10 minutes later, my two bagels were not ready. And, I must emphasize I did not have a very complicated order. Also, when I got there there was a crying toddler girl in the arms of the cashier.
Additionally, it was frustrating that NY Bagels does not serve eggs any style, they only serve scrambled eggs. I asked if this was because they use fake eggs and they said no. This still sounds a little sketchy to me. So, instead of my usual order I got a multi berry bagel with strawberry cream cheese and a side of lox. The bagel was sweet, fluffy and delicious.
But, the lox is not under a clear counter, like the way most Delis present it. The cream cheese selections were not on display either, which I didn’t like.
Overall, the bagel was as good as real New York bagel. But, I would only come again for a simple bagel order, not if I want a real breakfast meal.

Great location but I couldn’t have a smoothie because it’s all in Styrofoam Cups. I’m shocked for being in a Brickell location they still use Styrofoam. Also someone in front of me asked if they had recycling for her water bottle and they said no. If they were to be more sustainable and have healthier products to put their healthier foods into then I’d try them but I won’t go back until then.

When the first greeting you receive as you walk thru the door is «what do you need?» You get one star. The saddest part is that wasn’t the most inappropriate or unprofessional part of my experience. There was a ghetto chick yelling in Ebonics at a co worker in her shower cap and the guy who checked me out said «what you have boss?» Am I in Brickell or the hood? I’m not hard to please but cmon at the very least in this neighborhood you expect at least McDonald’s level customer service.
** update ** to make matters worse I open my bagel. My egg and cheese bagel to find bacon. I’m a vegetarian. Total fail.

I go here a lot as it is across the street. The coffee is good the food and bagels are pretty average. They have a definite New York attitude

I come here a few times a week to buy coffee and do some work on my laptop. You order at the counter, and wait for them to call out your food. They serve coffee, expresso beverages, bagels, sandwiches, salads, and snack foods. I’ve had their breakfast bagel sandwich and a bagel with cream cheese, but I was not thrilled with the quality. The coffee, however, is excellent and it cost about $ 2.25 for a medium. When you order they give you a cup and you can choose from one of three or four different flavors. I know some people are not a fan of flavored coffee, so they have an unflavored medium roast as well. I like the hazelnut or vanilla nut coffee.
This is a good place to study because the inside is quiet and peaceful, and they don’t mind you doing work here — although I have noticed not a lot of people study here. They also have outdoor seating, so sometimes I bring my dog. It’s good people watching from these seats because Brickell people interesting to see.

DO NOT EAT HERE. DO NOT EAT HERE. DO NOT EAT HERE. DO NOT EAT HERE. DO NOT EAT HERE. DO NOT EAT HERE. DO NOT EAT HERE. DO NOT EAT HERE. DO NOT EAT HERE.
Work in downtown and ordered from here thinking this place was another location for the NY Bagels and Deli in North Beach. I realized it wasn’t affiliated after looking at the menu but took a gamble anyway.
Worst decision ever.
I ordered at 11:45 am… 1:00 pm and the food still had not arrived. I called the place and asked if the food was going to be coming anytime soon and they said «the driver is on HIS way.» 1:35 pm and still the food had not arrived. It takes over 30 MINUTES to drive 3 miles? You’ve gotta be shitting me.
I call the place again and the guy gives me the most disgusting attitude, I told him I don’t want the food anymore and would like my money back. He says «Fine, we’ll eat your food over here anyway» and hangs up on me.
Five minutes later the delivery guy arrives and says he got lost. The food is relatively warm, so I turn the other cheek and just give the delivery guy the money; it’s not his fault the guy from the deli is a f**king miserable prick.
I ordered a Reuben and naturally the bread was soggy, and the corned beef was like rubber. My friend ordered a Philly and a pizza. The steak was worse quality than a gas station Pan con Bistec, and the pizza was hard as cardboard, rendering it inedible. We tried to give it to some pigeons close by and not even they would eat it!
Now that I think of it I actually feel a little sick after eating the chewable parts of that Reuben.
BY FAR THE WORST FOOD EXPERIENCE I HAVE EVER HAD IN MY LIFE.
DO NOT EAT HERE. DO NOT EAT HERE. DO NOT EAT HERE. DO NOT EAT HERE. DO NOT EAT HERE. DO NOT EAT HERE. DO NOT EAT HERE. DO NOT EAT HERE. DO NOT EAT HERE. DO NOT EAT HERE. DO NOT EAT HERE. DO NOT EAT HERE. DO NOT EAT HERE. DO NOT EAT HERE. DO NOT EAT HERE. DO NOT EAT HERE. DO NOT EAT HERE. DO NOT EAT HERE. DO NOT EAT HERE. DO NOT EAT HERE. DO NOT EAT HERE.

I rarely, almost never have to throw out the entire item I order without even making a dent, but from this place, I had to do just that.
I ordered a tuna wrap with cole slaw, and after taking my first bite, the after taste was so disturbing (a mix of chemicals and just something completely other than tuna or cole slaw), that I literally just threw away $ 10.
As a previous resident of NYC, where bagel shops and deli’s are on every corner, I expect a certain standard of taste when it comes to the basic preparation of tuna. I was incredibly disappointed with what was delivered to me, and hope that this was a one-​off error, or maybe they just don’t know how to make a tuna wrap.
I would recommend only ordering the basic bagel or egg sandwich from this place, because you may not be too happy with what you get if you try and get fancy.