Divine Delicacies Custom Cakes

STAY AWAY FROM THIS PLACE! Unfortunately I didn’t take the time before to look at all the Google and Unilocal reviews where other people had similar situations. They are rude and unprofessional specially the blonde girl I think she’s the owners daughter. She is arrogant and disrespectful! I went to pick up and a cake which was an hour and a half late and when I expressed my disappointment with the service the blonde girl went crazy and took the cake that I had already pay for in full away and told me she was not going to give me the cake! To make a long story short I had to call the police because they denied me the cake and did not want to give me a refund! Stay away!

Went here for wedding cake tasting because they were a vendor option from our venue. It was a very sub-​par experience overall. They try to impress you by displaying the athletes and B-​list celebs who have eaten their cakes bc an assistant’s assistant’s cousin’s friend went to their shop and ordered a cake from them for said Celeb’s random party. Awesome… a celeb posed for a pic with your cake. Congrats! If you’re a person who is usually impressed with petrified rock museums and tours of glue factories then you are going to be a person likely to have a purchasing decision swayed by the 1977 glass display case with these pictures.
I do have to say, the flavor of their cakes were pretty good, but that doesn’t win you business on its own these days. The staff at the shop are clearly a group of people who have been inconvenienced by your patronage to their shop. You’ve interrupted their group texting emoji convo that they have going and their online shopping binge for their Saturday night FIU theme party. I asked one of the girls at the front if I could use the restroom. She responded, «we don’t have restrooms.» OH REALLY? So let’s get this straight… you have tables and chairs set up, and you serve food, but no restroom? That smells like a RESTAURANT CODE VIOLATION. If a city official from Miami-​Dade County is reading this, please look into this violation. Whatever, no need to make a scene. Ranting on Unilocal is good enough.
We tasted the cakes and like I said earlier, they were pretty good, but they became less good when the girl who we were working with informed us that choosing ANY flavor other than vanilla would be $ 1 upcharge per person (this is not industry standard, btw). Conveniently she didn’t tell us this until AFTER we had made our flavor selections online after booking our appointment, driving all the way out to the boondocks, tasting all the flavors, and selecting the cake she informed us was within our package with the hotel. Nevertheless, we just told the girl to price it out for us so we could just take it back to our catering manager at our venue and let them know about the shady business practices happening at this place. The current star ratings say all you need to know.

If I could give zero stars, I would. Unless you’re a member from the Miami Heat or spend your Saturday nights with Pitbull, don’t even bother ordering from this place. Don’t waste your money on people who give you what they want and not what you order.

Delicious cake! Ordered a custom cake & smash cake for my son’s first birthday. The service was great and I thought the cake was AMAZING! Scheduled delivery and they were 15 min early! Couldn’t of asked for better service. Will def use again!

I have bought many custom cakes at Divine for many years and I am always satisfied with there delicious cakes and great work they do with what I want! When ever I need a cake for any occasion I will always start with divine.

Unless you’re famous or a member of the Miami Heat don’t bother ordering anything here cause they don’t care if your order is done correctly or not. I ordered a cake for my daughters 21 bday and it wasn’t ready when I came back the fondant was cracked — the owner told me they couldn’t fix it cause they where working in a cake for one of the Heat Players son — and they needed to finish it. WTF ! I had already paid for the cake so I was stuck — NEVER AGAIN…

My boyfriend brought me a birthday cake here he ordered me a gourmet strawberry shortcake cake. The whipped buttercream is to die for. The cake itself is very dense. I was surprised by so many negative reviews but I think most people are so used to box cake mixes and public cakes that are «super moist» and crumble when you try to eat it. Especially when building massive cakes like these people do, you need a sturdy cake that can support several heavy layers of frosting, fillings and fondant. All in all to each his own. I love this cake I actually get disappointed when I’m full because I don’t want to stop eating such deliciousness.

I purchased two cakes from divine delicacies and unfortunately was very dissatisfied with both cakes. The first cake was a cake for my sons birthday and the presentation of the cake was so off from what I had requested and envisioned that I wanted to cry out of frustration but it was too late to fix it as we were on our way to the party. The second cake was for my mothers wedding and when the cake arrived the color scheme was totally off. It is as supposed to have a brown fondant ribbon cascading down the tiers and it was peach instead. After these two incidents we called and were treated so poorly and nothing was offered to do to correct the situation or to try to at least apologize. They almost treated us like it was our fault. Very unfortunate especially when these were supposed to be very happy moments!

Stay away from these people!!! I ordered a cake from these people and not only did it arrive super late (long after the party had started), but also arrived broken and melted. When it came time to eat the cake it was terrible, I could’ve gotten a better tasting cake from Publix (yes it was that bad). Yes their cake samples are great, but it tastes nothing like that when they actually make your cake. In addition, one of my family members ordered a cake for a gender reveal party from this business and the same thing happened. Once I heard them complaining about how bad the cake came out I asked if they ordered from divine delicacies and we then started having a long conversation about their terrible service and outcome with cakes! Don’t let their samples and celebrity cakes fool you, THESE PEOPLE DON’T KNOW HOW TO MAKE CAKES PROPERLY!!!

This is the worst bakery ever… I paid $ 260 for Frozen cake push pops. The girl that took my order was so nice and answered all my questions. Once they got my money, the customer service went to hell. They promised to ship them over night and charged me $ 30 for shipping. Well, the CAKE pops were sent 2 day mail through the USPS and it was not even guaranteed. Needless to say I did not get the cake on the second day so it was sitting on a hot truck in FL for 3 days. I finally got the package and the cake pops were ruined. I have been trying to get a refund since last week and it has been a nightmare. The girls that answer the phone are the most rude people in the world. The put you on hold and hang up on you. I have been told that the owner will call me back everyday but have yet to receive a phone call. The person I’m mad at the most is myself because I didn’t check the reviews until after I purchased from them. This company lost their BBB accreditation and have received numerous bad reviews. What was I thinking. Today was my last day of playing nice, I’m going to take them to court. PLEASE DO NOT PURCHASE ANYTHING FROM THESES LOSERS !!!

If you want to deal with awful service on your wedding day, look no further.
We ordered a very simple WHITE wedding cake for 10am delivery. These people showed up at 1:00pm with a blue cake… a BLUE cake! Our florist barely had time to place the flowers on our cake before the reception started. It was an embarrassment to have such a tacky looking cake on our special day. Thanks Divine Delicacies!

Divine delicacies has done it again. I got a vanilla rum birthday cake for my niece and it was beautiful and delicious! Best cakes in Miami.

Disappointed. .very poor workmanship. No attention to detail. I’ve seen better work come out of the kitchen of people that makes cake from home! I was willing to pay what i did because i expected quality work! Don’t buy into the hype.

The worst experience ever. The people that work there including the owner no education or customer service. They made me the wrong cake design when I emailed them a picture. Told me I needed proof, if your not famous they’ll ruin your cake or won’t talk to you. The cake didn’t even taste good. I ordered red velvet and paid 7.50 extra for it. Publix red velet taste better.

We ordered a cake for a christening and although it was promised at 11:30
am the cake did not arrive until 2 pm once the party was well underway. The owner and manager were nowhere to be found and they didn’t even want to issue any type of credit or refund. All in all though the cake was good we will never order from them
again.

I will never order from them again! My son was allergic to the cake he sampled and not even 1 hour after order was placed we asked if we could cancel and they refused. They only give a credit… What’s a credit to a place where my son can’t enjoy. Ridiculous since the order was not going to be made anytime soon.

More hype then quality. The cake was edible but I expected more honestly. nothing to brag about. I feel horrible that I cheated on my cake lady to try this bakery because of the hype.

Apparently you have to have Celebrity Status to get a nice & decent cake. We ordered an 80’s cake with a Rubic Cube on the top & that’s the last thing it looked like! Instead of 3 columns & 3 rows, they did 4 columns & 2 rows… The cassette tape was round at the edges… Nothing what I expected! Mind you I even printed out 2 pictures & gave it to them.
Quality of this place has gone down

Omfg!!! People, PLEASE, PLEASE avoid this place for your cakes at ALL cost!
I purchased a cake from here to try a different place other than Edda’s for my daughters bday… BIG MISTAKE!!! The cake was sooo awful! Everybody and I mean EVERYONE threw their cake in the garbage! I was so embarrassed for my daughter and so was my daughter because she’s only 12!
Everyone even the adults had something negative to say from it taste like eggs to its just bland! Even the design was awful with the banner falling over and one of the squares overlapping and not evenly aligned.
This place is all hype trust me. I guess because they have half of the Heat team wives or whatever ordering from them they think they’re hot *ish! Smh. GO somewhere else for your designed, delicious cakes! Trust me!

Wow! What a nice surprise! Looked them up online and they completely saved my night! I needed a huge cake delivered to a club within 2 hours of my call and they made it happen in a NY minute! Very impressive for Miami. Not only delivery was right on time even in extreme rush, but the cake was gorgeous and very yummy! I got a lot of compliments! Tks guys!