Service very slow, server had no emotion just a dry hi, drink were good and food ok but restaurant was dirty
Jr S.
Place rating: 1 Miami, FL
Scary. If u go there bring ur gun. Nuf said. Horrible fear for your life. Other than that a great dinning experience sic. Welcome to the GHETTO everyone
Charelle B.
Place rating: 2 Miami, FL
The waitress was on vacation the whole time she would disappear for extended periods of time leaving us with no refills and the restaurant wasn’t even packed when my family and I got there. However the food was memorable but I expected that since I LOVE the Chicken Cajun Pasta. I usually get the same entrée most of the time when I go done here. It was HOT and moist and quite delicious the garlic toast was just crisp enough but not tooth breaking or crusty. We simply wanted to go celebrate and eat after my nephew dedication last Sunday I wish service had been as delightful as my dish though I want crazy about the appetizer and how come the spinach and artichoke has been completely removed from the menu that used to be my absolute favorite must have COMEONPEOPLE lol.
Patricks P.
Place rating: 1 Miami Gardens, FL
The people is nice but the food was cold .I saw people sending there food back and I still gave them the benefit of the doubt the food was cold and terrible I will never visit that place again
Verdine L.
Place rating: 5 Miami, FL
Great experience. Camryn was our waitress and she was friendly and attentive. The food was good and i honestly don’t have any complaints.
Crystal L.
Place rating: 1 Hialeah, FL
I just find it pretty funny that I call Chilis at 1130 and they tell me i can’t order Togo when they close at 12.
Myrick M.
Place rating: 1 North Bay Village, FL
Hands down, the worst experience I have ever had at a restaurant. EVER. They could have shit in my food and I would have had a better experience. I should have listened to all the warning signs not to come here but my gf was so persistent on eating Chilis that we decided to go to the closest one. Where do I begin, first we waited 30 minutes to be seated, which was expected in a weekend. Once we sat down, our waiter did not arrive to our table for a little over 20 minutes. Following those 20 minutes, the waiter did not bring my drink(and there were three of us) for about another 20 minutes, which he spilled in my brand new pair of Air Yeezys. That alone was enough to piss me off. My sons food arrived first, 40 minutes later, our food arrives. And if u know kids after they are done eating, they get restless. When I get my food, half of what I ordered was missing. The waiter tells me «they ran out of egg rolls when I went to grab ur food.» Why wasn’t I informed about this so I could make a decision on whether I still wanted it or not? My food came with 2 sliders, the guy put both sliders on a regular burger bun and tells me that they ran out of mini burger buns. Wtf. Again, why wasn’t I informed? Btw, I’m still sitting in the restaurant and I have an empty drink that has never been refilled. Worse experience ever. Avoid this restaurant at all cost. If reviews had negative stars, I would give this restaurant –100 stars.
Rosy T.
Place rating: 1 Miami, FL
Wow! I can’t believe that I waited 5 minutes to get a table just so that the entire wait staff can ignore me. They all just walked by us for 15 minutes avoiding our eye contact. No one to take our drink orders, no water, no acknowledgment, its as if we where not even siting there. The server taking care of the table in front of us was way to busy talking about how over whelmed with tables he was and how upset he was about that to the very table he was taking care of. All other servers seem to be having a terrible time at work as well because they all had a terrible attitude. So I found the host and let her know we where going. I am always so taken back when I get bad service. I get awesome service 99% of the time. So now I am at the Aventura Chiles waiting to eat and drinking my sad experience away.
Stephanie V.
Place rating: 5 Hoffman Estates, IL
It was fairly packs but not too packed. Seated right away. Nice people. Very loud though. The music was also super loud. Clean and good food.
Cindy B.
Place rating: 1 Miami, FL
Still sitting worst service I have ever had sat 10 minutes before someone came to my table then our server took our drink order and food at the same time still don’t know her name never came to check on me and my family I would never come back and wound not recommend anyone to come here it is now 7:4111÷11÷15
Melanie B.
Place rating: 2 Oakland Park, FL
Worst service on a Friday night ! I was sitting down waiting for 20 mins, I asked a waiter to take my order! He told me «I’m not you’re waiter» not even a sorry I’ll get him. Not coming again!
Rick V.
Place rating: 2 Miami, FL
I like a server to take care of me, not a computer. You get seated and a «server?» brings you a little computer to place your order on. I tell him«I don’t want to use that. I want you to take care of us». He says OK and I think I am going to get the good service I am used to at Chili’s. After too long, he returns and takes our orders. Drinks come out in good time but not the meals. Finally, my wife’s hamburger comes out but 5 minutes before my enchiladas(not good). The food is just OK but the service sucks. Had to flag down a guy to get refills. Having the little computers probably allows Chili’s to cut back on servers. When I go to a «sit down» restaurant, I want to be taken care of by «my server». Not just a delivery person.
Nachi D.
Place rating: 1 Miami, FL
The place is awful… quick review: –brought an allergen in meal despite the clear, specific request not to include it… sadly the manager was the one who made the mistake –waitress apologized… nothing but questions from the manager… event when the affected patron left to hunt down Benadryl to calm the reaction to their mistake –my medium rare sirloin was purple… RAW and chewy… manager comped it… but charged for the rest of the meal Never…going…back
Belinda B.
Place rating: 1 Miami, FL
Co-workers suggested this spot; we are new to neighborhood, so I took a chance. I gambled and lost! First issue, asked for the new Fresco salad, waitress brought me the house salad with two side dressings. House salad looked tasty, I accepted it — sometimes things happen. Entrée order — chicken tacos«Miss, please, do not place avocados on the tacos. I am allergic to tacos.» Order of tacos placed on my table, server says«Taco — no avocado.» Took one bite, right into an avocado. Allergic reaction begins, as well, as some strange human reactions from manager and waitress that do not represent proper service etiquette or manager responsibility. I don’t know what happened next because I had to run out of restaurant to the nearby CVS to avoid a significant allergic reaction. My entire day was ruined as I attempted to control the itching and queasiness of my belly. Finally, my body rejected the entire lunch and I was left to drink benedryl and drink black tea all day. I gambled and I LOST.
Jenny G.
Place rating: 1 Miami, FL
They do not provide the free chips and salsa. And we ordered the trio fajita for 2 people and got 3 fajitas and 1 mini scoop of sour cream, guacamole, and tomato(more like for 1 person). We will not be coming back to chilis
J. D.
Place rating: 2 Miami, FL
We got to the restaurant at 8:05pm we didn’t get our food until 9:03. They were extremely under staff and the host said«it’ll be a 15 minute wait» that turned into 30 mins. No utensils on the table and the food was salty.
Sonia P.
Place rating: 2 Miami Gardens, FL
The food was not bad at all. I actually enjoyed the food when it came out. I ordered one of my favorite dishes… yes, the Fajitas. The flavor was good and the food was great. The only reason I have to give this restaurant two stars instead of three is because the waitresses that we had(as sweet as they were) kept forgetting the drinks. It took the first waitress awhile to bring out the initial order of drinks. She took the order and then started talking to other waitresses. I even noticed that she pulled out her cell phone and started talking on the phone. I eventually asked the manager to bring a cup of water for my five year old. He brought it right away. Our drinks came out after that. By the time we were about ½ way done with our meal another waitress took over our table because the first waitress had to go home. She asked could she refill our drinks. She took my cup and totally forgot to come back with it. She also started socializing with other waiters/waitresses. So… as good as the food was, I have to give two stars because socializing interfered with quality service.
Tammy F.
Place rating: 5 Miami, FL
Okaaaaaaay! So, I went to chili’s last night. I was having such an awesome time, I didn’t write a review. Well here goes… It was rather crowded at the bar, but a good kind of crowded. I always go with a group of people I know from Facebook and we always turn the place out. The bartenders know us and the waitresses are very attentive to us as well. For a crowded place(due to the sports games), it didn’t even take an unusually long time to get our drinks and food. They even separated the tab for us. Unlike a lot of other restaurants that doesn’t like to separate the bill when there’s a large party. The vibe was nice, the food was fresh and CORRECT as we ordered, and my favorite team won the game. What more could you ask for?! The restroom was pretty clean and the manager even came over to check on us. Made us feel important lol. Awesome spot for a weekday or weekend. Very laid back! I love it.
Zainab O.
Place rating: 2 Hollywood, FL
I will give this place 2 stars because of the amazing waiter I had but other than him this place fails to impress. My plates for my main course and dessert were filthy. I mean, you could see the grime and filth around the plate. It looks as if it was dipped in hot water and wiped with no soap. The ribs were not good at all. I’m not a chef and I could probably cook better ribs with my eyes closed. The sauce on the ribs tasted like sweet ketchup. I will not be back to this location in Miami Gardens. The Chillis by my house in miramar is 10 times better. Service A+ Food D– the guacamole withy appetizer was good. That’s about it.
Sergio F.
Place rating: 2 Miami, FL
Not sure how Chipotle Chicken Crispers sounds like Chipotle Chicken Pizza, but anyway, I’m not complaining about the food. It was decent bar food. It filled my belly, and the BBQ sauce for the fries was nicely smoky. My complaint is related to the service. In addition to the food order mix up need above, my delayed soda refill was regular iced tea instead of the blackberry iced tea that I asked for. Also, the restaurant didn’t seem that packed when my friend and I were there yet our order appeared to take awhile. Is chili’s taking part in the slow food movement?