Sephora

Sephora is, by far, the best make up store around. They offer all your make up needs, and many popular brands. Every time I have visited the location on Collins, I have been happy with my experience. I love going into Sephora and greeting all the employees and feeling happy about my future purchases. The only draw back to this location is that it is located on Collins and parking can be hard to find. On occasion I’ve had to jump off quickly, and have someone stay in the car while I do my shopping. Besides that, the location is easy to get to for us Miami Beachers. Sephora has a plethora of items available for purchase, but here are some of my favorites:
Buxom Lip Polish in Dolly: This is a favorite for Sephora goers. It’s a nice nude shade of lip gloss that goes with most outfits.
NARS Creamy Concealer in Vanilla: This is my go to under eye concealer. It helps me look like I actually had a good nights rest.
Stila Stay All Day Eye Liner in Black: Whenever I want to go above and beyond with my makeup, I put on my Stila eye liner. It goes on smooth and stays on all night.
Smashbox Iconic Photo Finish Primer: I don’t put on my make up without putting on this primer first. It keeps my makeup looking great and intact the whole day.
Kat Von D Everlasting Liquid Lipstick in Bauhau5. I have been searching for a nice hot pink lipstick, and I finally found one in Kat Von D’s Bauhau5. This lipstick stays on most of the day and looks amazing.
There are so many more amazing products at Sephora, but naming them all would take too much time. Without a doubt, Sephora is one of the best, if not the best, place to get make up and make up advice.

This sephora was really clean and neat. Everything was in ordered. It helps mento find stuffs quickly. The employees worked there were so helpful. They were so nice and friendly. I have been here twice. Both times were so happy with this store. Happy time in Miami beach and shopping a little bit for my make up. Good place to go shopping for make up products. High recommended

I am a longtime and loyal Sephora customer, and I always make a point of visiting the local stores when I travel. (My boys are used to it, and are very patient and often helpful.) On my recent trip to southern Florida, I managed to stop by four different Sephoras. Since they all carry slightly different lines, I was able to see products that are not carried in my home store. For example, the Miami Beach store carries the Armani foundation which their website says is only available online.
Usually, Sephora SA greet you when you walk in the store, often offering multiple times to help. Since we were there on a Monday morning, there were few customers, but the vibe was hostile and we were ignored. At aforementioned Armani area, an SA on her headset not only ignored us but blocked my way.
I don’t know if they have management issues at this store but unless you have to see the Armani and your store doesn’t carry it, don’t bother with this one.

I Went today to get a Dior foundation and Vannie helped me. She tried it in my skin and made to me a little make up. She gave me advices about the products and how make a better make up by myself. Finally I got more products. Then Maria, the cashier was super nice. I recommend this stores 100%!! Thank you Vannie and Maria!

Excellence. A smaller Sephora than the Aventura location, but better customer service. I wandered quite aimlessly at the other location looking for a particular lipgloss in a particular shade. Felt lost in a maze, with all of the employees passing me by. I finally found the tester for the product I was searching for only to be told that they were out of stock. I asked them to call over to another location, (Miami Beach location) to ask if they had it in stock. They found the product there and held it for me. I made my way there and found this Miami Beach location to be more compact yet easier to navigate. The Sephora employee at the register was holding the product for me, and found it immediately. She then assisted me in locating and deciding on the correct shade of two other lip products. A friendly, fruitful experience in all. Happy!

After you weave your way in here, this is beauty heaven for women. being a New yorker, sephora is one of my go-​to places out of NYC. They are professional, the customer attendants are knowledgable and unless you go on rush hour they will spen a long time helping you.

Talk about horrible customer service. I could hardly get anyone to help me, not even greet me at the door. So standoffish and short. I rather shop at Aventura or online. Disappointing experience.

Always had a great experience at this store on previous occasions. Have been shopping at this sephora for almost 12 years now and never had anything bad to say about them before now. Kendra one of the managers made my experience returning a damaged item really unpleasant. Will not be shopping at this sephora anymore and will be directing my money to ulta instead.

ANTHONY IS AMAZING! I went to him at 1030am bc I forgot my makeup in orlando and had an interview at 11am on SoBe. He fixed my face and gave me the best boost of confidence. His make up process took 15 – 20 min at most and I looked FLAWLESS. Thank you again Anthony! Can’t wait to see you again soon.

Poor customer service. Got recommended makeup that doesn’t much w me at all. Such a waste of time and money! If u don’t know about makeup, why u choose job at makeup store

Fabulous Sephora store with excellent customer service. Getting here can sometimes be a challenge because this location is basically in the Times Square of Miami Beach. For a local, it can be frustrating to battle tourists for parking spots in the 7^th street garage and then trying not to hit them while they J walk. Once you’re inside, all of the frustration will dissipate as you have entered Beauty Fantasyland.
Some women love clothes, some women love shoes, some women love jewelry, and some women LOVE beauty products, I fall into the last category. Naturally, I can spend hours in this store and unlike the other listed shopping obsessions, I can get makeup product samples for FREE of my newest crushes. Test them out before I fully commit and Sephora also has an excellent return policy if you aren’t happy with your products.
My first Sephora experience was in France in 2002 and I must’ve died and went to heaven. Shortly after, I started to see them sprout in the U.S.
This is the greatest place on earth. The days of the department store counters is over and you don’t have to hold onto that guilt of not using the same brand for every product you use with those department store makeup artists giving you the evil eye if God forbid you use a different brand for your foundation than you do your mascara. You can find it all at Sephora in a evil eye free zone. It’s truly a one stop shop!
PRODUCTS I LOVE:
PHILOSOPHY PURITY FACE WASH: It’s a toner, makeup remover, eye makeup remover, and face wash in one. The best product for keeping an excellent complexion without breaking the bank and using ¾ separate products. The bottle with the pump lasts 2 years. Great for lazy people or ladies that don’t have hours for a regimen.
MAKE UP FOREVER FOUNDATION: I have the matte, liquid, and pressed powder. I use them based on how pale/​tan I am at the time to get the perfect color. You look flawless in photos. I have been a loyal user of these products.
MAKE UP FOREVER (GREEN) PRIMER: I have terrible allergies and I have lots of uneven red pigment on my face due to them that fluctuates due to my current state of allergic reaction (s). This product is the best I’ve found and I’ve spent lots of money to find this miracle of a product. My friends LOVE it too.
NARS: I LOVE the Laguna bronzer and their blushes, orgasm is a must have. Their roll up eye liners, obsessed! Best of the best.
LANCÔME HYPNOSE DRAMA: I have a love/​hate with this mascara but I keep going back to it because, the shape of the brush is amazing for almond shaped eyes and it really is the best I’ve found. They have changed the formula for the worse BUT I have figured out how to combat it, put a few drops of saline eye drops in it when it starts to feel a little dry and it will last much longer and feel like the original formula. I love the excessive black and I have both the waterproof and regular, it’s humid here.
ANASTASIA BROW PENCIL: This is hands down the best brow pencil. The colors they have are excellent, as a blonde it was such a discovery to find this fantastic line.
What makes the South Beach location above them all?
1. Above and beyond customer service, I called my order in via phone, spoke to Keome, 5 minutes later I was at the counter and checked out in under 60 seconds.
2. They have a DJ, so Miami!
3. Exceptionally friendly staff.

I love the Sephora in Miami Beach. They are open late and have a great staff. I am always impressed by the brands that they carry. They recently started carrying Vita Liberata tanning products, which I love. I own a mobile spray tanning salon in Miami Beach so I refer my clients to this Sephora so they can buy bronzer, sunscreen and Vita Liberata tinted lotion for the face. I also like that as a VIP member I get lots of perks. The 500 point rewards are always really nice make up and skin care sets. I also love that they have all of the Origins products at this location since that is the skincare line I use and recommend to my spray tanning clients. They also have a make up area where you can test products and the staff will show you how to apply makeup too. One of the girls showed me how to use liquid eyeliner to create a cat eye and now I’m really good at it.

What a differerence a year makes. Last august was here and it was awful. Today I had Brittney and she was amazing and kind. I had a rough day and 4.5 hr trip from key west. I almost was late here but just made it. They didn’t have someone set up and asked brittney to take me. She did with a smile. She did a wonderful cma appointment and made sure I got my birthday gift and some samples, I almost gave four stars but was so close to five I figured they made me smile so five it is. It was a nice experience. Would now come back.

Went here all flustered because I had run out of my makeup forever foundation. The guy who helped me took out some magical contraption that I had never seen before and used it to match my skin tone to all the brands that would carry the right color for me. I ended up buying the foundation I love from makeup forever but I just thought the guy went the extra mile to try to match my skin tone for me. It also wasn’t packed like other sephoras usually are, so I was glad it wasn’t chaotic at all. Very impressed. Nice location too.

Ok. I loved this place. They were stocked extremely well! Everyone was extremely nice.
I forgot to use my 15% off coupon the day I purchase my items so I wrote Sephora on Facebook. They told me to take my receipt back into this Sephora and they would give me the difference (about $ 35). I was worried because I have issues all the time with my local Sephora in Maryland. I took my receipt back in the next day and there were no questions asked, they gave me back my difference with the coupon. I was very pleased with my experience!
This place does the «Sephora experience» right. I wish my local Sephora was this pleasant!

This was a quick pleasurable drive by for me. Beautiful well air conditioned store, a multitude of sweet helpful workers. I was in and out in 4 minutes to pick up something without knowing the options or where it was located.
Always ask for the freebie samples on the way out ;)

If you say «makeup» I say «I do» so sephora gets a positive review from me! I live for stores that I dream of at night being a short drive from my condo so woohoo. I hate that there’s construction on Collins but if you come during down hours parking isn’t such a hassle. Sephora Carries EVERYTHING and for that I am a loyal customer. This location is convenient and always stocked with everything I need so woohoo for Sephora South Beach!

I do not know one girl who dislikes Sephora
i truly love Sephora, as many girls do. They have everything when it comes to make up, perfumes and skin care all rolled into one. And they have stuff for men too!
Someone always greets you and if you have any questions someone is always near by to help. Associates are informed about products and brands. And make sure you sign up to be a Sephora Rewards member, you get a point for every dollar you spend and are rewarded with products to try.
I also love, that they give you samples for any scents you would like to try. The company is generous and you wont ever get an evil eye for asking.
I hate the fact that they are located on Collins! under construction as usual, no parking, garage on 7^th is your best option if its not full.

We came into this Sephora location to try to weather out the raining cats and dogs that day. It was a crazy weekend in South Beach where we saw cars and people get stuck in the middle of the street, flooded in water.
Back to Sephora. This location is large and nicely spaced out, easy to navigate through, like the rest of the Sephora locations I’ve been to. That day, there were hardly any customers and even though we were clearly avoiding the rain, you would think the sales/​staff would have taken full advantage of the situation and sold us everything in the store. Nope, no one approached us. It seemed odd, but maybe this location gets enough business where they don’t really need to sell.

This Sephora location is a bit of a pain to get to, but for us Beach residents, we make do. Stocked with the brands and products you’ve come to expect, you can always find what you’re looking for (and then some!) at Sephora. The staff is pretty friendly and always there to assist you when you need it.
A couple of complaints though. First, the prices for many of the perfumes aren’t properly marked, and the saleswoman I encountered there wasn’t very knowledgeable. Second, no one observes the line for the check out, and the staff doesn’t do much to enforce it. A bit annoying when you’re just trying to pop in for a quick beauty fix.