Gilbert Kelly And Couturie

Things were going alright with the survey but I have major concern over communication and ethic.
The first time they came out they were very professional, gave me a call/​heads up 15 minutes before they were coming etc. (hence why this is 2 stars not one.) There however was a problem with the measurements and they needed to come out a second time. Mistakes happen, and when it comes to property lines you’ve got to be right… we also all make mistakes. and I would have never known this if it was not for what happened next.
Well the second time they were coming out was were the problem happened. They did not give me any heads up they were coming out. I was back in my office working when I heard something happening on the side of the house and the dog started flipping out.
I look outside to see my gate had been taken off the hinge (I keep it locked) in order for them to get into the back yard. I realize the surveyor gear and ask whats going on (keep in mind I had no clue they were coming back out to my house and figured it was for another house) and why my gate is off the hinge. They tell me they are finishing up my property etc, so I call the company to check the facts.
I get a phone call back from the company (Cindy, who is ultra professional and a pleasure to work with) and she tells me whats going on. She made the mistake of handing things over to Rob though… I was okay with everything until Rob acted like it was no big deal that they took my gate off the hinge to get into the back yard because it was «easy to do»… this is what prompted the review. It is a big deal… that is breaking and entering. I also have a dog that I let chill outside in the morning before it gets too hot… whom luckily at that moment was no outside or it could have been bad news bears for the survey team.
Cindy was a pleasure to communicate with, but the rest of the team acts a bit to much like its no big deal to unhinge someone’s gate without permission, consent, or notice.

One of the only games in town for real estate surveys, resubdivisions or what have you! And conveniently located on Causeway near IH-​10. If you are in the slightest way apart of the metro realty market these guys are often a key component.