What a horrible experience. I needed to get a Prescription compounded(which means they have to create it with a recipe vs just putting pills in a bottle). At first they had to call my doctor for the recipe even though I told them it was online, that took a couple days and then they said they’d call with the price before they filled it and they never called so I called daily for next couple days and it was clear no one there talks to each other. I got conflicting information each time. It took literally from start to finish 1.5 weeks. Completely unacceptable. Not to mention no one was friendly at this pharmacy and I spoke to probably 5 different people. Will not be going here ever again.
Daniel T.
Place rating: 1 Mesa, AZ
I got absolutely no help from the manager Danielle. She basically thru me out of the store when I tried to return something to Walgreen’s. They definitely profiled me for being a younger man they didn’t even want to try and help, I would recommend to never shop here, for having the worst service ever.
Noel L.
Place rating: 5 Chandler, AZ
Awesome service. Went in with a painful headache and needed 3 prescriptions filled. Guy told me 20 – 25 minutes. Even with the Lobby busy, came back and all 3 scripts were ready. That’s what I call perfectly executed customer service. And even more awesome is that they are a 24 hour pharmacy. Thanks!
Kat R.
Place rating: 5 Mesa, AZ
I was printing several hundred photos & their photo guy Isaac was REALLYHELPFUL. He even lent me a USB cable to connect my cell to the kiosk since the SD slot wasn’t complying with my mini SD card. He was super awesome & didn’t mind helping me reprint photos whose boundary regions were messed up & cutting people’s heads off. Thanks for being so awesome!
Susan S.
Place rating: 2 Phoenix, AZ
I usually go across the street to another Pharmacy but it was so busy and I was sick so I went over to Walgreen’s. No waiting. They said 20 mins for my antibiotic and told them I would wait. 30 minutes go by and hadn’t heard by name called. Finally after about 40 mins I went to the counter and asked if it was ready. Apparently they won’t call your name when telling them you will wait. Watching the pharmacists and the cashiers in the pharmacy, I noticed nothing professional about them. Though they were nice enough. I know it was Friday and it was about 2PM but when they talk about other customers as being stupid or very odd in front of other customers it’s unacceptable. Got my prescription and went home. Next day around 6am I was rushing around and I couldn’t remember if I had taken my pill so I counted my pills and I had 30 left. I started with 40 It had been 16 hours since I got my prescription and I know for a fact I didn’t take 10 pills in 16 hours. I knew of 5 or 4. So then I had no idea if I had taken the pill that I think I forgot since I don’t know how many the pharmacist ‘forgot’ to give me. How many times does this happen that we don’t know of because how many of us do not count our medications. BTW. I live alone so it couldn’t have been anyone else taking my prescription. Advice: Always count your medications. Pharmacists are supposed to double check the count. Perhaps this particular Pharmacist is didn’t well in math class or something else. Next time I will count them at the counter when they check me out. Probably not. I will most likely stick to CVS.
J W.
Place rating: 4 Mesa, AZ
It’s…well…Walgreens. 24hrs for all the random or your medical needs. Redbox located inside. Friendly Associates ready to assist you.
Mark E.
Place rating: 1 San Tan Valley, AZ
Emily the pharmacist was a very rude person. No help at all and acted as if my sick two year old was not worth her time to help us get our prescription. How she has a job is shocking to me, horrible customer service. She wouldn’t even come back to the window to help us but didn’t mind putting in her 2 cents to the other girl about 30 ft away from the window she refused to come back and help us because she knew she was wrong to talk to us the way she did. She even flipped her name tag around so we couldn’t read her name. Thank you Stephanie for helping us, that’s all we could ask for.
Rose H.
Place rating: 3 Mesa, AZ
This is the tale of two Walgreens. Some of the staff are great; fast and friendly and others are the exact opposite. Business at this pharmacy is slow in the summer so prescriptions are filled fairly quickly. Once the Snowbirds come back(Oct — Mar) it’s packed so expect it to take at least an hour and a half to fill a prescription. The worst part of the wait is the other customers. Retirees who feel the pharmacy is their social gathering place. After hearing these cranky old people go on ad nauseum about all their medical conditions and body functions I think it would be a much more pleasant experience to drive to the ghetto and wait for my prescription while sitting next to a delusional but friendly crack head. Bottom line; April through September this is my favorite pharmacy. October through March I’ll stay away.
Sandra D.
Place rating: 4 Chandler, AZ
This is my Walgreens of choice based on their location, hours, and pharmacy. It’s nearby and they are open 24 hours. The pharmacists have always been helpful and they have yet to mess up my prescriptions(other Walgreens in the area have given me nothing but problems when it comes to generics and billing). The only thing that creeps me out a bit about this location is the employee who is always picking ice off the freezer items. and eating it! LOL, I don’t come for the food anyway so it’s quite alright if not amusing. :-)