Truwest Credit Union

Mesa, United States

3

3 reviews

Contacts

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Telephone:
+1 480-441-5900
Website:
www.truwest.org
Address:
1982 W Main St Ste 101, Mesa, AZ, 85201
Nearby public transportation stops & stations:
760 ftSycamore / Main St
0.9 miPrice-101 / Apache Blvd
1.1 miAlma School / Main Street
Categories:
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Today

Today –
Local time (Mesa) 01:14 Wednesday, 28 May 2025

Business hours

Monday –
Tuesday –
Wednesday –
Thursday –
Friday –
Saturday –
Sunday –

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Nearby

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3 reviews of Truwest Credit Union

No registration required
Place rating: 1
Mesa, AZ
A member since the motorola days. Used to have a great experience till recentlu where I was treated very poorly. Their security measures on observing questionable purchases is over the top excessive. Excessive that they freeze you card at every questionable purchase without notice and reason. They freeze me consistantly at major conveniences like when you are attempting to pay a restaurant bill. Frozen twice this week which embarrassed me with the card being declined while paying the bill. Customer service very poor in response and only argument is for my security. Security made me look like a fool and cost you a member who has been with yoi since 97.
Place rating: 3
San Francisco, CA
I have to come here to deposit checks on occassion, and the front staff (at the desks) are missing some basic customer service skills. Typically if someone walks into your place of business, if you’re having a conversation among coworkers, sitting in front of your computer, etc., it’s the least you can do to look up at your customer and say «hi», «hello», «welcome», etc. I’m in here at least once a month and every time I walk in, I have never been greeted by the front staff, only by Amber and whoever else happens to be working at the counters at the back. They are super nice and friendly and I’ve never had an issue with my transactions.
Place rating: 5
Tempe, AZ
I LOVE Truwest credit union. Joined many years ago when it was still the Motorola Credit Union. The staff is very friendly (almost like family or friends). We ended up dumping Bank of America in 2009 after they tried to «upgrade» my Mastercard card to an unwanted (and useless) American Express card, started to mess around with how they reported our mortgage balance and actually gave money out of my account to someone who was NOT on my account. All of our accounts are now with TruWest.