The Lock Lady

Mesa, United States

4.5

Closed now

16 reviews

Accepts Credit Cards
By Appointment Only

Contacts

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Telephone:
+1 480-380-2080
Website:
www.TheLockLady.com
Address:
701 S Ellsworth Rd, Mesa, AZ, 85208
Categories:
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Bussiness info

Accepts Credit Cards
Yes
By Appointment Only
Yes

Today

Today 8:00 am – 12:00 pm
Closed now
Local time (Mesa) 03:06 Sunday, 1 June 2025

Business hours

Monday 8:00 am – 5:00 pm
Tuesday 8:00 am – 5:00 pm
Wednesday 8:00 am – 5:00 pm
Thursday 8:00 am – 5:00 pm
Friday 8:00 am – 5:00 pm
Saturday 8:00 am – 3:00 pm
Sunday 8:00 am – 12:00 pm

Description

Specialties

Professional locksmith specialized in mobile locksmith service for businesses, homes and car lock outs in Mesa, Scottsdale, Gilbert, Phoenix, Chandler and Tempe. The Lock Lady sells, installs, and services all types of locks and access control for businesses. She also sells and installs custom locks for homes. The Lock Lady will arrive on site with a fully equipped lock shop ready to service your building, home or vehicle lockout call. We have a door repair expert on our team and can fix commercial door issues. Our clients include: business owners, property management companies, investors, homeowners, land lords, out-​of Arizona state homeowners, eviction assistance, folks who need help with a lockout situation-​home lockouts, car lockouts, theft situations. The Lock Lady to help you with any security situation. The difference between hiring her and hiring whomever shows up from a large company. Wouldn’t you want the locksmith company owner? The Lock Lady offers personalized, professional service for every client.

History

Established in 2005.

This locksmith service company has been growing on referrals. It was built with the owner’s high standard business ethics, attention to detail, quality work and customer service excellence.

Meet the Business Owner

Laura C.

Business Owner

The owner of the company is a college graduate who started out working for large corporations such as Harvard Business School and Intuit Corporation. She has a software tech background and home maintenance background as she had owned and sold investment houses. Mechanically talented and being software knowledgeable makes for a great understanding of Access Control locks for business, which run on software. She attended locksmith school. Graduated locksmith school and started her Phoenix Valley, independent locksmith business; which has been growing strong for a decade now. Laura really likes to help her clients stay safe and solve their lock problems!

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16 reviews of The Lock Lady

No registration required
Place rating: 1
San Clemente, CA
I called this company to get a key made for one of our properties. I work for an REO company that works with banks to rehab foreclosed properties. I explained that we needed a key made to a specific key code in order to access the property. My request was totally legal and within the authority given to me by my client. The Lock Lady rudely refused to assist me and even called my request «shady.» I don’t usually write reviews, but felt it necessary due to her rude behavior.
In response to your comment below:
I understand if that is your policy, but calling someone «shady» when they are requesting a service that is legal and authorized by the bank who owns the property is not professional.
Place rating: 5
Costa Mesa, CA
Laura was very prompt, very professional and knows her trade very well. I highly recommend her!
Place rating: 5
Chandler, AZ
Laura was incredible. I bought my house and was delayed in getting it rekeyed. I finally got around to it and she was recommended by my realtor. She came out a few hours after I called and was quick and efficient in changing every lock and making sure I was safe in my home. She took extra measures she didn’t have to for my benefit and I am incredibly grateful!
Laura the Lock Lady is an absolute gem in a world that I didn’t know much about. And it’s nice to see powerhouse women who excel in a male dominated field! Keep on rockin on, Lock Lady!
Place rating: 5
Mesa, AZ
The Lock Lady was not only knowledgeable she was also very friendly. She advised me what she noticed could be an issue, but did not try to ‘up-​sale’ me in any way. I can not recommend her enough. If you need anything done with locks, call The Lock Lady, you won’t be disappointed!
Place rating: 5
Chandler, AZ
On time and the price exactly as quoted. Used for rekeying a new house and will recommend!
Place rating: 1
Mesa, AZ
Customer service is the worst I have seen in a long time!
I am extremely upset with the quote she gave me on the phone based upon the amount of locks in my house, then went $ 125 over the quote without even warning me in advance. I understand that I was not at the house when she completed the work, but she had my contact info, it was even on the invoice for goodness sake. I courtesy call would have been nice before completing work that was above and beyond the quoted price. Take some responsibility Lock Lady and realize that you were somewhere at fault by not contacting the OWNER of the house to say that your quote of $ 200 was wrong and the work you needed to do is $ 125 more. Give the OWNER an option to make a decision. Then when I called to confront her about the massive increase in my bill she had the audacity to say «If you’re going to be upset, then be upset at your mother». I am sorry, but who in their right mind would say this to a customer??? Laura the actual owner of the company placed blame on my own mother for her lack of communication with completing work in my house. After she hung up on me, I called back (in which she didn’t answer) to ask for at least an explanation of my bill because I am 100% positive she charged me for an extra lock which equals about $ 30 in work and keys!!! SHE HAS YET TO RETURN MY CALL.
I also believe cheap materials were used in replacing a door knob that I could have purchased and done myself because it wasn’t even a door knob with a lock on it. A simple door knob that cost $ 15 at the store, cost me a total of $ 80 for materials and labor!!! I recommend that if you use her to make sure you inspect all materials before having them installed and get a firm price before letting her complete work, otherwise she just might blame YOUR mother for her incompetency.
Place rating: 5
Mesa, AZ
Laura is awesome! She does fabulous work. I needed my new house rekeyed and she did it fast, great quality and an excellent price too! I will certainly use her next time. :-)
Place rating: 5
Chandler, AZ
Locksmith lady (Laura) works fast & friendly! She is good at what she does and I was very impressed. I needed locks revamped for my mom’s house and I feel at ease that it has been done quickly and securely by locklady! I am hiring her to install new locks on my new home and I just think she’s GREAT!
Place rating: 5
Phoenix, AZ
Awesome service! I was able to get an appointment quickly. She was fast and even gave me additional tips on making my home secure. 100% recommended.
Place rating: 5
Mesa, AZ
Laura is excellent! I was locked out of my mailbox for 2 weeks and within a day of calling her, she was out here promptly to replace my lock! Great price, super friendly and very efficient! Hopefully I won’t be losing my keys again, but if I do, I know who I’m calling!!!
Place rating: 5
Phoenix, AZ
Laura is great. I’ve had to use her quite a bit. I recently locked my key’s in my car and had Laura come out and help me. She is friendly and professional and very reliable. I used her when I had a break in to for my home. She’s great!
Patty
Place rating: 5
Phoenix, AZ
Laura was very professional, honest and a talented locksmith. She arrived super fast to my house and immediately proceeded to help with my situation.
I felt very comfortable with her, had a great experience and will not hesitate to recommend her to anyone who needs any kind of locksmith services. She rocks! Thank you Laura!
Place rating: 5
Chandler, AZ
Laura has helped me multiple times for both home and auto. She is great. Always on time for appointments and has helped in emergency several times. Very professional and affordable. Work is great. Excellent service. Wouldn’t use anyone else. I’ve locked my keys in my trunk a few times so I need her on speed dial. :-)
Place rating: 5
Gilbert, AZ
She has a flat rate of $ 80 for vehicle lock-​outs. She arrived right on time. Fast work. Honest. She will be my go — to locksmith in this area.
Place rating: 5
Safford, AZ
We had just moved to Mesa and needed a lock rekeyed, I searched Unilocal and was wanting a locksmith close by, I called and spoke to Laura at 9am this morning and she was at my door by 11am, I thought wow, excellent service, Laura was very professional and explained everything that needed to be done, the quality of work was outstanding and my overall experience was great
Place rating: 5
Phoenix, AZ
I am submitting this review just based on how helpful Laura was. I called not really understanding what I needed and she took the time to explain not only what I should be looking for but was honest that her company wasn’t the right fit for what I needed. Thanks Laura, I will keep you in mind for future locksmithing needs!