Social Security Administration Mesa Office

The women at this location actually try to screw you out of as much money as they can… do yourself a favor and go to a different location.

FYI… This location doesn’t accept or have any applications. They have a huge sign outside (I forgot to take a picture) redirecting you to two other locations:
16 241 Tatum Blvd, Phoenix, AZ. 85 032
2637 N. 16^th st., Phoenix, Az. 85 007
I hope this saves you gas because it cost me another trip to the circle K.

I come here and no problems I would recommend coming here in the morning before anyone else gets here

I was VERY surprised. I was in and out in 20 mins.
1. I took as little into the building as possible; wallet and paper work
2. I brought everything I thought I needed so we would not waste time
3. The person that helped me was fast, and to the point
I got what I needed and left!

I received terrible service every time I went there They’re just not very nice. They were rude and unpleasant. I live in Mesa but will be going all the way to the Tatum office because of the way I was treated

The security guards are nice but I think they’ve forgotten that they aren’t cops. Numbers were being called smoothly up until getting 2 numbers away from my moms number which began with B. Now everything has been stalled while they stick to calling only numbers that begin with F. We’ve waited for over an hour and continue to wait. By, that’s usually what you have to expect when handling business at any government office.

Hello fellow Unilocalers,
First time having to go to Social Security for anything… Needless to say we were not looking forward to this!
We were pleasantly surprised!
Got there at 9a short line… Moved pretty quick.
Your first interaction is with the security man who we found serious yet that friendly gleam in his eye indicating he was really a friendly guy just doing his job!
You put your social security number in a computer and out pops your number!
Easy schemzy!
Waited maybe 15 minutes and was attended to by a very friendly and helpful young man!
Needed more answers than he can provide so we had to wait for another… Back to the numbers board.
Only took 10 minutes until we were called and helped by CRISTINA.
Super helpful super friendly! She truly acted like she cared and was able to answer our questions!
Thank you to the staff for your excellent work!
Hopefully we won’t have to ever go back… But if we did we won’t dread it!
So in conclusion remember to always take time to stop and smell the roses…
You only live once!

This review is not for the lady that helped me she was great it’s for the security guard who helped some others locate their problem but not me. When I got there he asked me what I was therefore I told him and he told me to get a number. What he didn’t tell me that they can’t offer me service. On top of that he was kind a rude to people’s children I understand there are safety concerns but that doesn’t mean you need to be rude, they’re kids.

Horrible security process run by disrespectful guards. Amazing that this place has limited hours as there was a line out the door prior to the office opening. Such a bad experience.

My only experience (s) going to a Social Security office is at this one, which (from what I understand) is probably good thing considering most have a DMV-​like reputation.
It helps (probably A LOT) that this office doesn’t deal directly w/​assigning SS numbers & issuing cards. They pretty much deal w/​monetary stuff pertaining to SS (retirement, death benefits, disability, etc…). The office is small, but clean. It’s a kind of a weird set-​up. You get checked/​questioned by a security guard when you enter, then you go to a machine, enter your SS number, answer a few questions, and they give you a number.
The seating area is rows of aluminum benches. I’ve had two experiences here (I had to come back 2−3x for each) & I can’t think of a single time I had to wait that long for my number to be called. Where long waits can occur is if you actually have to «interview» w/​someone to review information. However, once you’re called back the people who conduct said interviews are nice & knowledgable (at least that was my experience).

The Security Officer at the entrance of the Mesa office was extremely helpful. He was very nice and friendly. Even though he told us that we had to go to a different location in Phoenix for what we needed to do, it was very pleasant to be greeted by such a nice gentlemen. I had to post because he deserves some recognition.

This social security office in Mesa has limited services (for example, you CANNOT get a social security card here) and is poorly staffed. Out of 10 windows to serve customers, I never saw more than 5 windows open at any given time. There appears to be two employees in the back interviewing people.
My current visit was prompted by a one hour wait on the phone to talk to a social security rep who told me I needed to have an interview regarding my husband’s recent death. She set up a phone interview (apparently this is something you cannot do online and must have an assigned agent call you). I waited by my phone at the appointed time and a Mesa social security rep spent about a half hour interviewing me and then told me that I needed to come to the Mesa office to produce my marriage license from 43 years ago. Fortunately, I had it at home.
When you enter this facility, a security officer examines your purse or bag and makes you surrender your drinking water (huh?). You are directed to a kiosk to enter your social security number and given an MVD style ticket. I waited 35 minutes before my number was called. The rep made a photo copy of my license and returned the original to me. The reps that I did interact with were polite and professional.

I had a good experience at this office. They got me in and out in about an hour and a half. I needed to apply for my Social Security benefits and Medicare, having turned 65, and I was away from my hometown of San Diego. I had tried to do it online but was told I didn’t qualify for that method. I tried to do it by phone and that didn’t work either, so I justwent to this office which was only about a mile from where I was staying I only had about a 15 minute wait when I got there, even with no appointment. An hour and a half after I walked in the door I walked out fully qualified for Social Security and Medicare. What more could you ask for? Very efficient.