Select Appliance

Terrible store should be shut down can’t believe they can sell this dented up damaged junk to people. My wife got taken for a dishwasher that appeared okay but had a faulty circuit board. Now we are out 500 $ they won’t give our money back. The Chinese brat that runs the store is a rude individual. Very bad experience. Taking them to court. Please shop at Home Depot people !!!

We had such an amazing experience with Select Appliance. We run a salon and use our dryer constantly. Our dryer just stopped working one day and from our very first phone call we were so impressed with the customer service here. They really take care of their customers. Although they only offer warranty repairs and our dryer was past warranty they offered to come out and completely replace our dryer all free of charge. We were completely grateful and extremely impressed by their customer service skills. We will always use Select Appliance in the future and highly recommend this company to anyone we know.

So after paying them way too much to «professionally install» the washer and dryer cords, yesterday I noticed my floor was squeaking and soaking wet, then I realized that the water was coming from my washer machine. I looked behind the washer and saw the washer cords shooting out water! I had to go to Home Depot, buy new washers, an expensive vice grip, and crawl back there in a crazy uncomfortable position, now that the washer machine was already installed.
The cord was kinked on the plastic piece at a crooked 45 degree angle, raised halfway and loose, looked like a little kid did this! NEVER AGAIN will I trust this company, don’t have these guys install your connections unless you want to do it again at a much less convenient time, for more money and stress.
Talk about a waste of money. My floor was drenched, spent hours trying to dry it up, the problem is the wood absorbed too much, might create mold and ruin the wood itself (we just spent our entire tax return of $ 3,100 on new wood floors).
Horrible service.
If you are not good with handy stuff, find a friend or someone who is, don’t trust this untrained and unprofessional company.
Their laziness cost me three hours of time, an enormous amount of stress and frustration, another $ 30 bucks on top of what I paid them, a crappy night (was supposed to go out on a date with my wife, and instead was stuck messing with this washer bull$), all because the guys didn’t pay attention and were lazy. I did a better job and I have never installed one before this frantic event.
In my case I didn’t get what I paid for, hope this can help some other people avoid the drama I had Sunday night.

Awesome service!!! Very helpful and friendly. Scratches and dents can save you hundreds of dollars. Wishing I known about this place when my refrigerator died last month. Now we are replacing our washer and dryer. Great selection of washers, dryers and refrigerators here. Also have TVs, ovens and dishwashers.

I saw their ad on Craigslist and called to inquire about a TV they had advertised and the sales associate verified that it was in stock. We got to the store, and it was the floor model, the associate neglected to mention that on the phone. We debated for awhile and the salesman said that he would be getting more of the same model in a few weeks and we could bring it back and exchange it for one in the box. So, we purchased the Samsung 60″ LED/​HDTV for a reasonable price, I was still a little worried about it being the floor model, they are on ²⁴⁄₇ and who knows how many more hours this had left. We paid for the TV and he gave us the receipt and I noticed that he didn’t put in writing the agreement to exchange it, he refused to put it in writing (of course) and said «don’t worry, I’m a man of my word» and at that point he had already swiped my bank card, the transaction was done so I was stuck. A week later I took the TV back as he agreed and also because the set would intermittently go black at times and made a high pitch sound. Got up to the counter to exchange it and he said «I never told you that!» we argued back and forth and he refused to exchange it, even under the 90 day warranty because he didn’t have that model in stock anymore, if I wanted to exchange it, it would cost ME an additional $ 60!!! I had no other choice but to pay it, the set he originally sold me was defective. I was going to purchase a fridge that day also until they refused to live up to their warranty and promise, I will NEVER go back to this store again! A very expensive lesson learned. Their warranty is a joke!

Matt greeted us promptly and gave us great friendly service ! We bought an LG frig, oven and microwave all stainless steel, delivered and set up all for the cost of the frig at other dealers !! Great place !!

My boyfriend and I just came from Select Appliance and words can’t convey how pleased we were! We’ve been looking for LG appliances for our new house and came across an ad for this store. Although we live in Glendale, we decided to made the drive to Mesa to check out their inventory. As soon as we entered the warehouse, we noticed the large supply of LG washers/​dryers, fridges, ovens and almost any other major appliance you could think of. We were soon greeted by Eric, who introduced himself and let us know he was there if we needed him, but didn’t hover around us as we browsed. As advertised, the appliances have some dings and dents but that wasn’t an issue for us. Plus, the majority of the damages were really minor considering the huge reduction in price and there’s a one year warranty. We purchased a washer/​dryer set for $ 1800 when retail was easily $ 1100 EACH and my kitchen will have a brand new French door LG fridge that I feel we got a smoking deal on for $ 1600 when retail was $ 2999! Plus, Eric was extremely nice and even gave us a break on the delivery charge. We are definitely pleased with our experience and plan on spending the word about Select Appliance!

Very happy with customer service and product knowledge! We love our LG washer! We called with a question the day after delivery and the service team went above and beyond to help!

Needed a refrigerator for garage… so it didn’t have to be pretty… Eric, their sales person showed us a wide range of LG refrigerators which ranged from a few dings to pretty banged up, but are priced accordingly. If an issue occurs (our ice machine wasn’t working properly) it is handled immediately (the owner, Kevin, came to check it out) and they make good on the warranty.

This is a simple, clean, bright, open warehouse space in the industrial area. It’s off a side street to the north of Broadway, follow the BIG ARROW for the street #, and look for the actual unit #27.
Just got a 31cf LG from these guys on Friday LOVE IT — didn’t know I could be so happy with a kitchen appliance! I did my price research before arriving, so I know what my fridge costs without dings — we saved almost $ 1,000 by being okay with a few dings and scrapes & 1 year warranty vs. manufacturer 10-​year. I’m FINE with that — LG rates really well, it’s trust-​worthy.
I like that the fridges here are NEW, just got roughed up in transport. After researching the purchase, I’m wary to buy a random used one without knowing where it was kept or what rotted in it… this is a good balance of quality/​condition vs. cost.
The guys are surprisingly young & sharp. They went straight to bottom line price, saving time & hassle. They offered to switch out a handle that was exceptionally dinged up, set us up with a freezer drawer that lined up perfectly, and had it delivered Monday. We actually had fun with them joking around as we made the deal.
The dog on site is a bonus if you have to bring your kids with you… she might be the most calm dog I’ve ever met, likes everyone, & will be just the right amount of distraction for your kids while you shop.
The delivery company they use had 2 giant guys show up that were astoundingly polite. They were incredibly careful to not ding any corners from street to install, apologized for leaving the door open & letting the hot air in, set up the fridge and the water line, cleaned up the floor from his water test & kept referring to me as ma’am.

Great selection, poor value, awful customer service.
I have a similar experience to Jimmy (1÷24÷2013). Went to get a front load washer/​dryer and they have a great selection, some of which have very little damage. Eric was the employee I was working with and he was very talkative but not a very good listener. I told him several times I was looking for a 5.1 cubic foot capacity LG frontloader and he sold me one he insisted was the largest one LG makes, so I assumed it was the 5.1. It wasn’t until I got home with the receipt in hand that I realized the error… I ran the model number on google and quickly found out that he sold me the 4.0 not the 5.1. After making a phone call to Home Depot I realized that I could get the brand new 4.0 from Home Depot for $ 50 cheaper, which doesn’t make sense at all since the models at Select Appliance are all damaged.
I was hoping that Eric would work with me on pricing and come down to make us a deal, but instead he flew off the handle when my husband called to negotiate. We ended up having him cancel the transaction altogether and I left with the feeling that I dodged a bullet. If I’m going to give up the 10 year manufacturer’s warranty and the look of a brand new appliance, I want to get a great deal on it. I’m just grateful in the end SA was willing to issue a refund (the machines had not been delivered yet).

Great customer service and the best deals in AZ on LG appliances. You can’t beat the prices! I will absolutely return for all of my appliance needs!

these guys are awsome and great to deal with. we went in with the intention to buy a gas stove. they were so easy to deal with and the prices were so good, we bought the stove, washer and dryer, and even a leather couch and chair!

I gave a neutral rating because I went to purchase a washer and dryer front load.
They showed me 3 sets from minor to extensive dent. Yes it is what they advertise and I don’t have any problem but be a smart shopper and if you take the time, in my case one phone call at Spencer appliances and I found out that the model they were promising with a supposed discount was more than a brand new one.
I was flabbergasted to find out that the discount they advertise is from RETAIL, so any minor shopping and you have the chance to find a brand new one for less.
In my exact case, they were asking $ 1200 for the pair, remember they are not brand new and have no manufacture warranty. One call at Spencer and they were asking $ 520 per unitt so $ 1040.
Yes you saw correctly, brand new out of the box, good service, free installation for $ 160 less.
So I just thought you should know that what seems a good deal is not always the best deal.
Good luck but I suggest you do your home work and just don’t take their words for the discount your are getting.
Conclusion, I ask the men if he was correct with his price and he told me frankly if I had a better deal some where else to go and get it, so I left and went directly to Spencer Appliances.

Best experience ever. Kevin was amazing and really understands what taking care of his customers means.

I found Select Appliances via Craigslist. At first it seemed too good to be true. They were listing appliances that sold for much higher prices at the big box stores. They have a large selection of LG appliances and the prices can’t be beat. We bought a fridge, a washer and a dryer and saved $ 2000 over the listed prices at a major electronics store and two major hardware chains. delivery was free, and the hookup and installation was top notch. they used only braided steel cables for water feeds, and made sure everything was working as expected before leaving.
It’s not an easy place to find. but very worth finding. I am recommending it to all my friends that like great deals and can live with some imperfections.