Umm so we got light sauce or I mean no sauce on our specialty buffalo ranch chicken. There was no sauce… no tomato or ranch just a couple chicken nuggets on a large pizza. My husband called and complained and the 19 year old manager puffed up on him. The kid said he made the pizza and there was sauce. I beg to differ. The manager said I will get a refund. We will see.
Maria Q.
Place rating: 4 Chandler, AZ
One of the favorite spots. They make our vegetable n cheese pizza according to the demand with lot of jalapeño n extra cheese on top. Right on time and excellent customer service. Nice n friendly staff.
Laura W.
Place rating: 2 Mesa, AZ
Dear, anyone ordering delivery pizza with extra garlic sauce pods from this location… don’t count on it! We have ordered from here many times because we love PJ pizza. Unfortunately, every time we ask for /pay for extra garlic sauce pods with our delivery order, the extra sauce NEVER comes!!! It is so frustrating and disappointing! And if you call to alert them of their mistake, they say there is nothing they can do about it unless you want to come to their location to pick it up. Why do you think we ordered delivery??? The pizza seems to always turn out fine but if you have any extra requests for your order, you can almost count on that your pizza wishes will not come true.
Loren S.
Place rating: 1 Mesa, AZ
Bad service. Called to place a delivery and i called the wrong location. They gave me the phone number for the closes store nearest me. Only they said it so fast that no one could possibly remember. I ask for it again and they hung up on me. What a jerk
Ana S.
Place rating: 4 Scottsdale, AZ
I love their spinach and artichoke pizza! They’re a little pricier than some of their competitors, but otherwise they’re good. I would give 5 stars is they had stuffed crust! As for the other reviews — I’ve used the Papa John’s app to order from this location and have never had any issues with my credit card being charged twice.
Brandon D.
Place rating: 1 Mesa, AZ
*BUYERBEWARE* Worst experience ever! Customer service here is the worst! My credit card was charged 3 times for $ 17 I ended up paying over $ 50 for one pizza! To top it all off when the driver arrived she had the completely wrong order! She tried to lay a pizza on me with no cheese! But I called the manager immediately and was told my order was never processed and I was SOL. Somehow my order was never«ordered» but they delivered it to me?! Makes no sense. Austin the supposed to be manager was rude and pretty much said there’s nothing he can do! Don’t worry I called corporate and got my refund and 4 free pizzas! Lucky for the homeless guy on the corner he got my free pizzas because I will never go back!
Broady H.
Place rating: 1 Chandler, AZ
Whoever Alaina is should be fired. No beating around the bush here, I tell it like it is. She sucks at her job and has no customer service skills. If you dont know an answer, put the phone on hold and go get one honey. I will never order from here again because of her. Ordered the pizza over 2 and a half hours ago and still no cheese sauce has been delivered because she forgot to tell the driver we ordered it. Good Job Alaina! You just lost your employer business. Hopefully the owner actually reads and follows up on these because we are the ones who pay your bills. Dont forget that.
Greg D.
Place rating: 3 Mesa, AZ
if you are looking for a pizza better then Pizza hut or Little caesers then this is your place… not much of a compliment but the pizza here is pretty ho-hum…
Graeme P.
Place rating: 1 Chandler, AZ
Very poor. Ordered 1 pizza at 18:20, email received indicating that the pizza would be delivered in 30 — 40 minutes. At 45 minutes, telephoned the store and was told sorry, internet timing was incorrect, actual wait time would be 45 — 60 mins. Told it’s the next pizza to be delivered, should be 5 — 10 mins. At least 15 — 20 mins. later, pizza finally arrived. No apology, nothing. So, from being 30 — 40 mins., pizza actually arrived in 60 — 70 mins. Apparently you’re required to award 1 star… which in this case is 1 star too many.
Bryan S.
Place rating: 3 Tempe, AZ
Pretty good for a pizza delivery place. They’re usually pretty quick with the delivery and my order is always correct.
Jennifer S.
Place rating: 5 Gilbert, AZ
I drive a little out of my way to go to this location since they are open later for carryout than the Papa John’s closest to me. After my first visit to this location I was called and given a free promotion for my next order which was great. Also, the manager TJ is very friendly!
Angela T.
Place rating: 5 Mesa, AZ
No complaints here! Papa John’s is one chain I can agree with. Their pizza in my experience has always been fresh, delicious, and satisfying. The service at this location was a little slow, probably due to the high volume of orders. It was Customer Appreciation Day after all, which means a large one-topping pizza for 5 bucks! So, the long line was to be expected.