IHOP

Uncle Yu’s san Ramon — What happen to this very good Restaurant? New owner, new chief? Horrible! Please figure it out… We miss the great food, and service???
Hoping for the old quality to return.
regards, Bob R.

Don’t want to cook dinner, you have to tote kids but still want to relax? IHOP is the answer!
Something for everyone and a decent steak tips dinner.

Our waitress was nice, helpful and friendly. When we went to the register to pay both ladies were too busy to help us. They seemed frusturated that we were there to pay. One of them was wearing a veterinary scrub which is probably not a good idea to wear in a restaurant. My bill came to $ 24 and change. I left $ 35 and walked out (besides the tip I left on the table). Not going there ever again. Lord knows what the lady with the vet scrub do and if she’s around the food. Disgusting!

Obviously a big chain. This location was very busy when we arrived. The offer crepes. Birthday gets you free pancakes.
«IHOP» is a shortened version of their original name. I remember «International House of Pancakes». And one thing they do well is pancakes. Light, fluffy… nice. My wife had that, and I tried a bite. Yes, very nice.
I had the chicken-​fried steak. Totally underwhelming. Even Denny’s does better on that one.
So I suppose if you really want pancakes, this is a good option. If you want something else, maybe not. The free birthday pancakes are a good reason to visit, but otherwise I can’t think of one.

Just want thank Haley for being very helpful. For being attentive, she asked first if I wanted the food together I said yes, if the good was good if I needed something else. I loved that she had all the time a smile on her face. The restaurant was clean and the GM and manger were friendly and attentive as well. I want to thank the cooks also for the delicious food. And for their hard work. Great people.

Omg, my friend and I have never had a worse experience at a restaurant than we did at this IHOP. Mid-​week, late morning, nearly empty restaurant, so we were seated quickly. That was the only good thing that happened. We sat, and sat, and sat. The waiter (a 40-​ish bald man) kept saying «I’ll be right with you» over, and over, and over again. No menus, no water, nada. The waiter was more interested in talking and laughing with his co-​workers near the kitchen. We didn’t have anywhere to go, so we literally waited 30 minutes before leaving, still with no service. And as we left, he ran up to us saying «I told you I’d be right there!» We won’t be back!

Airways a great place to stop for lunch love the cob salad with grilled chicken. Hubby ordered the hamburger club has been off the menu for years but they still make it for him

The food is standard across the brand. But the service at this location is warm, friendly and genuine. This was not just our server but seemed store wide.

Who would have thought?! Not only was the food outstanding, our party of five all had omelettes, but the service was beyond amazing because of our server Cory! He was amazing and our tip reflected his service.

Food was OK… had to send pancakes back to have them done correctly. If it says «just like a jelly donut» & the picture shows how it should look well? Why didn’t the kitchen prepare it correctly. Had to send drink back… something floating in bottom. And waitress not real attentive. Never came while eating to check on us or refill drinks.

Would be good if they would fill your drinks. Or bring your food after 30min. Terrible service!!!

Ehhhh I have never been a big IHop fan. I mean how good can eggs really get? lol nothing impressive, nothing bad. You want breakfast and you’re in the area, sure why not.

Service was kinda slow today. It was really busy and a holiday, so that’s probably why. I ordered the Belgian Waffle Combo. The eggs were a little over cooked, but the waffle was very good. The coffee was really bitter so I had to water it down a little to make it taste ok. I wouldn’t order their coffee again.

This Ihop has had consistent food quality and consistently good service. Even when it is busy we have not been disappointed. The cleanliness is also very good here. There are Ihops in other parts of the valley that we have visited that had sticky tables and smelled like dirty dish rag. We have yet to have that experience at this location.
My husband and I have tried two of the new kinds of pancakes, the tiramisu and the banana graham nut. The tiramisu was too sweet for me but the flavor did remind me of my mother’s homemade tiramisu. The banana graham nut were very tasty. My husband liked the texture of the graham crackers with the mushy bananas. I hope this helps!

It started out pleasant until I had to ask the server to cook my food a lil longer as it is way under cook, and I asked for it well done.
She returned bout 25 mins later with a new dish. Unfortunately, it was still undercook. The middle was soggy and runny. After waiting patiently for nearly an hour for my food … and my mates were already done eating their food… I was getting a bit pissy, but managed to remain cordial.
Instead of checking on my order, she was busy socialising and taking fotos with diners in another table. We were wondering if she was already off the clock, or on break, or something.
Finally, my food arrived. Yes, for the 3^rd time! It was still undercook. I suggested to have the heat lower and leave the bloody thing just a little longer til it’s browned. She raised her voice and was no longer cordial. In my younger days, I would have argued with her with regards to her sub-​par and inconsistent service, and their food. The food was inedible for me after taking a bite or two. Finally I asked if I need to pay for the food I did not order? «Yep, coz you ate it!» (apply improper customer service attitude) *hahaha* Madam slacker, I ate a portion. Finally, a 10% discount was applied after much «discussion.»
We are so looking forwad to dining again at this IHOP location! NOT.IN.A.GOOGLE.YEARS! *faiiiiil*

how can you go wrong with IHOP? the food is a wide variety and the prices are really good. i know that pancakes cost pennies to make but still. the caramel hot cocoa is absolutely too sweet and my kids couldn’t even drink them– it was nasty. great value

Well some call me a perfectionist but when I pay for things I expect to get great customer service, and a great product. This place met the first requirement no problem. From the moment we walked in we where taken to a table with lots of leg room (I am 6 foot 7 so leg space is important) lol. The tables where clean and the dining room was free of clutter and dirty dishes (so far so good)!
Our waitress was real upbeat and took our drink orders while smiling at my little niece. After only a few minutes our drink orders were placed in front of us and our meal order taken. Now up to this point I will say that everything was looking good. The smell of bacon and buttermilk pancakes was making my stomach growl and my mouth water.
The raspberry tea I had ordered was sweet and cold just the way I like it. I sat there thinking could I really be happy with a meal from a chain eatery? Then with the sound of a plate being placed in front of me I was snapped back to a dreadful reality. My steak sandwich had arrived looking large enough to justify the price ($ 7.99 and includes fries) but it looked like it may have been made a few hours before hand and just reheated. The meat was over cooked and cold. The cheese was not even melted all the way and the bread was kind of hard. I could only handle a few bites before I gave up.
The fries on the other hand where great. Crispy, not oily and with a touch of seasoning salt for flavor. Almost like my grandma ‘s fries from when I was a kid. So would I eat here again? No not when I do not eat breakfast food and can still get a better sandwich from Red Robin.

One thing I’ve found about IHOPs — service and cleanliness vary from location to location. This IHOP is one of the cleanest we’ve ever been to plus service has always been consistent, as has the food.
I recommend going for breakfast which, IMO, is what IHOP does best. We’ve never been disappointed when we’ve dined at this IHOP.

Just got done eating here. I had the bacon omelette. Wow it was fantastic. Our service was great. Food came out fast. I have no complaints.

Best IHOP I have been to in years. I mean, they had CLOWNS making BALLOON ANIMALS — not your average IHOP. Good service, too. Lots of people were waiting for tables when we got there, but the wait was still very short. And, I had a very yummy omelet. Great to be with family for the holidays — that just made the whole experience even better!