Gateway on Gilbert Apartments

I have to say, I do really enjoy living here. It’s so close to everything and (so far) I really love my apartment. I do think the one downfall, however, is the pricing of everything… I have never ever lived anywhere in AZ that charges you 15 $ a month for an uncovered parking place. Also, in order for the gym to be 24/​7, you have to pay a one time fee of 25 $. Something else sketchy to me, is that they have NO grace period with rent… and if you try to pay on the 2^nd day of the month, you get a $ 75 fee. Pet rent is really expensive, and overall I just find that they charge you for literally everything… I got an upgraded unit and didn’t even notice until I moved in that there was no microwave.
But with all that said, I really like the office staff. I think they make it worth living here. I was in a really desperate situation, and Amanda was amazing! She got me right in immediately and was so accommodating. Any time I call about anything they are always friendly. The maintenance guys are always so nice and timely. I have only lived here for a little over a month, but so far I do really like it, but wish it was a little less «money hungry», I guess. It’s a little rough for a full time college student, but I feel safe and enjoy my home. So at the end of the day, that’s what counts! I recommend.

Great place to live so long as you don’t mind being made to feel as if you are a burden and a criminal.
Update: Beware! I was approached by the apartment management asking to change my review with no concern or offer to make amends. Honesty is key to the success of any contractual relationship. Certain staff members would disagree.

I have recently renewed my lease for a second term at Gateway. The staff in the office have been professional, courteous and patient. it has not been easy to live through a full transformation of the property and its upgrades. (Nor, I am sure was it easy for the Management Team!) But, it has been worth the wait for the new amenities and grounds, and renovations.
Amanda Ork and Michelle Aleman are an asset to this company, and have gone over and above to make me comfortable and attend to my needs. Danny in Maintenance needs a clone — he is so good, works so hard, and is so pleasant, he deserves to be made Supervisor!
Affordable, Decent, Safe, and Quiet. I recommend Gateway on Gilbert as your new home!

I had to edit my pass review for these apartments, because of the series of unfortunate events. Let’s start off with the management; as you come into these apartments you’ll meet «nice» associates even the manager is sweet, but just because your sweet doesn’t mean it’s okay to be disorganized. My lease is suppose to end on February 20^th which means I should be prorated a smaller rent for the month of February. Well I didn’t get a smaller rent instead they decided to renew my lease without my knowledge nor consent. I gave my notice to one of the leasing associates’ the first week of January; apparently my notice wasn’t recorded; so now their saying I have another 60days with the apartment complex??? Was this my fault that your associate didn’t record my notice on your computer systems??? They’re telling me that I needed to give a written notice??? Well why is it that the day I gave my notice you didn’t let me know that I needed to write it down??? I was there, the leasing associate could’ve told me, but no instead they decided to be shady and not let me know. Another issue is the speed and service of management, you constantly need to be on your toes and make sure your issues or problems get done. You can’t count of her to get things done a timely manner. The apartments looks great but it seems to me and the other residents that the management is being a little bit cheap when it comes to repairs. I understand being concern with budgets but when you have a problem you have to address the issues at hand and fix the problems, not sit there and hope that they’ll get better over time.

I am new to Arizona. I wanted to find a decent place to live in the east valley. I am very glad I stopped by the Gateway on Gilbert Apartments. The staff is very professional and their attention to details has been refreshing. I like the security offered by it being a gated community. This apartment complex is conveniently located just north of Gilbert and with easy access to 60. A quiet location with pools, a work out facility and they are pet friendly. I appreciate having all new appliances, including a full sized washer and dryer.

Find something better

I don’t think I’ve hated living anywhere in my life as much as I do here I can’t wait till my lease is up

They charge for parking and charge Scottsdale rent prices. And the apartments aren’t THAT nice. Plus freeway noise is loud.
This place looks and feels overpriced. Avoid!

If they had negative stars I would post negative stars. The management team is very unprofessional and maintenance was never done promptly. We lived there for a year and had many issues. Leaks that would take over a week to get fixed, drainage issues in the kitchen sinks. When we moved in the apartment was filthy. And when we moved out they charged us 200 $ in cleaning fees because we didn’t professionally clean the apartment. I called and talked to them about those charges and the lady that I was talking to choose to get upset and hung up the phone on me. All I said is that if they are going to charge residents to clean then they should at least clean the apartments. Needless to say the lady’s in the office were not pleasant to work or talk with. DONT MOVE INTO THESE APARTMENTS!!!

This is my new apartment. Stop by and say hello. Having been here for a couple of months now the experience has been good. I visited initially in early November and took a tour of the property. It is very large and has amenities such as a work out facility and 4 pools (one behind the office is heated). As large as it is it is surprisingly quiet. Yes, I do hear my upstairs neighbor walking around and he likes to play his radio, but I don’t hear people talking, I don’t see people hanging around outside, and actually I haven’t even bumped into any of my neighbors yet. When I first moved in I had a maintenance request and it was completed the next day. My mailbox key also didn’t work and that too was fixed the next day. The grounds are kept clean.
A couple of things to point out — the workout room requires a one-​time fee of $ 30. Parking is a little unusual from my prior apartment experiences — the listed rent fee is a base fee. Add to that taxes and also $ 10 for parking in an uncovered spot. If you want a covered parking in front of your building, that’s $ 20 per month. I went with uncovered and thankfully I don’t ever go grocery shopping or having anything to carry in because that would be challenging. Also rent is due on the 1^st of the month and there is no grace period. If rent is paid on the 2^nd, there is a $ 75 fee for that and $ 10 per day thereafter. It is best to pay in check or money order at the office. You could do bill pay through the bank, but they are not responsible for delivery and if the bank gets it there late those fees will apply. There is a credit card payment that can be made for the move in expenses (at no additional charge); however, paying rent via credit card is possible but does incur a fee.
I like the community because it is quiet and clean. The location is great — on Gilbert Road right off I-​60 and Baseline is the street just on the other direction. A Tilted Kilt, Starbucks, Appleebees, Fry’s, Pizza Hut, and Trader Joe’s are within walking distance. Expand the radius to a short drive and there are several places to enjoy.

The apartments are okay. No police helicopters or take-​downs here, although the cops do seem to looove pulling people over INTO the complex and blocking the gates (gee thanks).
Haven’t had a bug issue, management is just fine (not too sleazy, not too perky) but these are old apartments and the management is a wee bit hard to convince if something is wrong. Our floorboards are loose as hell and our downstairs neighbors and I are worried that someone will fall through. Make sure you have them check your apartment for mold. Like I said, they are old as hell.
Don’t pay for the «upgrades”= painted cupboards and fake wood flooring. The base apartments are just fine, cheap, and decent. Fireplaces and vaulted ceilings.
Its a fine place to raise the kiddos when youre too short on cash for a house. I don’t feel rotten at all for walking with my toddler through the complex at night. No worries.