Five Guys Burgers and Fries

I like this place but won’t go often because the price isn’t equivalent to the taste; however the overall quality is. we love their seasoned fries and the burgers are better quality, fresher for sure. so they are good, just bland. the burgers need to be seasoned some because I’ve found, no matter the toppings, the burger is always very bland. I guess a good thing about that is that at least they aren’t over-​salted like most places. still I don’t want to pay $ 8 for it. but hey, that’s probably why a lot of people like it so much; it actually tastes like a real burger-​obviously most important. other than a bland taste, burgers are still pretty good, so overall it’s a 4star because of relative quality, topping options and awesome fries.

Really like this place but the customer service at this location has ruined my expectations for Five Guys and can give 2 stars only. I ordered 2 burgers and 2 fries to go. One burger with mushrooms and another burger without the bun. Waited a few minutes and they called my number, I was handed one brown bag and asked is this everything, he said, «Yes, 2 burgers and 2 fries». I got home and only had 1 burger. I was frustrated, called and asked what happened, they said oh sorry we forgot to give you the burger without a bun. I said I couldnt come back for 30min to pick it up. Upon my return, they didnt remake the burger but gave me the one they forgot to give, it wasnt even warm. No apology or compensation, acted as if it was my fault that I didnt get it. Very bad experience, I wont return to this location and hope other locations can deliver a 5 star experience

I will never go back to a 5 guys. The food is way over priced and I personally feel sick. I’m very dissatisfied. At least the staff was nice.

It’s Five Guys so you won’t be disappointed by they need to figure out how to make their ventilation better… It’s been super smokey the last three times I’ve been there and you leave smelling like smoke.

Very good. Quick service and accurate.
Although we had 4 bacon cheeseburgers, 1 large fry and two medium drinks… $ 47!!!
They are not skimpy on the large fries!!! 1 was plenty for our family of 4!
Bacon was crisp and delicious too.

I almost never eat hamburgers, but I went to 5 guys because I’ve only heard good things. I’ve been back 3 times in 2 months. That’s more burgers than I’ve had in the last 5 years. Also, the fries are the best I’ve had in a fast casual restaurant. YUM!

My hubby loves this place and would give a 5 star. I don’t and would give it 3, although I do appreciate they’re custom made to order. Fries are greasy and not my thing. Burgers are just average. My husband says the key is to let your burger sit in the wrapped aluminum for a couple minutes so everything gets steamy, cheese melts and bun softens. That would probably help. Yes there’s free peanuts but I don’t love peanuts so that doesn’t add anything for me. Hot dogs are a nice option.

A lil pricey for just burgers and dogs. I guess the free peanuts are supposed to make up for it? Oh can’t forget to mention the great soda machines as well

I come in here about once a month with my family, and today was that stop. Had great service with a smile. Can’t ask for anything more.

Excellent burger and fries! Our go to hamburger joint. Had the burger «my» way, love all the toppings. Heads up, fries size is huge and can be shared. Peanuts before dinner make it even better, oh and the million different type soda machine is just final reason.

Good food nice service but very disappointing to find hair melted in the cheese with my burger.

This is one of my favorite burger joints. Now to be honest, I don’t eat burgers that often as I prefer something ‘slightly more adventurous and healthy’ as a general rule, but they are on my ‘cheat list’ — and when I get a craving for a burger, THIS is where I come, great tasting meat, excellent onions, nice bun… the fries are fine too — and the staff are always friendly, courteous and efficient.

We’ve always had friendly service here and our order is always correct. The burgers always taste great. The portion size of their fries is huge but the quality isn’t great. They’re usually on the soggy and warm side instead of hot and crispy. If the fries were continuously good I’d have given 5 stars.

Customer service is amazing and the food is great. The staff was constantly asking how I was and if they could help me.

Freakin love this place. Service is always good. Takes a little while to actually get your food. But we’ll worth it!
Also it’s pretty expensive. So we only go there once every 2 – 3 months. But we look forward to it every time we go.

I’m giving this location 4 stars for the fast and friendly service we received at our visit tonight.
I’m not a big fan of their fries and their burger was just fair. The bread was nice and moist and the meat was tender but lacked seasoning. I loved the new touch soda machines and the location is fairly clean.
Is five guys my most favorite burger spot? Unfortunately not, but the experience given by the staff bumped it up a few notches. We were sitting outside and the staff came out to give us our food and even checked on us 15 min later to see if we were still doing ok. Great customer service because they really didn’t have to do any of that. My guy friend would disagree with me and say that five guys is his go to burger joint but we can all agree to disagree. What I do know is that it’s definitely worth a try!

Today was my first time trying out this restaurant. I was very impressed with how friendly the staff was and how great the atmosphere is. Very relaxed and they had great music playing (albeit a little loud). I got a cheeseburger and fries and was pleasantly surprised. The fries are to die for. The cheeseburger was okay, I’ve had better. But it was still really delicious.
It was a little pricy, but you absolutely get what you pay for. I couldn’t even finish my burger, it was so big.
All in all, great experience, great food. I’d definitely recommend this place to others and will probably be coming back.

I love 5 guys burgers… or at least i used to. I visited the power rd. location.
They have raised their prices to epic heights and i have eaten there for the last time.
2 cheeseburgers, 2 fries, 2 drinks… 30.00 insane!
I have even heard national radio shows talk about how nutz their prices are.
Sorry guys… the dollars dont make sense anymore and your prices are higher than a sit down restaurant. We eat at Freddies steakburgers for 14.50… ½ the price!!!
Venezias pizza: 13.95 for 4 huge slices/​toppings and 2 endless drinks.
WHERE’s the value in 5 guys with their fresh only ingredients, simple store and peanuts? I see nothing but record profits!

My first time trying Five Guys and I was told that this place would rival In ‘n Out. I found it hardpress to believe since In n Out – come on… unless you’re Shake Shack you can’t compete.
I think what Five Guys has over In n Out is the fact that they have a ton of toppings you can add for free — my favourites being grilled mushrooms and fresh jalapeño pepper (SO SPICY). I also added lettuce, tomatoes, onions (They have grilled and raw), and pickles– it ended up being a pretty big burger, even though I ordered the small. In fact, the small is pretty filling regardless. The difference between the regular and the small is simply the number of patties. The regular size gives you two.
I like their fries better than in n out’s but it was waaaay too salty, especially the cajun fries, was is just their regular fries sprinkled with an abundance of cajun seasoning. Get the small portion and you’ll be good. If you get the regular you won’t finish. If you get the large, they put a giant cup in your bag and then fill the BAG with fries. You’ll have fries coming out of your ears.
The price is actually not that cheap. My water and my small burger worked out to be $ 8. I would say that In-​n-​Out definitely wins on all levels except for the quantity of ingredients available. But this place is still good. I am, however, disappointed that they have no milkshakes.

Mmmm…
Best burgers and the cajun fries… wow!