The delivery took two hours. If you have enjoyed good Chinese takeout you will find this restaurant wanting. The potstickers were terrible and tasted like glue. No white rice provided gratis. The sesame chicken was so saucy you almost couldn’t taste the chicken which might have been the point. The only redeeming feature were the crab rangoons which were pretty good. No future orders.
Ryan L.
Place rating: 1 Mesa, AZ
Please don’t order delivery from here! I don’t know if there food is any good because after 1 ½ hours I called to see what was going on and they said it is out and should be there in 10 mins. After another 30 mins without it getting here I called to cancel my order!
Mary D.
Place rating: 1 Mesa, AZ
I placed an order for delivery at 7:00pm and Unilocal Eat24 app confirmed delivery by 8:04pm. I called the restaurant at 8:13pm to be told it was almost ready. Then at 8:45pm I called to cancel and received no apology or explanation. We ordered 2 kinds of soup, egg rolls, crab rangoons, & fried rice, items that are typically a quick order at a Chinese restaurant. I’m furious and will never order from this restaurant again!
Elizabeth F.
Place rating: 2 Mesa, AZ
Maybe it was the items we chose(sweet and sour chicken and Mongolian beef) but it was less than impressive, and cold. Delivery time was nearly an hour which seems a little long to me. Mongolian beef was oddly soft and tasted just funky. Egg rolls were great, though. I wish I ordered more.
Wendy S.
Place rating: 1 Spokane, WA
We were thrilled to find a Chinese place that delivered near us. We ordered food for 5 people and a few«add ons». Poor quality food. Wish I could say it was atleast mediocre, but it was bad. Don’t recommend. 2 days of food poisoning from this place. We are incredibly disappointed.
Mark B.
Place rating: 5 Mesa, AZ
My wife and I have been coming here for two years. The service is always friendly and the food has been consistently delicious. Best egg drop soup I’ve ever had too. The ingredients are always fresh and it’s nice to support a local business. Best Chinese food in the east valley! Always clean and welcoming.
Adriana L.
Place rating: 1 Chandler, AZ
Placed an order thru Unilocal.Received an email confirmation that the order was received. Waited an hour and then I called the restaurant. A male employee answered and when I asked to verify the status of my food. He said all the orders were out and the owner was delivering them personally. He said he wouldn’t be able to look for my order since the owner wasn’t there. I waited another 25 minutes and still had heard nothing. When I called back numerous time I received no answer. I finally gave up and went to Panda. I can’t say anything specifically about the food since I never received it. However, if the customer service I received is a standard of how they run the business then I will pass on the food. No stars isn’t an option but I will not spend my money on a business who doesn’t know how to provided descent customer service.
Laurian L.
Place rating: 5 Mesa, AZ
Decided to try delivery this time. Wow, easy peasy and on time and hot. I really like this place. It’s a great little place with good food. I have yet to get a bad or off putting meal. Staff is pleasant witha smile. Always.
Julie G.
Place rating: 1 Buffalo, NY
Ordered at 6:03 and Grub Hub said it would be here by 6:59. Then it was extended to 7:23. Now it’s 8pm and no food. Called and they apologized, saying it would be another half hour because they were slammed. I get that, but the last time this happened, my food was soggy, cold, and gross. If they don’t get here in half an hour, I’m asking for a refund. This is ridiculous. At least let your customers know when you’re behind.
Alex B.
Place rating: 5 Gilbert, AZ
Ordered off Unilocal and food arrived in 35 minutes. For being in Mesa and delivering to Gilbert(Val Vista and Guadalupe) is very nice. Food was excellent! Mongolian Beef, sweet Sour Chicken and Orange Chicken were all delicious. No problems with my order either. Family was happy! Time for some SNF!
Khevin M.
Place rating: 5 Mesa, AZ
We live in Eastmark and there are not many food delivery options but my wife found this Gem, They delivered the food in less than an hour, everything was delicious and priced right. Sometimes Pizza doesn’t sound good so I am thankful we have this wonderful option — We will be ordering from them again. Yum!
Mary S.
Place rating: 5 Phoenix, AZ
Good food being from Chicago I have a high standard ! Establishment is always clean and the cooks are the real Asian deal… you can’t go wrong.
Michelle M.
Place rating: 5 Mesa, AZ
LOVE this place. Best Chinese food I have been able to find in years. Extremely nice staff. Clean environment. Lovely food. What more can you ask for?
Keegan B.
Place rating: 5 Mesa, AZ
My favorite bistro around my house, good food and great service. Would recommend to anyone that’s looking for cheap, good quality, and large portions. Great lunch specials, and fast delivery if you want just get grub hub.
Nancy S.
Place rating: 4 Mesa, AZ
We had an excellent meal here today. I had the walnut Shrimp and it was delicious and large. My husband had Kung Pao Chicken on the lunch menu, which last till 4 pm and he said it was really good. From other reviews, I wouldn’t recommend getting delivery but ordering and picking up, or eating in, I think you can’t go wrong. We will definitely be back. And didn’t see a fly in sight!
Stan R.
Place rating: 5 Mesa, AZ
I just recommended EMPIRE on the Facebook page of the senior community in which I live. Comments in response was that those who’ve gone before me, and on the strength of my Facebook post, have found without exception, that the food is great. I used to go to the Peking Gourmet in Falls Church, VA during my years living in the Virginia suburbs of Washington, DC(1982 – 2004). Peking Gourmet was as good as it gets(WASHINGTONIANMAGAZINEGAVEITWASHINGTON’S BESTMANYYEARS) and famous people went there, including President George H.W. Bush. Well, EMPIREASIANBISTROISEVERYBITASGOODASWASHINGTON’S BEST. The portions were VERYGENEROUS and I’ll have two more dinners from that which I brought home. While we were there, the phone kept ringing, and it must have been takeout and delivery clients, because there was a steady stream of people(we went at 6PM on a Sunday) coming in to get their takeout bags. I ordered Sweet & Sour Chicken and my wife ordered Chicken With Garlic Sauce. Both great. PS: The restrooms were extremely clean. That’s a very good sign!
Chris D.
Place rating: 1 Mesa, AZ
Each table should have a fly swatter instead of soy sauce. We used to like this place a lot, but each time we go there, thinking the last time was a fluke, it just gets worse and worse. We like supporting the small businesses, but this one is a lost cause. The location is really weird and feels abandoned, like we’re in a post apocalyptic setting. That scene is intensified by the disgusting number flies landing on the table, our food, our straws, our faces… Ugh. How can the owner(s) be okay with this? It feels like that scene from The Ammityville Horror where flies fill the room. Food is never consistent, the wait staff is terrible, they bring out one meal at a time. I’ve been almost done with mine before my wife even gets her food. Why stagger meals? Do they really do only one thing at a time? Even when we are the only table in the place(which is typical) they screw up the order. Our last time(which really was our last time), we asked for no onions on our food. The waitress smiles, nods and says ok. My wife clarifies and says no onions on anything, please. Waitress smiles and nods and says yes, yes. I told my wife that I’d bet anything there will be onions on it. Yep, onions all over the place… And we were the only table in the place(a little creepy at 6:00pm). They had nothing else to do and still couldn’t do it right. I’m very surprised this place is still in business. I’m sure it won’t be long. I think they do a decent delivery business, but I’m sure that’s because nobody goes inside.
Kim s.
Place rating: 1 Pinal, AZ
Holy crap delivery was 1.45 hours!!! Food was OK not worth nearly 2 hours! Orange chicken was dark meat so didn’t eat it lemon chicken was chicken breast breaded and cup of lemon sauce OK but didn’t eat that either
Lani L.
Place rating: 5 Mesa, AZ
I order from these guys all the time. The food is good, the delivery is fast, and they are always friendly. My favorite things from their menu are bbq boneless spareribs, lemon chicken, pan fried dumplings, pan fried noodles with vegetables, and salt and pepper fish. I’ve never eaten inside, so I don’t really know what the servers are like, but I get take out or delivery at least once a week and everyone I’ve dealt with has been great. :)
Yvone D.
Place rating: 4 Gilbert, AZ
Ordered delivery after working all day and they are further away from a few other Chinese restaurants however the others don’t deliver. I ordered the Happy Family combo and I substituted pork fried rice from the steam rice. Everything is yummy and I would give 5 stars except the rices is undercooked but it still has flavor. Take out on a Friday night, heck yes! I recommend this dish!