Dallas M Woolf, DDS

Absolutely recommend Dr. Woolf! He and his staff are the best. Been with him for years and wouldn’t go anywhere else.

The doctor’s professional work was competent but I experienced poor customer service here (twice!). During my first appointment/​cleaning, I consulted the doctor about a botched filling from a month before at a different dentist and somehow that discussion got translated in his notes as «patient has cavity in that tooth». Fast forward to our next appointment (that was, to my knowledge, scheduled to take care of a different issue), this dentist numbed me and started the procedure to fill my botched filling tooth. When I objected, we got into a heated discussion where I was told firmly that I had a cavity I needed treated and that I most certainly had agreed to the procedure.
Anyway, this did not go well. I tried to give the doctor the benefit of the doubt that he sees a lot of patients and maybe misread or poorly worded his notes. I told him as much but did not get any kind of an apology or reconciliation from the doctor (I would have been happy with «sorry for the misunderstanding or miscommunication» as perhaps by technicality I had a decay-​free cavity in my filling). As an insult to injury, later in the appointment he made a somewhat snide remark about «taking better care of one’s teeth» which really hurt considering I had made a big deal in my first appointment about how hard I work to care for my teeth
Almost six months go by and I didn’t hear from the doctor so I decided I didn’t feel like giving him any more business with cleanings etc. I just called this morning to cancel and explain myself. I was «reminded» that I still have an untreated cavity. Really? Really?! The doctor still didn’t update his notes after the big to do at our last appointment? I was going to ignore the bad experience and let the doc keep his top rating on Unilocal (which is what led me to try him in the first place), but today just pushed me over the edge. I can’t imagine what I would have done or said had I been sitting in that chair this month and he tried to push the wrong diagnosis and revealed ignorance of my issue a second time.
The office tried really hard to give a personal touch when I came in for my first appointment. I got a handwritten note in the mail and several other holiday type mailings. The front secretary was really sweet and I could have tolerated the cold demeanor of the dentist if he had actually demonstrated a genuine care for me as an individual by remembering something about my teeth and by not treating me like a contemptible idiot when I disagreed with him.

Woolf Dental is an Oasis in the Desert! We are from Massachusetts and come to Tempe in the winter to bathe in the sun! When we found Dr. Woolf and his amazing staff, we thought we’d also discovered a gold mine! We have been so pleased with the service that we’ve receved from Dr. Woolf and his staff! They have been pleasant, efficient, and compassionate in providing care and taking care of our dental needs. Dr. Woolf greets us personally each time and takes the time to go the extra mile for us. We would recommend this dental facility to everyone because we know they would not be disappointed!

Finished all the work needed on my teeth in two follow-​up appointments. Cathy was very pleasant to work with and got me appointments that fit our schedule. Dr. Woolf aside from being very personable is very efficient when he works on your teeth. I was amazed how much he got done during the appointment. I am very happy with the work that was done and Cathy did all the paperwork for my insurance.

Hello everyone! I wanted to stop by this page and briefly share my past experience with Dr. Woolf at his office in Mesa. I truly believe Dr. Woolf is one of a kind. I have never felt the kind of genuine care and standards Dr. Woolf lives by. I have never been rushed or upsold, and his technicians and equipment are state-​of-​the-​art. He also kindly follows up every appointment with a card or email, and his front desk staff is always kind and happy to assist. I have seen a few dentists in my lifetime, and I have never been more impressed. He prefers the Sonicare brand of toothbrush, and even offered the chance to purchase one at his discount if I couldn’t get my own. I am a lifelong patient regardless of where I move in the future, and my wife will be joining his clientele very shortly. This guy is for real, I can’t thank him enough. :)

I hadn’t been to the dentist in… let’s see… six years. (I know, I know). So when I decided to make the jump because I knew I had to go, I did some quick searching online and chose this office. From the minute I made the phone call, I knew I made a good choice. I told the receptionist how long it had been and I was embarrassed, and she basically told me not to worry about it. I was scheduled the following week.
My appointment ran right on time. Because it was my first, Dr. Woolf did my cleaning and exam. Wow, dental technology has really come a long way. Everything is computerized and a lot of photos were taken so I could see what was going on. I wasn’t’t made to feel bad or embarrassed because I had waited so long. Additional appointments were easily scheduled.