AZ Bird Store

I Bought my parrot there a couple years ago and had a mixed to negative overall experience. The staff was mixed in their knowledge, one younger gentleman just shrugged his shoulders and walked away when I asked him the sex and age of a parrot, the younger woman was very helpful though and seemed to care. The owners did not seem to care much, most likely because I was looking at a medium sized 700 bird not a several thousand dollar macaw. They did try to talk me into an umbrella too which would not of been appropriate for someone with only moderate hook billed experience. The store was very dirty and they were not actively cleaning up. I am giving three stars though because the birds did seam healthy (and the one I bought still is) and the one girl seemed to care about service and the birds.

Against our better judgement we purchased a baby cockatiel 6 days ago. While at the store we observed filthy water dishes, disgusting cages and dead birds I think aviary. This isn’t a store, it’s a place for birds to sit and die! They’re neglected! The prices are 25% higher than other stores and it seems the only concern the owner has is making money. The store is horribly understaffed-​one employee brings someone with her on weekends, just to get help with the cages while the Manager sits at a desk and does nothing. Our bird died tonight, I’m crushed!!! He was well loved and superbly cared for during his 6 days… but let me tell you, watching a bird who can’t breath, is sneezing and then dies to see over 1 tblspn of fluid empty from its beak further solidified my disgust! Do. NOT buy your birds here, there welfare only seems to be a concern for one very loyal employee… otherwise, no one gives a crap. The owner needs to sit in a box of her own feces and drink filthy water for days… maybe she’ll then understand the unjust she is doing to a living being. This bird didn’t stand a chance!!!
Finally-​the macaw-​do you enjoy walking on poop and seeing animals without food and water? If you do… be sure to visit! There were Quakers in the room in cages they could get their heads stuck in-​the bar spacing was so large! Other cages-​wild bird-​looked like it hadn’t been cleaned in weeks.

Been here a few times trying to give it a chance; Not a fan of this store. I bounced between many bird stores for awhile trying to find the one that fit my needs best, and every time I go to this store I get bad vibes. Everything down to their cockatiels is over priced, the bird room is very cramped, customer service is always uncomfortable and surprisingly hostile at the front counter, and the birds always seem to be overall unhappy and unsocialized. I’m by no means a bird expert when it comes to avian wellbeing, but when everything about a place gives you bad vibes, you have to trust your gut!

I don’t know what the bad reviewers are talking about but this is an amazing store! They were very helpful with my bird Rio I’m sure they’ve already remembered who she (or he?) is by now. I recently (July of 2014) adopted Rio from a friend and they’re saying she could possibly be a boy! Just have to take the DNA test whenever I’m ready. They’ve got awesome choices of bird cages (new and used!), tons of toys, wide selection of food, I bought a play perch for Rio at a steal! The staff are super friendly, knowledgable and it’s an awesome experience to explore the bird room. I know it may seem messy but seriously I have one bird and it gets messy the second after I have done a full cleaning task (which I do at least once a week) and the smell the other people were raving about… I couldn’t smell a thing. They’re birds and they love to make a mess. When others mentioned birds looking distressed, ever seen a bird get groomed? They’re feathers don’t result all pretty-​like obviously because the birds are getting groomed (nails, beak and wings trimmed). There’s no «brush or comb» made for birds anyway. They naturally fix their own feathers and come back to purty-​ness in their own time. Rio loves coming to this store, she says «My name is Rio!» And responds to other birds. If you ask the staff what the birds talk about, that’ll be the highlight of your day. Alright, I could go on but go in for yourself and you’ll be delighted. Just don’t bring bird-​phobic friends unless they want to face their fears… this would be the place to go. :)

Today I went to the AZ Bird store to get an english budgie. I, of course, looked it up on Unilocal.I took it at face value and disregarded the negative reviews. Let me tell you, DO NOT SUPPORT THIS STORE! When you walk in, it reeked. The bird room to the right is the source. The floor was covered in filth and waste. But the worst part was that they were horribly overstocked. They waaay too many large birds who all looked disheveled and stressed. I went to the cage that contained the parakeets, and there were many of them crammed in a cage with equal or more cockatiels. It was absolutely shocking! I am finding contacts to report this place. I don’t care if it was the middle of the day on a Sunday. If you have THAT MANY birds, their environment needs to be cleaned often, and the birds need more attention and care. They should absolutely be ashamed, and if there is someone in charge of taking care of these birds at this particular point in time, they should be fired, or extremely reprimanded for the conditions I saw the bird in today. My only regret is that I did not take any pictures to share.

Very knowledgeable and helpful staff, I even had good luck with some known pluckers which shows the work they put into their birds IMO… so much so I am hoping to take one home soon… come on Happy Feet… BTW I put 4 Starz because I believe there is always room for improvement in all that we do…

Nice selection on bird cages. Went in today and no one came out to help me or greet me. I’m a Lil short and the bird cage I wanted was high up. They have cameras all over the store and the two gentleman in the back where they groom the birds just talked amongst themselves never said hello even tho they did see me. Disappointed left without buying anything. Been there before and had a lady greet us and asked if we needed help she was extremely nice. I guess the guys convo was more important. Purchased a cage at another store was a couple dollars higher but the staff there answered all my questions and helped.

I love this store, they have all the birds one could ask for– the baby cockatiels are so adorable and precious– the staff is very careful and loving with all animals.
love the manager debbie– she is so helpful and kind. I already bought two baby cockatiels, got a third yesterday and plan on doing more business.
HIGHLY RECOMMENDED.

I haven’t had a chance to visit this newly-​opened bird store in Mesa, AZ. It’s located a block or two south of Broadway Rd on the east side of Dobson Rd. After I visit this new store, I will tweet my review. I mean, I will tweak my review. I don’t know when this store opened, but I saw customers entering when I walked by on 1÷28÷2013.