Allen’s Automotive Towing & Repair

These dudes are honest. I’ve been going here for years. They never ever try to upsell you. They’re laid back. They’re always accommodating even if it’s for a simple oil change… and they still don’t try to upsell you then. And they always do the job right the first time. I once had to have my car towed from my house and they were there to pick it really quick. Good guys you can trust.

Eric Allen always been nothing but straightforward with me and has been willing to work with me when I was low on money to just get my car running!

Do not take your brakes to be serviced here if you value your life.

I’ve used Allen’s Automotive for the past 10 years since I have lived in AZ. He is extremely personable and very reasonable and their office has always made things right.
Recently, my son decided to be an «auto mechanic» on his own car and shorted something in the electrical system. We managed to get the car to Allen’s and he personally came out and showed my son how to troubleshoot what he had done wrong on his car, taught him how to use the tool and then said ‘Merry Christmas!’ and sent us on our way. I appreciate his taking the time to teach and build up rather than take advantage of someone who messed up. He didn’t have to do any of what he did and could have easily charged me a diagnostic fee to cover his time.
We will continue to support Allen’s Automotive as he has earned our trust and appreciation.

10 years ago I would have given allen 5 stars because he was honest. Now he’s just either greedy or desperate. Over the past year I have sent several family members to him only to find his quotes were twice as much as other neighboring repair shops or flat out unnecessary. This tends to be his modus operandi (pattern) during the months of November and December.

Having problems passing emissions. Went to NAPA on Combs and said it tested fine only to fail again. Took it to Allan’s and he found the problem immediately. An inexpensive 4 inch hose. Very impressed

I brought my car to Allen’s because my headlights stopped working. They were very nice and got my car in quickly. They gave me a quote of $ 631 for a replacement headlight dimmer switch. After the initial sticker shock, I decide to research the part myself. I found the part online for $ 199 when Allen’s was charging $ 460. When I called and questioned them about it, they said that is what NAPA quoted them. Sooooo, I called NAPA. The price they gave me was $ 350 (still $ 110 less than Allen’s told me). I decided to order the part and change it myself. I feel like they were trying to get more money out of me unfairly. My quote from them has an «other charge» of $ 20 on top of the part from NAPA being marked up $ 110. I’m sad and disappointed that they tried to scam me out of money. I can’t comment on the quality of their work as I decided not to go use their services. All I can comment on is that I feel as though they were dishonest in their part price quote. I will not be using or referring Allen’s in the future.

I was referred to Allen’s by a friend who is an ex body man and mechanic a couple years ago when I had problems with my a/​c on my commuter Civic. Eric charged a minimal amount for a dye test and found the problem and took the time to show and explain to me exactly what it was and I was able to fix it myself.
Last week my van was having a cooling issue that Eric scanned the code and told me exactly what the problem was again, which was the cheapo thermostat I had installed a few weeks prior.
5 days later my Civic’s timing belt snapped on the 101 and Allen’s towed me in, diagnosed it quickly, advised me on everything needed and charged a very fair and reasonable amount for the repair. Repairs were done quickly and the car drives perfect.
What else can you ask for than an honest business that charges a fair amount for quality work?

Great service and very reasonable price. I stuck my tractor in the mud yesterday, my neighbor and I couldn’t get it out. Called Allen’s this afternoon and by 4 PM he had it out. He charged less than half of what the other guy quoted me on the phone.

Had oil changes and repairs done. Never been disappointed yet. See website for coupons on oil changes.