Waffle House

Waffle House always hits the spot! This is by far the cleanest, spiffiest one we have ever visited!

This place rocks. Parisha is an awesome server, very attentive and customer oriented. The food was prepared exactly as ordered. Stopped by on our way to UAB for breakfast and stopped again on our way home. It was that good! I would recommend this Waffle House to anybody looking for an inexpensive meal, cooked the way you order it, and served with a smile!

HANDS DOWN the worst service I’ve ever received in my life. I’ve waitressed most of my life (Denny’s, IHOP, Red Robin, etc.) and so I try to cut waitresses some slack if they do a crappy job, but we were so appalled (the BEST word to describe her service) that I’m going to call the district manager later to let them now how crappy the service was.
So we come in. Our hostess was SUPER friendly! She set up our tableware, smiled and welcomed us. I told her it was my first time at a Waffle House and she was really happy that we were there. Then she said that she wasn’t going to be our waitress. And so the suck begins.
Our waitress comes. She doesn’t look interested in serving us, is nowhere near as friendly as the hostess and doesn’t greet us. Okay.
Then she takes our order, but brings back a completely different order. WE LITERALLY ASKED HER FIVE TIMES TO BRING US THE THINGS SHE DIDNT BRING US, and she forgot every single time. She brought out toast instead of raisin bread toast, didn’t get my bacon crispy, didn’t get my hash browns country style, forgot my husband’s country ham – which would have been fine if SHE FIXED THE PROBLEM RIGHT THEN AND THERE. We literally waited until THE END OF MY MEAL to get our things! My husband even said she rolled her eyes and looked annoyed at me for asking for my raisin bread toast (which I’d already done twice super politely); I eventually had to ask the manager for the bread since apparently getting four pieces of toast was difficult for her. She literally had two tables she was taking care of. Us, and the other table right by us. Honestly, if she can’t manage two tables, I don’t know what she’s doing working at a diner. Oh! It’s probably because while we were waiting for our toast and country ham to come out (which we had to ask for two times each) she was busy flirting with the manager RIGHT BESIDE US. My husband and I were literally looking at each other and no words needed to be spoken – «What a crappy waitress.» While your guests are waiting for literally half of their meal (which she forgot!!) you’re flirting with your boss? Seriously?
And on top of that, the boss was just staring out the window and flirting back instead of checking on tables!
And on top of THAT, our waitress (her name is Michelle, just so you don’t have to deal with horrible service) started cleaning our table (not pre-​bussing, but literally CLEANING) while we were still eating.
Honestly, if she was like a new waitress who kept messing up and apologizing, that’s fine. I was a new waitress once upon a time – but this waitress? SHE WAS NOT APOLOGETIC WHATSOEVER. She made us feel as if WE were the ones who screwed up, when it reality she would rather flirt with the boss than actually get an order right. I’m honestly just mostly upset about her attitude and lack of customer service than anything else. She literally rolled her eyes and sized me up as if I were competition or something. What is that? Like I’ve said, I’ve waitressed forever and that was the exact example of what NOT to do with guests. When you waitress, you smile, you apologize, and you do whatever you can to make your guest feel appreciated and valued – THAT’S how you earn a tip. You don’t get tipped for crap service, but for good service – which is why we left NOTHING.
On a positive note. The food (when it finally came out the right way) was pretty awesome though and for a good price. I got a standard egg, bacon, toast breakfast and a chocolate chip waffle which was pretty bomb! When I went to pay out, our hostess who was super friendly smiled and asked how our experience was, and I told her that the food was great! And that’s all.
I say go to the Waffle House on Bonita Rd. Otherwise, if you do come here, make sure your waitress isn’t Michelle. Unless you want absolutely mediocre service. I seriously am in shock at how horrendous the service was.

Food was good and employees were very friendly. I ordered food to go and they put everything I needed in bag plus a little extra condiments! Loved their smiling friendly faces!

Food was typical Waffle House, our waitress could have been friendlier and smiled or something. She kinda acted like we took a seat she was saving for her best friend, if ya know what I mean. Her name was Leah, I looked at her name badge. Service wasn’t bad, it was just minimal. We would have gladly doubled our tip if she stepped up her game a little. Example: I asked for scrambled eggs well done, they arrive runny, she didn’t catch it and I didn’t send them back. When she brought our food to the table there was no bacon and she didn’t say a thing but 2 minutes later she brings the bacon. It would be nice to be told, ‘the rest of your order will be up in a minute’ or something. There is also either a condensation problem or a roof leaking problem. In the entry way there was a bucket catching drips of water that I’m guessing was from the rain the previous night. There was water dripping out of 2 of the fluorescent light fixtures?!? Where is management?

Cheap good food 24 hours a day and very friendly staff. I’m coming back.

After attempting to try The Waffle House in Canton, MS, and FAILING, we decided to go here before heading back to Chicago.
1) The food is hot, tasty, and CHEAP
2) The service is what you expect in Mississippi. Just AMAZING. Our waitress was as country and polite as she could be.
I’m saying, what else can I say. This was my first time eating at The Waffle House, but whenever I go to the south, I will have to make a pit stop here.