Murni Irwan, DDS

This place is freaken RIDICULOUS!!! My son’s appointment was at 11 am and we didn’t get seen until 1pm. The staff is soo rude! They look at you with an attitude or like if they don’t want to be there. when the dentist finally came he saw us not even for a minute and left. DON’T COME HERE. Unless you like waiting hours to be seen. Pathetic!!!

My previous 1 star review was for the office receptionist at the front desk Alma. This 5 star review is for the dentist himself and his dental assistants. Dr Murni has done an EXCELLENT job on my dental work. He takes his time and double, triple checks everything to make sure his job was done correctly and didn’t miss anything. He does take his time so therefore he will have you come in a few times to complete the work in sessions versus doing it all in one appointment. He makes sure you are happy and comfortable. The dental assistants also ask you if you are ok and are nice. After my experience with the front desk lady Alma I had told myself I wouldn’t go back after he was done with my crown. But I admired his work and don’t think I would be able to find another Dr that cares about his patients like he does.

Rudest, most unprofessional, incompetent staff I’ve ever had the misfortune to come across. I called for a simple appointment reminder and the front desk «worker «rudely responded she had no time to call back later!» I was shocked at the level of unprofessionalism. When I reattempted calling back later the same thing happened, but this time I urged her that I needed to know and she rudely responded to hold on and put me on hold for 6 minutes ! When another receptionist answered I told her I needed an appointment reminder, she responded that they don’t do appointment reminders ! Really !? My response was «well how am I suppose to show up to appointment if I don’t know the date and time ??» She than asked why I hadn’t saved it when it was scheduled? (which was over a month in advance) I told her I saved it on a phone that has since been replaced, but she could care less. I got nowhere with these rude, unprofessional, incompetent workers. I understand that maybe they’re overworked, maybe they’re busy, maybe they don’t have enough staff, I get it ! But it only take common sense on how to go about telling a person they’re busy in a polite manner. These ladies have no phone etiquette what so ever ! Will never go through this office again and will most definitely go out of my way to let people know not to go here. Don’t waste your time just go somewhere else !