Ingram’s Music

Kool folks here, yah dig… when in town I bring my guitar here to get tuned up… music sounds nice here

I do not believe in hateful scathing reviews and I so want to be polite when writing about any business, here it goes. We have been customers of Ingram’s music for years; all three of our kids took music lessons there, we have purchased instruments and when David worked there, it was a regular stop for us when visiting downtown. As of late however, the service has drastically declined. We stopped in last Saturday to get our sons guitar strings replaced and to look for other items he needed, additionally, I was in the market to purchase a guitar and get some information on lessons. The two guys working behind the counter, were unfriendly to begin with and as we were looking around, didn’t offer once to help us, didn’t ask if there was anything else that we were looking for etc. Our son, who is a teenager and a musician picked up a guitar and bumped another and one of the guys told him in a very snarky tone to be careful… my husband assured the guy that he was being careful and reminded him that he has commented like that to him every time we go in. To start off, the guitars were very close together, even I had a hard time not touching the others when putting it back but the bigger point is that if the guy had bothered to come out from behind the counter, that situation could have been avoided altogether. It seemed that they guy had issues with younger kids as a whole. If they hadn’t already begun the work on our sons guitar, we would have left. It was such an uncomfortable visit. What saddens me the most is that this used to be where our kids came to see all the different instruments and get excited about music, now we just feel like we’re hassling the workers to help us out. Unfortunately, we will be taking our business elsewhere.