Berry Frank W Jr MD

I had the worst experience with the lady at the front desk. It was so bad I refused to schedule an appointment to see anybody there no matter how good they may be. I called in to schedule an appointment and sat on hold for 10 minutes waiting for the receptionist to tell me when the next available apt was. She was extremely rude and had a major attitude the entire phone call. she asked me who my insurance provider was and I let her know. I have a main stream insurance provider in a PPO. I have had zero trouble using it in every doctors office around the area. She very Rudely told me they do not take that insurance. Surprised I questioned her as everybody takes my insurance she curtly said, ‘ma’am we have the right to refuse insurance if we want to’. I was so floored I hung up the phone in disgust. I would rather wait the duration to go see Dr. Picking ton than get in quickly to this doctor. There must be a reason this office has available appointments and there is a 2 – 3 month wait for Dr. Pilkington.

I’ve had a rash for 2 weeks, I made an appointment over a week ago to see Dr. Berry, my appt is not until Wednesday but since last Thursday I’ve been calling to see if there were any cancellations or if I could somehow be squeezed in as my rash is getting worse, so today I decided to drive to the office and ask if they would please make an exception and let me see Dr. Berry and the answer was NO again, I pleaded with the office manager to please ask the doctor if he would see me and she would not, she is very very rude and definitely not a people person, I don’t understand why Dr. Berry would have that kind of person working for him. I will someday see him out of the office and let him know how unprofessional and negative she really is and because of this I will never go back and have found a new doctor!

I can’t say enough good things about Dr. Berry! He’s a great doctor with a wonderful «bedside» manner. He actually explains things! If you are tired of the condescending no humor doctors as I am, Dr. Berry is your man. After years of skin rashes and BS doctors, he fixed me up in one visit!