Zappitelli’s Pizza

Upon arriving to Zappitelli’s we were told the wait was going to be 25 – 30 minutes. We waited for over an hour prior to being seated. Two employees kept going into the parking lot to look for someone. When the last waitress came in, she said «O there you are» to a family in the corner who had walked in 5 minutes prior. They were seated instantly. It is one thing to wait longer than you’re told; however it is ridiculous for employees to go in the parking looking for someone they know and not seat people who have been waiting over their quoted time. Not to mention there was a table empty for 20 minutes before someone cleared and cleaned it and many others that were empty for a long time with employees walking by, looking at them and not stopping.
Once seated, our waitress was speedy and kind. I ordered the hot pepper parm and it was good (I would get it again, but it wasn’t the best meal I’ve ever had). My boyfriend ordered the Walleye, his potatoes weren’t crispy, and he said his meal was «ok» but he wouldn’t order it again.

Wow used to be my favorite place, had to ask for the rolls, the salad was less than in past visits, our waitress was slow but I was hungry. Ordered the chicken Marsala because it was alway good, well not no more I could have gotten drunk off it! Chicken was cooked but not the Marsala, it was poured out the bottle and served!!! Sorry but this meal actually left a bad taste in my mouth.

It’s rare my boyfriend and I order food and don’t keep what we don’t eat for leftovers but in this case, there was no way we were keeping what we didn’t eat. The reviews we saw on Unilocal made us think «let’s give them a try!» and I’m really wishing we didn’t. We ordered a chicken parm sub, meatball sub, and a large pizza. The prices were higher than what we wanted but due to the raging reviews we thought it would be worth it. Wrong.
The chicken parm sub wasn’t terrible but wasn’t good either. It tasted good at the time because I was starving but as I got towards the end of my half I was not impressed. Soggy bread, bland sauce… nothing to write home about.
The meatball sub (which I didn’t eat) looked good but based on the look on my boyfriend’s face it wasn’t very good. The bread looked very soggy which is never good.
The pizza… ugh… The sauce was not good (too sweet and just so not good) and the crust was soggy and tasteless.
Overall, what a disappointment… We won’t be returning.

So my boyfriend and I Love to try new restaurants, and we really wanted Italian. So we decided to give this place a try, my boyfriend ordered spaghetti and I ordered the lasagna. Now we both have high standards when someone puts «homemade» on their menu, and they said that their spaghetti is homemade. Let me tell you, it definitely was homemade and amazing! The noodles actually stuck together when you spun them onto the fork! The sauce was flavorful and I wouldn’t change a thing! So the spaghetti was really really good, But my lasagna was AMAZING! Huge portion, baked and loaded with cheese! I hate when restaurants are cheap on the cheese but this place defiantly does it right! We will be back!

Growing up in an Italian household I have a high standard when it comes to scratch made, red sauce Italian comfort food. Zappitelli’s is some of the best I’ve had outside of my Mom or Grandma’s house! I had the gnocchi with meatballs. The gnocchi were light and not gummy like I’ve experienced at other establishments. My Dad had the stuffed hot peppers parm which he said were excellent and a very unique menu item. The other three at the table all went with the chicken parm which was tender and flavorful. All entrees came with delicious homemade rolls, salad and a large side of house made pasta. WARNING: Bring your appetite as the portions are extremely generous! Overall I definitely recommend Zappitelli’s to anyone in Northeast Ohio who wants a quality Italian feast at a great price. We will definitely be back as soon as we can!

Sauce is bit bland, food is bland. However if you don’t know real home cooking, or are not Italian, your going to be happish. If the cook would use the spices in any Italian grandmother’s kitchen, he could improve 100 percent. This joint would never make it in Iittle Italy. But in mentor… it does.

Great food, a little too heavy on the sauce though. Prices are high, and I get it because they give wayyy too much food for 1 person. So, maybe they can cut down on portions and their prices? The cannoli’s are awesome.

Amazing food. Have been coming here for years. Service is great as well. Definitely recommend coming here

We have not had anything bad here! Love the food!

We were back in town to visit so this was a must. I had cavatelli with meatballs (comes with a big salad and bread). This meal was served in a serving bowl. Like what I would put on the table for my family… I got 3+ meals out of it!
I like everything here. It has the bones of classically good Italian: perfectly cooked pasta, decent sauce, great meatball texture, good bread and olive oil on the table.

What an incredible traditional Italian place! Huge servings, incredible flavor, and great family service!

Good Italian food especially the sauce at decent price. Love this place. Our go to place for home Italian when out.

Good food, extremely friendly service. No, it’s not Chef Battali, but it’s better than the rest of the places in town.

I’ve pretty much given up on Unilocal.Most reviews are from teens who aren’t experienced or those folks who appreciate a lot of food contrasted to honestly good food.
Zappitelli’s gives you lots of mediocre food for a little money.
Ordered small Deluxe Pizza. Toppings were only marginally OK except for the Ham. What’s that about? What killed this Pizza was the crust. Tasteless, and extremely soggy and soft. I confess as a South Philly & NYC former resident, I’m spoiled by thin crust Pizza cooked in coal or wood fired ovens. Nice crust and made in store. I live in Florida now and Antony’s Coal Fired Pizza in Tampa and Orlando are very good. Just saying so you know good Pizza can be found outside the Northeast.
I then saw «Homemade Cavitelli with meatballs. Sounded good and difficult to screw up. Nope, they did. Hard to believe the Cav was homemade. Why, because all consistent size and length and tasteless. Also, cooked to the point that they were literally mushy starch. The meatballs were large and again barely edible. The gravy as I call tomato sauce tasted like out of a can.
So, why did I go? Unilocal reviews were close to 5 Stars. Seriously? Also, I saw they claim to use DeCecco Pasta, my favorite brand pasta after homemade. How this could possibly be anyone’s favorite Italian Restaurant is very sad.
I don’t know how Unilocal can improve real experiences, but maybe have a Unilocal Pro where only mature diners can offer reviews. Until then, I’m out of here. Sorry.

This is a great restaurant, the food portions are huge, me and my wife share one dinner and still get full! Or you can eat till your full, and take home the leftovers and eat it the next day. The place in Mentor is better than the one on bishop Rd, believe it’s called Stonebridge try it you’ll like it. PAPPY

One of my favorite Italian places in mentor. I was from Chesterland originally and miss Guidos and Zap is a great replacement. There sauce is awesome and meal positions are huge! And they deliver if you are close.

First things first, expect to take a doggie bag home because portion sizes here are HUGE.
I’ve been to Zappitelli’s twice for a sit down meal and definitely was not disappointed either time. This past time I went with my family and ordered the potato gnocchi. I could only eat half of them because there were so many, but that was not for lack of trying :). If I had room I would have downed the whole plate.
Beer selection is ok, nothing spectacular.
My one complaint is that we were one of three families in the restaurant at the time, and they seated all of us right on top of each other. It would have been nice to have at least a table in between, especially when it wasn’t that busy.

Everything I’ve eaten here has been 5 stars and I’d recommend! The portions are huge, which is good because you’re going to want to eat your leftovers for sure! Waitresses are all very friendly and it’s locally owned.

This was my first visit here. We stopped because of all the positive Unilocal reviews. First, our server was very sweet and nice. My boyfriend and I got the antipasti salad for two with the house dressing. It was enough salad for four! I’m sorry I didn’t take a picture of it, we just dug right in when it came. The bread that was brought to the table was warm and fresh and the size of a hamburger bun. We ordered chicken parm with homemade spaghetti and a small white pizza to share. Holy cow, it was a ton of food and it was all delicious. We had enough left over for a whole other meal.

I come here every Sunday for pasta. The dinners are generous enough to split with a dinner partner or to take home for another dinner. I split mine with my husband and order a second salad. For what you get, we are always satisfied.
I presume the ingredients are good based on what’s on the table: fresh cheese, mild hot peppers, sea salt, real cream, Colavita balsamic vinegar. Extra virgin olive oil. It’s all good; is all good including extra napkins.
The food here is just like home. Love it.