Just awful. We had a new bedroom set on order and ordered the mattress and box spring through original mattress factory before furniture arrived. I had no idea that our set did not need the box spring because I had never actually seen it in person. When both were delivered original mattress factory wouldn’t take the box springs back because that is their policy. Even the following day. $ 500 down the drain. Disgusting.
John K.
Place rating: 1 San Francisco, CA
No returns on anything. Read the fine print. Received a set of sheets foe Xmas, never touched or unpacked and no returns or exchanges. Never again OMF.