Moe’s Southwest Grill

Horrible. Very rude service. I had an Unappetizing bowl, the seasoning was strange-​served with very greasy chips. Much prefer chipotle-​even with their issues.

My first visit was today. Staff was very friendly and helpful. Many options to choose and add to burrito or bowl. Tasted fresh and flavorful. Guac could be a little better. Salsa bar is great idea. I thought it was better than Chiptole’s except for the Guac.

I actually prefer moes to chipotle. There’s much more options. Like the black olives and fresh jalapeños and cilantro. Not to mention the delicious sautéed mushrooms and onions.
I get a veggie burrito every time I go and I haven’t been disappointed yet.
My only critique would be the guacamole. It’s just not on the same level as chipotles guac. It’s always slightly brown and watery.
Also A+ for the rewards program! Put in your number at the register and you get a free entrée after 10 visits. My husband and I have both earned free meals already.

I absolutely LOVE Moe’s, and this one didn’t disappoint. Joey w/​chicken, brown rice, cheese, and chipotle ranch, side of queso, chips, medium salsa, every time. I had never tried their new spicy chicken before, so I opted to try it and was impressed. Only downside was the girl at the register… she was pretty but had an unfortunate and seemingly severe case of RBF, poor thing. Despite that, for my first time to a Moe’s in probably 4 – 5 years, I am so stoked that everything tasted as good as it did back then, I’m going all out on the 5 star.

I like the salsa bar and thought the salad with grilled chicken (all white meat!) was yummy. Everything tasted fresh. They give you lots of chips, which is great. The guacamole is not the best, but it wasn’t bad.
You can also place your order online and customize as much as you want then have it ready to pick up, so that saves time and is convenient. I definitely recommend for a quick lunch or dinner — more variety in menu options than Chipotle.

A American Mexican fast food chain. No real authentic Mexican food just toppings in a bowl or burrito. But still tasty. The food is fresh and easy to order. Just look point and they add it to your order. The staff is nice and make sure the food is presented well. The restaurant itself is always clean. I’ve never had any issues. For what moes represents its good and I’ll eat here again for sure

Just had a horrible gross thing happen that I am sure wouldn’t have happened if the regular main guy who is either the manager or owner was there. First, this is petty but my daughter noticed we weren’t greeted with the happy «Welcome to Moe’s!» Well, no big deal but then we sit down and the adult meals had half as many chips as the kid meals. Worst thing was I take a bite of my burrito and there is a giant chunk of an end of an onion in my burrito. The brownish skin part. Ugh. Try getting raw onion flavor out of your mouth! And the end is the worst! It was nasty. That being said, hopefully someone reads this because I don’t want our backup dinner option to go down the tubes for my family of 5!

Moses the best Mexican restaurant I’ve ever been to good prices free chips with the purchase of a meal and if you build up enough points to get a free meal I will never go to Chipotle again lol lol

Arrived around 11:40 am before the lunch rush.
Stepped up to a fresh counter to make my bowl selections. Rice, black beans, chicken, cheese, both salsas, sour cream and lettuce.
What a perfect lunch!!!
Everything was great, I only wish they would drain the beans more. Just a pet peeve of mine
Chips were fresh and the salsa bar is a clever idea.
The «Welcome to Moe’s» greeting gets old as you eat your meal as guests arrive.

Excellent Location. Clean restaurant. Impressive salsa and drink selection what is not to like here

Better than the other Moe’s in mentor, but not as good as Chipotle. Moe’s is a great alternative to Chipotle, they do many things better such as the Chips, the chips are fresh, perfectly salted, come with every meal, and with unlimited salsa. I got a homewrecker burrito this time. I wasn’t a huge fan of there chicken before but now they have a smokin chicken which is flavored with smoked jalapeño & honey-​glaze. That was pretty good. There rice isn’t as good as chipotle’s and they didn’t have white rice which bummed me. Also there peppers and onions aren’t as good as chipotle. However some things I do like is the cilantro and jalapenos also the southwestern ranch sauce. They have queso which everyone enjoys but it hurts my stomach. Overally the burrito was good and satisfying. It was folded nicely. The restaurant was clean and the staff was nice.