Fuji Japanese Steakhouse

I had the pleasure of coming here on New Years Eve. It was not my first time; I come here regularly. The service here is always exceptional, but on this night I feel they went beyond what was called for to take care of the large crowds that flooded the place. There aren’t many places that I would wait an hour to get seated, but this place is one of them and for the amount of people it was a fairly acceptable wait. The servers are always friendly and accommodating with any changes thrown at them. The food here is always amazing and makes me want to come back for more. I have been to a few hibachi places and they all come up short.

Went New Years Eve with a group of seven people. Had made advanced registrations for an 8 PM seating.
We arrived a few minutes before 8 PM and was told they were running about 20 minutes late. Finally, we were seated at 9:15 PM. Within about 10 minutes we finally were able to place our order. We waited another half hour and nothing but clear soup was served.
There was no sign of a cook and the hibachi table was not even ignited. At 9:50 we decided, that was enough. And left.
This was the worst mismanagement of a restaurant I have seen in a long time. We will never go back

The most embarrassingly bad service ever. Waited more than an hour and a half from our reservation time. Had to walk out. Reservations do not matter and they will be understaffed. Never go this terrible restaurant.

We decided to head to this place after seeing it for years and never been in there, well first of the place doesn’t look Japanese at all except for the staff, drinks were order and brought to us in really cheap glasses, after we place our order salad and soup arrived and here is where the problem started salad was bad and to top it all off was a worm on it pun definitely intended, we left immediately, do not go I repeat do not go to this place it will gross you out forever.

Wow! What an amazing experience! Went on Tuesday at 5 for a birthday celebration. So much fun! The food was absolutely delicious! The ginger salad could have been a little bit better quality lettuce but everything else was phenomenal! This is also the first hibachi I have ever had that served noodles. Very good! The actual birthday part of the evening was so fun. A little light show, a song and singing, and a really cute dessert with a flower candle! I would highly recommend this place. Plenty of seating too. You wont be waiting long.

Love the sushi here. The menu options are also ridiculous. They have so many options it takes me awhile to figure out what to order. The seaweed salad surprisingly is amazing. The sauce/​dressing/​heavenly substance they mix the seaweed with is on point! Another cool thing is if you sit on the hibachi side, and someone has a birthday near-​by, you ultimately get to attend a 20 second rave, as lights flash and japanese techno music blasts. There aren’t many negatives I could point out. If I had to knitpick, it is a little annoying you have to ask for forks. I cannot use chopsticks to save anyones life. Also, the waiters/​waitresses are pretty dry, and don’t seem too inviting and bubbly. Overall, I would go back multiple times to try the many items on the menu.

Average. Nothing to write home about but food was decent. Dining room was filthy and table was sticky and dirty.

They have good sushi and many different rolls. They have a hibachi side so if you want to be entertained while you eat you are good there. They also have a dinning room if you want a Nice quiet dinner with the person you’re with. Food And service good. Half price sushi Monday and Tuesday.

Came here for lunch, the restaurant seemed really quite for lunch time. Over wall the restaurant was clean and the staff was friendly. I ordered the sushi which took longer than my coworkers entrees. The sushi was good but not anything special. Prices are ok if you go for lunch specials.

Do not come to this restaurant with a large group. A group of us honouring a college graduate had dinner here. Everyone specifically told the server that we had separate checks. It went downhill from there. The drinks were extremely overpriced, and the service was poor. The food was fair, certainly not good. After dinner, we requested our checks. Thats when it got worst. The server had not tabulated bills for over 30 people, which resulted in our waiting well over half an hour for our bill. Even after one couple paid there bill, the manager was unaware that they had already paid their bill, would not let them leave. They had show their receipt at the door to prove to the manager that they paid their bill. As I was paying my tab, I was told that we (all of us) was responsible if someone did not pay their tab. Rather than say anything I left; preferring to vent in this forum.

The sushi is excellent. Drinks are outrageously priced. For a middle of the road shot of captain Morgan or Jack Daniels you’re paying $ 8! The service isn’t good aside from a couple exceptions. Aaron and I think Dominic, for servers. The only friendly attentive bartender is Jessica. They need to adjust the prices and well dine in. Take out for late night sushi cravings for now.

I usually am not a fan of this place, but a recent experience changed my mind! We got there around 4pm ish and ordered appetizers, sushi rolls, and saki. The food was really fresh and looked great visually. The flavors were amazing and consistent throughout all the rolls. The owner even came to our table and gave us a complimentary bottle of saki! The server even did a shot with us haha. This experience was 4x’s better than when I first came here with a server who spoke very poor English. All in all recommended!

It’s amazing, and quite surprising, that a restaurant in the mall would be so good! they have fantastic specials on sushi Mondays and Tuesdays and the wait staff, general manager and bartender are very conscientious to make sure everyone is having a good time. Habachi chefs put on a great show

I’ve been here many times. The food is pretty good, lots of choices. The atmosphere is very fun. Great place for a large group or birthday party.

The one star is to good. Our wine glasses and plates were very dirty. When asked for a new glass of wine she was going to pour our existing wine into new glasses. Had her bring a whole new glass of wine and the new glass was only wiped out but still dirty. Greasy dishes. The staff just said sorry but we still had to pay FULL PRICE! Won’t go back again.

Very delicious! I came here again and HAD TO edit my review! Our waitress was very nice and helpful. She kept refilling our drinks every time she would even see them half-​way! I had the sesame chicken and miso soup. It was all soooo good! We also had some sushi that the whole table snacked on and it was delicious! We treated ourselves to some Mochi ice cream! It was all so good and I will be returning.

CAUGHT CHEATING US! This place is just terrible!!! I wish I could give it no stars, one star gives a complement to this terrible restaurant, in which it should not receive.
First off– I bought a groupon that you payed $ 12 but was worth $ 25 for 2 entrees. I’m going to be in law school soon, and my father is actually a lawyer already! The FINE PRINT– says for 2 entrees one per table/​check etc. It goes on to say what it doesn’t include. Says drinks, this, that and so forth. We got sushi– which is one of THE most if not the most popular menu items, that is why the restaurant is known. So after we were finished and got our check, we go to give them the Groupon, our waitress was extremely rude to begin with, and when my girlfriend pulled up the groupon, all she said to us was, «no,» and walked away. I got upset and asked for the manager. I told him we bought the Groupon specifically for the sushi — why else would I spend money to get something I didn’t want in the first place?!- He goes on to say no this doesn’t apply and you can’t use this!!! I asked him to please take off these two sushi items and replace them with two entrées of equal price of what our bill came out to (which was $ 30) he comes back with a new receipt and the amount on the receipt was doubled to $ 55. He also added two different items we didn’t even have during our meal. He expected us to pay an additional $ 35 for what we owed originally, I literally caught the manager trying to cheat and screw us for extra money. My girlfriend works at a hair salon — the hairstylist use Groupon all the time for the personal clients, and you have to tell groupon what you want to put in the fine print. He then tells me Groupon writes it for him… which is a lie you must write your own FinePrint in your «contract/​agreement «with Groupon. I deal with contracts constantly! I am a real estate investor and all I do is sign, fax, and write contracts! I told him to give me the original receipt for $ 30, which we owed in the beginning, and asked to take off five dollars and I agreed to pay him just so I can leave. I WILL NEVER GO HERE AGAIN, I HAD AN EVEN WORSE EXPERIENCE at the Habachi side which I will write about next.
I was recommended to me by a friend for the hibachi side and how good it was etc. When my girlfriend and I arrived there we sat down as other customers were seated with us. The performing chef, I guess you can say — WAS THE WORST I HAVE EVER SEEN!!! The chef was hung over, or either drunk. He was rude, annoying, inappropriate, and flat out just did not care about you or what you wanted. You could tell he just wanted to get done with us and didn’t care. The chef started to cook food, and it was literally going everywhere — the food we were supposed to be eating. (Keep in mind the hibachi food is very expensive). He asked me if I wanted to catch a piece of food, I agreed because I wanted to try to have fun. I did it once and I said that was enough and I was finished. As he was cooking, I was not even looking at him, I was talking to my girlfriend and had my head turned towards her, and he continued to throw food at me! It got all over my shirt, face, and even in my hair, and I have a pretty short haircut. He was throwing the egg shells around, which they’re supposed to throw them away right away. He was going about it in a bad way, and he left eggshells around our plates of food!!! Just raw empty egg shells, and left them sitting there!!! The food was not good either. As they shot the sake into my mouth I told him to stop, and he wouldn’t, and it got all over me. I will never go to this habachi again. I would rather drive farther into mentor, where Harry Buffalo is, and spend three or four more dollars in gas, then deal with this terrible restaurant, terrible chefs, manager, and waiter/waitress’s again. What an absolute waste of money and time I wish I could take it all back. DONT BOTHER-​TERRIBLE FOOD, EXPERIENCE, AND CHEFS! DONT WASTE THE MONEY!

I DO NOT LIKE THIS PLACE!
Not because of bad food, or poor service, but because of the perverse chefs. I have been here on 2 occasions that I was sexually harassed by the chefs. I am not being dramatic, I was genuinely insulted and disrespected. I like having fun and joining in on the sake fun. But when I open my mouth for the squirt I don’t need them to remark on the size of my mouth and tell my boyfriend he is a lucky guy. They INTENTIONALLY missed my mouth and squirted sake all over my breasts. This is not a rap video, I do not appreciate my dinner turning into a impromptu wet T-​shirt contest!
The crass jokes, and inappropriate remarks continued for the rest of the meal. So much to the point where my date had to tell them I was a lady, and I deserved to be treated with respect. I can take a joke but they went WAY too far. I was humiliated, demeaned, and sexualized to the point when my meal was done I got it to go so I could escape the uncomfortable situation
On a second visit it happened again when I was with a work party. My co-​workers were mortified and embarrassed for me. This is not a one –sided I was being too sensitive rant. It happened twice to me here and both times the other people in my party commented on how grossly inappropriate they were.
It was really loud there and I was surrounded by a bunch of drunk hollering men. I will never return. What’s worse when I called to tell the management they told me they would correct them but did nothing to rectify my embarrassment, horror, and disgust.

The sushi is very good. Prices are a little steep, but you get what you pay for! Monday and Tuesday nights offer half off rolls. But I prefer their specialty rolls that they offer at a discount. My favorite roll is called the pink lady. Lots and lots of fresh salmon!

My favorite spot in Mentor for sushi (on Monday or Tuesdays…½ priced!). I don’t eat any seafood though, so I can only vouch for the veggie rolls. Their sweet potato roll is so good that my fish-​eating fiancé always orders one for himself.
Service can be hit or miss. It actually seems to have gotten a lot better, so that’s a huge plus. Definitely seems to be a hot spot for birthdays, as we hear some kind of Japanese (?) birthday song every 15 mins or so…