The food is ok. Hostess nice. Cashier nice. It’s the service that is lacking. Twice. In less than a year. We went on a weekend in 2015. Food ok, service stinks. Went again this weekend. Food good, service stinks. And the funny thing is, I think it is the luck of the draw. We just got a terrible waitress both times. Our waitress took our order but forgot to bring our drinks. Bad news when you have a coffee addict and someone who hasn’t had anything to drink so far that day. Another waitress brought our drinks. Another waitress brought our food. Then our waitress got the idea we were lonely. Then it was overkill. But we didn’t get a check.
Laurie G.
Place rating: 1 Mentor-on-the-Lake, OH
Stopped in for a late lunch because we wanted omelets. Not many people there, but lots of dirty tables that needed bussed. We waited way too long to be seated. Then we waited way too long for coffee. Then we waited way too long for pricey, mediocre food. See the pattern.
Matthew S.
Place rating: 4 Madison, OH
They have the best french toast around mentor. The pop however is quite disgusting. The Kids menu has a well crafted and explary picture development. The service is quite quaint
Michael F.
Place rating: 2 Bastrop, TX
Top hat. I noticed Bob Evans had a tv ad for french toast and broster chicken. They both looked like a real treat. So in the morning had the french toast.(Bad) way to sweet. Then in the evening thinking it was just a bad dream I went to try the chicken. It turned out that it was done a day ago and reheated. Bad Bob Evans. Will not try stunt again.
Rebecca N.
Place rating: 3 Chardon, OH
I visited this Bob Evans this morning. The food was delicious but the server was not attentive. We told her we wanted the biscuits that come with the breakfast before the breakfast came out. She never brought. She said she was going to get my husbands diet coke refill but never returned until she brought all our food out and by his time a different waitress so kindly noticed my husbands empty diet coke cup and offered to bring another before our own waitress came. She dropped off food in a rush too not even seeing if we needed anything else. I will come back to visit Bob Evans because the breakfast foods are delicious but if a server can’t serve the customers attentively like a server is suppose to then the 10% tip or less is in order!
Kieran M.
Place rating: 2 Painesville, OH
I have been there several times over past few years and the service has always been very good. The servers are usually in good humour and very pleasant, with no attitudes. We go there for breakfast primarily; and my most recent visit(last Sunday June232013) was only OK as far as food goes. Two complaints # 1 The coffee is horrible! Whatever«new & improved» blend they’re using… ditch it! Too strong & dark for me! Maybe it was just that brew batch; but it sucked. My wife who is a huge coffee drinker agreed 100%. Issue # 2 The home fries(cubed) were hard 50% of the time, which I hate. I’ve been to other outlets like Perkins etc. where they are much better. They have re-vamped the entrance to this location, removing the counter from just inside the front door; which is a good improvement. Overall just 2 stars, and will probably avoid this location from now on.
Phil M.
Place rating: 3 Mentor, OH
I do really enjoy their breakfast here. I myself am not a big fan of their other foods but my girlfriend really likes coming here. She enjoys the BBQ and the pancakes. The ice tea is always fresh and the service has been on point over the years. I’ve been coming to this location for years and I’ve never had a bad experience. I wouldn’t come here for dinner or even lunch but its a sold three star breakfast.