For Your Eyes Only

Terrible experience and I would rate lower if I could. Very rude staff and when it was time to select frames, my family were pushed into frames where they would have to pay more than the allowance our insurance provides. When my wife told me how much she paid (around $ 100 over budget), I called to complain. The office manager (who refused to give his name) tried to make me feel cheap because «its only around $ 24 above the allowance»). I told him I wanted to stay within the allowance. He kept trying to make me feel cheap about this. He offered a discount, which I refused. I told him to cancel and he tried to tell me it would cost money to cancel as he had already filed the claim with the insurance company. I kept pushing for a refund so we could go somewhere else and he hung up on me. Long to short, after a lot of pushing I finally got the refund issued.
If you need to see an optometrist, I suggest you go elsewhere.

I have been a patient of Dr. Friedman’s for over 20 years. He has fitted me in glasses, contacts, addressed my dry eye issues and has treated my eye allergies consistently over the years. He always spends time getting to know the patient’s needs, what they are looking for in eye care, i.e. wearing contacts, glasses, allergies, etc. and he never releases an order for a prescription until he and the customer are both satisfied. I highly recommend For Your Eyes Only.