Max Inflables

The only reason this company received one star is because I couldn’t give them less. Everything was subpar at best and made me wish I’d have read the reviews prior to renting from them because it would have saved me a headache.
First things first, When dealing with this company prepare to communicate via text, because that is how they conduct most of their business it seems.
More then 50% of the equipment they sent me was damaged in one way or the other and being the day of the event left me no choice with nowhere else to go on such short notice on a holiday weekend.
The front of the sno come machine was cracked which made it an eyesore, I wasn’t given enough cotton candy cones and ended having to make my own out of printer paper, the nacho display was dirty, difficult to open, and kept coming off the hinge, which frankly was embarrassing.
When I brought it up to the driver he basically said he couldn’t control how things came from the warehouse. When I asked for some kind of discount he called the office and then informed me he was not the owner and the owner does not do that but I was more then welcome to return what I didn’t want. Which typically I would have happily have done if we weren’t pressed for time, our party wasn’t carnival themed, and I wasn’t in fear of disappointing 20+ kids.
They then forgot to include the scooper for the sno cones and tongs for hot dogs, and after they told me to expect them at 9 that same night didn’t show up until early the next morning and proceeded to have my sister look for these items they hadn’t delivered to begin with.
Heads up if your interested in renting the dunk tank from them make sure you get the exact dimensions so you don’t end up having to send it back because it doesn’t fit through your gate.
They then «accidentally» proceeded to take two of the other rental company’s extension cords.
Which is funny when they hadn’t provided any kind of extension cords or power packs for any of the concession machines they had delivered.
Leaving the other company upset, and me responsible for getting them back or risk being charged for them.
When I asked them to immediately return the items that did not belong to them I was told they were too busy that day, inconveniencing us yet again in having to pick it up.
Bottom line do yourself a favor, read reviews, save yourself a headache and go elsewhere. Extremely disappointed by the professionalism, organization and customer service this company so severely lacked.