They lost me as a customer… wrote a complaint to corporate over a week now. Automated response from corporate and nothing else. Better places to go… hope this location closes.
Joe M.
Place rating: 3 Kissimmee, FL
Clerk doesn’t know the difference between regular and super size except for the price… What a bunch is rocks with lips
Soren G.
Place rating: 5 Sandy, UT
Friendly staff and quick service. The nerds slushies are awesome. Food came in two or three minutes and was just as expected. It was one of the few times I tipped at a fast food place.
Mike D.
Place rating: 1 Palm Bay, FL
I wish I could give them Half a star or less! This location is SO bad! Last time I gave them another try. OMG. I sat in drive through for 8 min the car in front of me just left. When I got up to the box no one ever said anything to me. Not even to let me know it was working. I said hello Multiple times. Thinking it was not working I drove forward to place my order at the window. I had to wait for other cars still. Then I hear the box behind me take an order. Once I got to the window they were rude about me saying hello to confirm if it worked. No one answered me. They took my order and asked me to pull forward while they have 4 other cars that were behind me their orders. They were creating a FAKE queue to improve drive through time falsely! I asked to speak with a manager and this girl Kat came out and told me «I see you got your food, you are just wasting more time talking with me in you are in such a hurry» I was shocked and asked for the owners phone number and she said«We don’t share it, because I don’t want you calling my b/f while we are at home.» Shocked again I asked what her corp. number was and she told me to check the website. I told her I was going to complain about her and she said«I don’t care what you do, we are a million dollar store. You opinion does not matter, I ill just close your ticket because I know who you are.» I was so upset I then asked her if she had a collage degree because you don’t treat people like that. She told me «Just GO! because I start curing again» Then walked away and locked the glass door while starting right at me. This so called manager is not good what so ever and even claims to have gotten the job by sleeping with the boss. I really hope this places goes under. I even called Sonic Corp who just said«We are aware of the problem, but it is a franchise store so we can not help»
Ron J.
Place rating: 2 Melbourne, FL
It is exactly what you’d expect from a fast food chain. Unengaged, self absorbed teenage employees, so the level of interaction between customers and employees is seriously lacking. The food is mediocre at best. Their selection of shakes, malts and other frozen drinks is impressive, however; they are not necessarily cheap. This could be a fun place for groups to hang out I suppose. But, if you’re looking for better food keep driving. There ate much better choices on down the road.
Michael M.
Place rating: 1 Orlando, FL
Worst fast food experience to date!!! Soda had no flavor and when asked for a new soda they replaced it with another flavorless soda. They obviously didn’t care about us as customers since they didn’t take two seconds to replace the soda syrup. Our food was served cold with no forks or condiments to speak of. It took 40 minutes to get one small chocolate shake and one large banana cream pie shake. When reminded about the shakes all we got was a bad attitudes and rudeness from the staff. How would you feel watching parked cars and drive thru customers get their food and shakes while you have been told that they were just to busy to make shakes you ordered 40 minutes prior. I will not be returning to this location ever again and maybe I may pass on Sonic all together in the future. If I was the owner of this place I would seriously rethink how this location is run and who is running day to day operations.