The recent media story regarding their toys for tots drive(obviously the vast majority of the donated toys collected outside their store, are likely purchased directly from inside), makes me angry. We just bought a $ 10 toy from our local GA Walmart, for this same cause 3 days ago, and now I regret spending our money to support a corporation, who obviously doesn’t support their community, the armed services, or our country. It’s a disgrace. That’s my 2 cents…
Joshua F.
Place rating: 1 Houston, TX
Store manager won’t let a US Marine stand inside to collect for the Toys for Toys organization.
Ken B.
Place rating: 1 Youngstown, OH
MEDINA, OH(WOIO) — It’s become a social media firestorm. For nearly 15 years, former active duty Marine John Harkness said he’s been allowed by the Medina Walmart to stand inside and collect toys and money for Toys for Tots, but this week there was a change. «They made us stay outside,» said Harkness. «We’re there to collect toys for children that need a Christmas.» Naturally when shopper Mary Murdock saw him standing in the cold while she was shopping, she was outraged. «I just said, why can’t they put you inside? This is crap,» said Murdock. Walmart told us «it’s policy.» Of course, it’s their right to have such policies. A spokesperson issued this statement: «Walmart’s corporate policy across our more than 4500 stores does not allow this type of solicitation inside our stores and we apologize for any confusion about this policy.» The spokesperson said the current store manager is new this year and that if the Marines were allowed inside in years past, that actually broke the rules. But it doesn’t make Harkness or the many viewers any more satisfied. «It takes two seconds to do the right thing when it’s cold and rainy and holiday season. You can put them in there,» said Murdock. Walmart furthered the statement with this: «If a Marine or anyone was treated with disrespect, that is unacceptable and we are looking into this matter further to get the facts.» While John Harkness waits for an apology and is hopeful for the change, he is thankful for all the support. Strangers bringing him coffee, sandwiches, or even just offering their support. «It’s encouraging. It’s fantastic. It’s good to have the general public, Vets and non-vets support you,» said Harkness.
Jennifer R.
Place rating: 1 Medina, OH
Ugh. The thought of entering this Walmart makes my gag reflex get a little jumpy. When I use to go it was because I needed something that Target didn’t carry, that doesn’t happen any more. This store is filled with screaming children, dishoveled aisles and just yucky people and items in general. No thank you.
John S.
Place rating: 1 Medina, OH
Very poor customer service. The cashier we had was rude and hated her job. Always out of everything.
Kate H.
Place rating: 5 San Diego, CA
I travel a lot, and have been to way too many Walmarts just for little things like sunscreen or cereal. Walmart is always there. Anyway, this is by far the nicest one I’ve been to. I’ve been here two or three times, and two of those times I also went to the pharmacy. I’ve always gotten good service. Store is above average cleanliness. Prices are good obviously. Even parking isn’t bad compared to many Walmart stores I’ve been to. I wish all Walmart stores were this way, then the place wouldn’t have such a bad rap.
Richie B.
Place rating: 2 Solon, OH
One experience, about 4 – 5 years ago, will never be forgotten from my memory until I leave this place we call Earth. On this particular visit, I simply went in to purchase a pair of cheap tennis rackets. After checking out, for some reason, I decided to glance at my receipt. For two IDENTICAL tennis rackets I was charged $ 12 and some change and the other was roughly $ 2 cheaper. Usually I let things like this go, but I was determined to get my 2 hard-earned dollars back. So I walk to the returns desk and explain the situation to the returns associate which responded with an open mouth and deer-in-headlights stare. After establishing some form of primitive communication with this poor lost soul, she paged a manager which covered the sporting merchandise. After waiting 5 minutes for this manager I grew very impatient, and began regretting my decision to get charged the correct amount. The manager finally arrived and I explained the situation. Instead of just doing the right thing and selling me the $ 12 racket for the cheaper one’s price, I waited an additional 5 minutes for her to go to sporting goods to play detective and walk all the way back to returns. She finally arrived back and dropped the hardest retail bombshell on me. She tells the returns girl,“The one racket was priced incorrectly, they are BOTH $ 12 and charge him $ 2 more for the cheaper mis-tagged racket”. After waiting 10+ minutes to get a measly $ 2 back I’m being told to return what I purchased and be re-rung to pay $ 2 more for what they priced incorrectly! I flipped out and explained what complete b.s. this was. All the while the customers behind me were routing me on. After all of that time wasted, I was told that I could keep the rackets for the prices I originally bought them. Instead of taking the ordeal any further, I took the high road and left Walmart the second time the same way as I left it the first…$ 2 poorer.