Pure Buttons

I have placed several orders with the company and each one was great! I am a graphic designer so I knew the colors I chose would come out fairly the same, and they did! The first time I ordered buttons for work and chose the proof option to make sure the design was stretched around the back of the button properly. They were prompt and courteous! The shipping was FAST too. I ordered buttons 2 more times since then, but I recently ordered the magnetic back buttons. They are super high quality — this magnet isn’t going anywhere! I have been pleased with the products, customer service, quality and price and will continue to order from them in the future!

Pure buttons is amazing. My buttons were a great price, look fantastic, and the customer service is amazing! They went above and beyond to ensure I was happy with my buttons. I will definitely use Pure Buttons again and recommend them to anyone.

I’ve used Pure Buttons three times, and every order has been perfect, made and delivered quickly. They are at the top of my list.

I wanted to create a cheesy fun souvenir that didn’t break the bank and I came across Pure Buttons, and they were just what I was looking for!
They have great competitive prices and everything was easy to go through, I was able to pick out the size of the button I wanted, added the graphic I wanted on it and proceed to check out.
Then I was in contact with Josh from the art department, and after a few exchanges with him my buttons were on to production, and just in a matter of days the buttons were in my hands.
I would highly recommend Pure Buttons to all those who need to get buttons done!

I just got back from vacation to find my box of buttons. They are AMAZING and cannot wait to start handing them out at San Diego Comic Con in a couple weeks! Thank you so much for the awesome product and quick shipping!!!

I just received my order of 1,100 buttons from Pure Buttons and I am ecstatic. I am so impressed with their customer service and quality I felt compelled to Unilocal about it.
This is the first time I’ve ever ordered buttons, it was for an extremely important client and event so I was a bit tentative. Josh and Joe in the Art Department were so helpful AND accessible, they really made it a stress free process for me. I ordered 5 different designs with varied quantities for each design.
I found that their pricing was more competitive than other sites (even before the price match guarantee) and received a discount due to the quantity. I opted in for the $ 10 digital proofing charge, to be safe. The proofs were perfect, really no need however better safe than sorry!
I highly recommend using them and will pass them on to friends and co-​workers!

I’ve used them several times for my business and they are not only very helpful for custom orders, but extremely quick! I would highly recommend them.

My first time ordering custom buttons to be made on a large scale (100) was made with Pure Buttons who I found through a Google search. From the look and feel of their site, I felt comfortable ordering with them and that they weren’t a scam site or anything. Ordering was also super user friendly and I found myself distracted with browsing other promo items (stickers, button 4-​packs) to even complete the order! Everything was super cheap and reasonably so for the result.
I ordered the same image in two different colors and am absolutely thrilled with the result. I got my little package a week-​a week and a half later in its shiny glory. Some of the pinbacks had been bent so they came out of the button itself, but pinbacks are pretty cheap in general and can be easily bent back.
I chose not to have digital proofing done for me to save money ($ 10.00 extra) and also because I felt confident in my resizing/​design on Photoshop. The template that PB has on their site is a great help.
The buttons were for my senior art show and everyone loved them, but WHO DOESN’T LOVE BUTTONS?
I will definitely order with Pure Buttons again and use their sticker coupon that they included with my order. Wee!

I have done business with Pure Buttons on several occasions. I have had buttons of various sizes and keychains produced for my
group and various special events.
I have also recommended them to various other individuals and organizations. In all cases the results have been great. Both working with their website and dealing with their staff directly have been an excellent experience.
I have had custom orders made, as well as detailed conversations regarding shipping times for mission critical orders. Each time their staff have been honest and approachable.
I wish I had more reasons to order their products so I can use them more.

I used Pure Buttons for the first time to make a set of five buttons at an order of 100 per button, so 500 buttons in total. We had some unexplained communication issues involving Hotmail evaporating emails (I blame Hotmail, not PBs). There was an art issue that needed to be resolved but that didn’t get attended to by me because my email from the Art Department just didn’t show up. Again… Hotmail. I curse at you.
To shorten the long story, I communicated with PB’s customer service and was able to finally get in touch with Chad at Art. I fixed the art issue on my end, resent the buttons and got the order into production.
Both customer service (Katie) and Chad from the Art Dept were super fast with their communication. One of my buttons had a lime green image that Chad was up front with me about it likely not printing exactly at colour. I can say that the buttons printed just fine after I authed the printing. They were not noticeably different, and I was aware of the chance they would be.
With the communication issue I was, unfortunately, not going to get my buttons in time if they went as a regular, 7 – 10 business day order. I asked about a rush, and Chad was able to get them rushed for me at no extra charge. He, and PBs, could have easily told me, «We sent the email, it’s not our fault your email client diverted/didn’t receive it.» They didn’t do that. Instead they rushed my order, next FedEx next dayed it, and I have the buttons in my hands with time to spare.
The only thing I would suggest is checking immediately inside your 7 – 10 business days. Email, if you don’t get a response then phone them. In this digital age we to often think of emails as enough. Sadly, that just isn’t always the case. I could have phoned them. Chad could have phoned me. I don’t consider that enough to take away a star though because that responsibility is as much in my court as theirs, and they were fast to make sure that I got my buttons on time after the trouble was resolved. These things happen.
In summary: Customer service was great. The website was easy to use. The ordering process was painless. The price was not cheap, but it was reasonable. The buttons themselves are not cheaply made and are priced for their quality. The turn around is lightning fast. The Art Dept is communicative when there are issues. When there are issues, the issues are resolved quickly.

What an operation and a great group of guys. Seriously producing some material out of there on a daily basis. Business is great and would highly recommend them to anyone. Quality is top priority!

I emailed my dissatisfaction to Pure Buttons and the owner of the company, Jeff Nemecek, immediately responded. I told him that he needed to make sure there was no disconnect between the people that answer the phones and the service they promised. He assured me that he will call a meeting to ensure something like this would not happen again. In addition, he offered my next batch of buttons free (up to the same quantity and size). Now I would have double the amount for my next promotion. Their quality is excellent and except for this little mix-​up, I do recommend their service.

I’ve done multiple rush orders with Pure Buttons, and they always produce as promised and on-​time. I simply wouldn’t use anyone else.

I ordered a series of six buttons to from Pure Buttons about three year ago. They did a great job, the buttons all arrived on time, and they were the best price, by far!

About 3 years my brother got me a gift of custom buttons. I placed the order and never got them. The USPS tracking number said it was delivered to my locked mail room, but I never got them. Contacted customer support and they responded, but the only thing they told me was to contact the USPS.
Every year I get a holiday card from Pure Buttons thanking for my business… it’s as if they want to remind me of that one time that I didn’t get an xmas present from my brother. :(

Ordered some buttons about a year and a half ago. Buttons were a bit pricey, and one batch had the color all screwed up; WAY over saturated and the color completely different than the image I had sent them. Was a bit disappointed that they had sent off such an obviously crappy looking image on the buttons (hello, quality check).
Ended up having to give them away since I felt bad selling them, and never got around to asking for a refund since I had to travel immediately after receiving my order. Am hesitant to re-​order unless they seriously re-​vamp their pricing/​min order requirement.

The worst customer service I’ve ever experienced.
I placed an order and was told to include my instructions in the «Special Instructions» portion of the order form. There was no «Special Instructions» portion. I tried to use their contact page but it gave me an error every time. I left a (polite) message on their Facebook wall. No response. Almost 24 hours later and I have yet to hear from them. I don’t even know if my order (placed through their website) went through.
I really hope to update this review soon with a better review.
[Update] Emailed and called today during normal business hours. No response and no answer.